I had a really good experience with this assessment writing service They are quick to reply and they care about how your outcome is with your assignments They put in the hard work they’re honest and... See more
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I had an excellent experience with The Student Helpline. Their team was very helpful, professional, and quick to respond to my questions. They provided high-quality support and delivered the work on t... See more
I needed help with an assignment for a subject I was literally failing in. I took their help and I’m not even kidding, I passed because of the grade I received through the assignment. The quote was af... See more
Don’t ever pick “The Student Helpline” for your work. Seriously, it’s a scam. Using their service is like buying a fish in the ocean — you have no idea what you’re getting. Here’s what happened to... See more
Company details
Written by the company
The Student Helpline: Your Premier Online Assignment Help in Australia, we understand the challenges university and college students face when balancing their academic and personal lives. As Australia's leading online assignment help service, we specialize in providing comprehensive support across all subjects, ensuring you achieve academic success without the stress. Our team of expert tutors and academic professionals is dedicated to offering personalized assistance tailored to your unique needs. Whether you're struggling with complex mathematics, intricate science projects, detailed humanities essays, or any other subject, The Student Helpline is here to help. Our commitment to quality and academic excellence ensures that every assignment is meticulously researched, well-written, and delivered on time. We pride ourselves on our exceptional customer service, available 24/7 to address any queries or concerns you may have. Our user-friendly platform makes it easy to connect with top-tier tutors and access valuable resources, making your academic journey smoother and more manageable. Choosing The Student Helpline means choosing a partner in your educational journey. We are dedicated to helping you excel, providing the tools and support necessary to reach your academic goals. Trust The Student Helpline for reliable, high-quality assignment help and experience the difference in your academic performance.
Contact info
1 Peebles St, Endeavour Hills VIC 3802, Australia, 3802, Sydney, Australia
- +61 370 761 224
- help@thestudenthelpline.io
- thestudenthelpline.com
3.7
Average
136 reviews
Replied to 72% of negative reviews
Typically replies within 2 weeks
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Excellent service would highly recommend
I received my grade back got expert help and failed
August 21, 2025
Unprompted review
Reply from The Student Helpline - Assignment Help
Thank you for your kind words and recommendation. We're glad to know you had a positive experience with The Student Helpline.
Our team is committed to delivering reliable, high-quality academic support tailored to your needs. We truly appreciate your trust and look forward to assisting you with any future assignments.
— The Student Helpline Team
Trusted Academic Support | Reliable Service | Recommended by Students
Reply from The Student Helpline - Assignment Help
Thank you for your kind words. We're glad to know you were satisfied with our work and timely support.
At The Student Helpline, we prioritize prompt communication and high-quality assistance to ensure a smooth academic experience for every student.
We appreciate your trust and look forward to helping you again.
— The Student Helpline Team
Timely Support | Quality Service | Student-Focused Assistance
Response to Their Reply
I contacted your service on 5th June, clearly explaining that I needed help with a specific academic project based on a document I provided. My assessment deadline was 27th June, and despite repeated attempts on my end to explain the requirements, what you delivered was completely unrelated to what my school expected. As a result, I was unable to submit the assignment at all.
To clarify:
I have screenshot evidence from my student portal showing that no submission was made.
I have not passed this course because of this.
Your revisions did not fix the issue, as they were still built on the same incorrect foundation.
The so-called “evolving instructions” you mentioned were simply me trying to correct your errors and re-explain what was already made clear.
Even now, you continue asking for more evidence when I’ve already provided:
The original request
The delivered result (which doesn’t match)
Proof that I never submitted it to my school
This response from you feels like an attempt to shift blame and avoid accountability. I trusted your service, lost valuable time, failed my assessment, and yet you still deny a refund — despite clear evidence that your service did not meet the requirement.
If this is what you consider “support with integrity,” it does not reflect my experience at all.
I remain open to resolving this fairly — but I expect acknowledgment of the failure and an appropriate refund, not dismissive replies and deflection.
June 5, 2025
Unprompted review
Reply from The Student Helpline - Assignment Help
Dear Aynur,
We genuinely regret that you feel this way, and we understand the frustration that can arise when academic deadlines are involved. However, after a thorough internal review, we must respectfully address several inaccuracies in your claims:
1. Platform Role, Expert Delivery & Your Requests: The Student Helpline is a platform that connects students with qualified subject-matter experts who deliver academic support based on the instructions provided by the student. In your case, our system logs, including version history, shared documents, and chat records confirm that the assigned expert followed your original brief thoroughly.
