Both of the loops on the strap have cracked and come off within a couple of weeks of each other. I have not worn the strap all that much since I bought it. Pretty disappointing
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See what reviewers are saying
Fast delivery, buy two get one free offer almost sounded too good to be true. Ordered on Tuesday afternoon. In my hands from the Netherlands on Friday morning. Beautifully packed, thoughtful handwritt... See more
Company replied
I was tempted to give 4 stars due to postage but I think that’s more to do with British customs than strap bros. I purchased an orange and black strap for my omega Moonswatch. High quality, easy to fi... See more
Company replied
They delivered the wrong strap and did not provide the right tool/ instructions to switch the strap. Online people use very different tools compared to the one they deliver. Really awful experience. C... See more
Company replied
Company details
Written by the company
The Strap Brothers have the most stylish watch straps for your Omega X Swatch MoonSwatch. Not a fan of the original Velcro? Neither are we! A watch is not complete without a strap. Therefore we have the watch strap that matches perfectly with your style and your MoonSwatch. Three types of straps in different colors.
Contact info
Klokgebouw 167, 5617AB, Eindhoven, Netherlands
- hello@thestrapbrothers.com
- thestrapbrothers.com
3.3
Average
45 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Swatch straps good value.
June 29, 2023
Reply from The Strap Brothers
Thank you for your review! Enjoy your straps! | The Strap Brothers
Black strap for moon swatch mercury
Black strap for moon swatch mercury -
Soft but strong material. Can be hard to replace if you have never done it before. But watch the tutorial video on the strap brothers site and it’s easy!
June 27, 2023
Reply from The Strap Brothers
Hi Chris, thank you so much for your review. So great to hear that you found the tutorial video to be helpful. Enjoy your watch strap! | The Strap Brothers.
Reply from The Strap Brothers
Hi Andrej, thank you very much for your review. Great to hear that you are so happy with our product and our service. Enjoy you watch strap! With kind regards, The Strap Brother
Slow delivery
June 21, 2023
Reply from The Strap Brothers
Hi, thank you very much for your feedback. We are very sorry that the delivery time took so long. We have already initiated an investigation with the carrier why it took so long for your package to arrive. I will email you shortly. With kind regards, The Strap Brothers
Great quality straps
Great quality straps. And speedy service. Have recommended to friends and family
June 5, 2023
Reply from The Strap Brothers
Thank for your review and for recommending our straps to your friends and family. We really appreciate it. Enjoy your watch straps!
Ordered a strap from the strap brothers…
Ordered a strap from the strap brothers and i was very impressed with the service, delivery and quality of the product which arrived. I would highly recommend this company.
June 26, 2023
Unprompted review
Reply from The Strap Brothers
Thank you so much for your kind review - we're happy to hear that you're so satisfied :-)!
Reply from The Strap Brothers
Hi Robin, Thank you for your kind words. Enjoy the strap!
Excellent quality and service
I'm impressed with Strap Brothers’ watch straps. They offer a wide variety of styles and materials, and the quality is top-notch. I highly recommend Strap Brothers for their selection, service, and quality. Their straps definitely elevate the looks of my watch!
June 25, 2023
Reply from The Strap Brothers
Thank you Remco, we love the kinds words!
Great quality and helpful support
Quality of the straps is great. I had a question about the shipment and support was helpful and quick. Would order again. Thanks!
June 21, 2023
Reply from The Strap Brothers
Thanks Sanne, we really appreciate your kind words!
The watch itself and the colourfull…
The watch itself and the colourfull design of the straps, i did return them cause at the same time i recieved them as a present
May 30, 2023
Reply from The Strap Brothers
Hi Rene, Thank you for your kind words. It's a shame for us. But Nevertheless, enjoy you strap!
No free refunds
No free refunds. I accidentally ordered the wrong color. And this in 2023…
June 15, 2023
Unprompted review
Reply from The Strap Brothers
Hi Stephan, it's true that our website states that returning your order is at the customer's expense.
The free shipping we provide, combined with the competitive pricing of our straps, allows us to offer our products at a great price to our customers.
As far as I can see, you haven't contacted us yet. Therefore, we will send you an email shortly. Best regards, The Strap Brothers
Such a good company
Such a good company. Ordered less than two days ago, already delivered. Took about 5 minutes to swap the strap, really easy. The fit and quality is perfect, 100% recommended.
June 10, 2023
Unprompted review
Reply from The Strap Brothers
Hi Matthew, thank you very much for your review. We are so happy to hear that your like the straps so much. Enjoy your watch strap!
Great watch strap
Great watch strap, packaged well and personal note inside was a nice touch
May 15, 2023
Reply from The Strap Brothers
Hi Joel, thank you for your review. We really appreciate it! It's great to hear that you are happy with the strap and the personal note. Enjoy your MoonSwatch x The Strap Brothers combination!
Reply from The Strap Brothers
HI Mauricio, thanks for your feedback. We are very sorry that you are waiting for so long. Your order left our office within 24 hours after you placed your order. Unfortunately after that it is out of our control. Nevertheless we still feel responsible. I have send you an email with a solution. Please check your inbox and let us know if this is OK for you. With kind regards, Bianca - The Strap Brothers
Reply from The Strap Brothers
Great to hear that you are happy with your watch strap! 😄
Amazing product from an amazing team!
Easy selection on the website and great after sale assistance. The product is amazing and comes with the tool to install. Great experience which has now transformed my Moonswatches into something spectacular. Thank you StrapBrothers!
April 23, 2023
Reply from The Strap Brothers
Thank you very much for your review. We are so happy that you had such a positive experience and took the time to share it with us. Enjoy your MoonSwatch x The Strap Brothers combination and have a great day!
Order and shipment went smooth
Order and shipment went smooth. Happy about the fit of the strap to the case itself
April 11, 2023
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