It's important to clarify that it’s not a matter of the expert being wrong, these are highly experienced academic professionals who understand the subject matter deeply. What actually happened is that you kept requesting major modifications to the entire content, repeatedly shifting the direction of the project. Despite this, our expert remained cooperative and continued delivering revisions based on your evolving instructions.
2. Submission and Deadline Responsibility: While we strive to provide the highest standard of support, we are not in control of student portals, institutional deadlines, or final submissions. We delivered the work within the agreed timelines, along with all requested revisions. At every step, you were in control of whether to submit the work or not. The fact remains that a fully revised file was delivered on time. If you chose not to submit it, that decision was entirely yours, not due to a lack of delivery or effort from our end.
3. Refund Policy Transparency: We are committed to fair resolutions, and to maintain complete transparency, our refund policy is publicly available on our website and clearly communicated at the time of order placement as well. In this specific case where expert services were provided, revision requests were accommodated, and extended support was given, the conditions outlined in our policy for a refund have not been met.
4. On Allegations of Misuse of Reviews or Deceptive Practices: We take such allegations seriously. The Student Helpline has helped thousands of students successfully with academic support, and our reviews reflect genuine student experiences. While we understand and acknowledge your dissatisfaction, threats of chargebacks or reports to review platforms do not alter our documented facts or refund eligibility. Our policies and processes are aligned with consumer protection norms and ethical business practices.
That said, we are still willing to bring this to a fair and respectful closure. We can assign a senior expert to assist with a future task or offer coupon credits as a goodwill gesture. This offer stands as a final attempt to resolve matters constructively. We request the same professionalism from your end that we’ve extended throughout this interaction and remain available should you wish to proceed in a solution-oriented manner.
Sincerely,
The Student Helpline Team
I had a fantastic experience with…
I had a fantastic experience with Student Helpline for my assignment help. I was struggling with multiple deadlines and reached out to them for urgent support. Their team responded quickly, understood my requirements clearly, and delivered the work well before the deadline.
The content was 100% original, properly formatted, and matched my university's standards. I was especially impressed by the quality of research and how they followed the guidelines accurately. Their customer support team was also very helpful and available whenever I had questions or needed updates.
Thanks to Student Helpline, I was able to submit my assignment on time and score really well. I highly recommend their services to anyone looking for reliable academic support!
July 11, 2025
Unprompted review
Reply from The Student Helpline - Assignment Help
Hello,
Thank you so much for your kind words and wonderful feedback!
We’re truly delighted to hear that you had a fantastic experience with The Student Helpline. Supporting students during tight deadlines is exactly what we’re here for, and we're glad our team could deliver quality work that met your expectations.
Your appreciation for our quick response, original content, and adherence to university guidelines means a lot to us. We’ll be sure to pass your compliments along to our academic and support teams.
We’re always here whenever you need reliable academic help in the future. Wishing you continued success in all your studies!
Warm regards,
Team The Student Helpline
New Scammer in India Big Fraud The…
New Scammer in India Big Fraud The Student Helpline and Learn With Fraternity!
I normally don’t write reviews, but I feel obligated to share my experience with The Student Helpline and Learn With Fraternity so others can avoid the same mistake. I hired them to help with an academic assignment that was really important to my final grade. From the start, they promised professional support, original work, and on-time delivery.
Unfortunately, what I got was the complete opposite. First, they delivered the assignment three days after the agreed deadline, which already caused me stress with my submission timeline. When I finally received the document, it was full of grammatical errors and clearly rushed. Worse, I ran it through a plagiarism checker, and it showed a high percentage of copied content. It looked like the paper was patched together from internet sources without any real effort or understanding of the topic.
I reached out to them multiple times asking for a revision or refund, and at first, they gave vague responses like "we’re working on it." Then, they just stopped replying altogether. There was no accountability or customer service—once they got the payment, it felt like they were done.
This entire experience was frustrating, stressful, and a complete waste of money. I strongly advise students to steer clear of these platforms. They market themselves as reliable helpers, but in reality, the service is unreliable, unprofessional, and possibly even fraudulent. Don't fall into the trap I did.
June 1, 2025
Unprompted review
Reply from The Student Helpline - Assignment Help
Hello,
We take all feedback seriously and are committed to maintaining transparency and trust. After carefully checking our records, we were unable to locate any order or communication under your name or details. We believe this review may be misleading or potentially false.
At The Student Helpline, we maintain a strict quality and originality policy, including Turnitin reports and expert-level support. We are happy to investigate this further—please contact us directly at help@thestudenthelpline.io with your order ID or any relevant proof so we can resolve this constructively.
If this review was posted in error or is not related to our services, we kindly request Trustpilot’s moderation team to investigate and review this post under their guidelines for authenticity and relevance.
Regards,
The Student Helpline Support Team
Wasted My Deadline & Grade
I rarely leave reviews, but my experience with The Student Helpline Assignment Writing Services was disappointing enough that I feel others should be warned.
I hired The Student Helpline to help me with a university-level assignment, expecting at least decent quality based on the promises on their website — 100% original work, subject experts, on-time delivery, etc. Unfortunately, none of those claims held up.
First, the assignment arrived almost two days late, despite me clearly stating the deadline and following up multiple times. When I finally received the file, it was full of basic grammatical errors, lacked proper referencing, and completely missed the key points of the assignment question. It looked like it had been rushed or possibly written by someone with no background in the subject.
When I reached out for revisions, customer support was unresponsive at first, and later extremely unhelpful. They insisted the file was "as per standard" even though I sent marked-up feedback and reference guidelines. After much back-and-forth, they made only minor edits that didn’t address the core issues. The final result was so poor that I couldn’t submit it and had to rewrite the entire thing myself — wasting both my money and time.
I understand that mistakes happen, but the lack of professionalism, quality control, and accountability is unacceptable for a paid service. Based on my experience, I would not recommend The Student Helpline to any student who values their grades, deadlines, or peace of mind.
June 2, 2025
Unprompted review
Reply from The Student Helpline - Assignment Help
Hello,
We are sorry to hear about your experience. However, after thoroughly reviewing our internal records, we could not locate any assignment under your name or email. We respectfully request that you contact us directly at help@thestudenthelpline.io with your Order ID so we can verify and assist further.
We have strict quality assurance processes, including multiple levels of review, plagiarism checks, and a clearly stated revision policy. If your review refers to a different provider or was mistakenly attributed to us, we kindly ask Trustpilot to review its authenticity.
At The Student Helpline, we value accountability and student trust. If this is a genuine concern, we’re committed to resolving it - please reach out so we can assist you properly.
Regards,
The Student Helpline Support Team
Extremely disappointed
Extremely disappointed, not recommended .
Poor quality work.
May 29, 2025
Unprompted review
Reply from The Student Helpline - Assignment Help
Hello,
We're truly sorry to hear that you were disappointed. Unfortunately, this review does not include any order details, so we are unable to verify your experience.
We take quality concerns seriously and would appreciate the opportunity to look into this further. Please email us at help@thestudenthelpline.io with your order ID or any reference so we can investigate and assist.
We are committed to student satisfaction and continuous improvement.
Regards,
The Student Helpline Support Team
Very bad quality and service.
May 5, 2025
Unprompted review
Reply from The Student Helpline - Assignment Help
Hello,
We're sorry to hear you had a negative experience. However, this review lacks specific details that would help us investigate the issue.
Please contact us at help@thestudenthelpline.io with your order ID or registered email so we can look into your concerns and offer a resolution.
We take service quality very seriously and are committed to addressing all valid feedback.
Regards,
The Student Helpline Support Team
Refused refund after unable to complete
Extremely disappointing experience. I paid for quick turnaround help on a Java assignment with a clearly agreed-upon deadline. Just a couple of hours before the deadline, I was informed they couldn’t complete it on time. To make matters worse, they refused to issue a refund to my original payment method and instead locked the money in credits I don’t intend to use. Completely unprofessional and frustrating would not recommend.
May 24, 2025
Unprompted review
Reply from The Student Helpline - Assignment Help
Hello Alyssa,
We sincerely apologize if your expectations were not met. We understand how important deadlines are, especially for technical subjects like Java. However, after reviewing your comment, we are unable to locate any verified order under your name.
Please reach out to us at help@thestudenthelpline.io with your Order ID so we can investigate and resolve this appropriately. Our refund and credit policies are clearly outlined, and exceptions are always reviewed case-by-case to ensure fairness.
If this review was posted in error or does not reflect an actual transaction with our service, we kindly request Trustpilot to verify its authenticity.
Regards,
The Student Helpline Support Team
Very bad experience 😕
May 21, 2025
Unprompted review
Reply from The Student Helpline - Assignment Help
Hello Sa'ad,
We take all feedback seriously, but it appears this is your third review under a different variation of your name regarding the same experience. This violates Trustpilot’s guidelines on duplicate reviews.
As mentioned previously, we could not verify any order under your details. If you did place an order, please email help@thestudenthelpline.io with your Order ID so we can look into it and assist accordingly.
We respectfully request Trustpilot to review and remove duplicate or unauthenticated reviews.
Regards,
The Student Helpline Support Team
Reply from The Student Helpline - Assignment Help
Dear Faizi Zaidi,
We take all feedback seriously and are committed to maintaining transparency and professionalism in our services. However, we could not locate any record of your order, inquiry, or communication in our system under this name.
If you are a genuine customer, we kindly request that you reach out to us at help@thestudenthelpline.io with your order ID or contact details so we can assist you directly.
We are also concerned that this review may not reflect a genuine experience with our service. In accordance with Trustpilot’s guidelines, we respectfully request a review verification process to ensure all feedback on our profile remains accurate and authentic.
Thank you for your understanding.
Sincerely,
Team The Student Helpline
Customer service is good and timely…
Customer service is good and timely response on queries and work is great but according to that rate is little bit high like 20-25%. I recommend that you have to compensate on rate. Thank you for your services.
February 18, 2025
Unprompted review
Reply from The Student Helpline - Assignment Help
Hi,
Thank you for your valuable feedback and for appreciating our customer service and timely support. We’re truly grateful for your kind words and recommendation. 🙏
We completely understand your concern regarding pricing. At The Student Helpline, we strive to maintain a balance between quality and affordability, and your suggestion will surely be passed on to our management team for consideration.
Your satisfaction means a lot to us, and we hope to continue assisting you in the future with even better value. Thank you once again for choosing us! 😊
Warm regards,
The Student Helpline Team
Amazing Service
The Student Helpline has been invaluable to me. The communication has been outstanding and ability and willingness to problem solve has been second to none.
The professionalism of the whole team has allowed me peace of mind and confidence in their ability to deliver quality work.
February 14, 2025
Unprompted review
Reply from The Student Helpline - Assignment Help
Hi,
Thank you so much for your heartfelt feedback! 🌟
We're truly humbled to know that our communication, professionalism, and dedication made such a positive impact on your experience. At The Student Helpline, we pride ourselves on delivering quality work with a student-first approach, and your trust means everything to us.
It’s been a pleasure assisting you, and we look forward to being part of your continued success. Don’t hesitate to reach out anytime you need support — we’re always here for you! 😊
Warm regards,
The Student Helpline Team
3rd assignment on time done satisfactorily
I requested for a 3rd assignment on Chemistry which was done as expected. They requested for some details and the work waspovidid to great satisfaction.
Appreciate the work and thanks for the work done ahead of schedule.
February 2, 2025
Unprompted review
Reply from The Student Helpline - Assignment Help
Thank you so much for your kind words and for trusting us with your Chemistry assignment! 🧪
We’re glad to hear the work met your expectations and that you were satisfied with the timely delivery. Our team always aims to provide quality and punctual support, and it’s great to know we could deliver that for you.
Looking forward to assisting you again in the future. All the best with your studies! 😊
Warm regards,
The Student Helpline Team
Serah was really great she attend to me…
Serah was really great she attend to me and being responsive, overall satisfied with their work and service!!
January 21, 2025
Unprompted review
Reply from The Student Helpline - Assignment Help
Thank you so much for your kind words! 😊
We’re delighted to hear that Serah provided you with such great support — she’ll be thrilled to know her efforts made a positive impact. Your satisfaction means everything to us, and we’re so glad we could assist you successfully.
Looking forward to helping you again in the future! 🙌
Best regards,
The Student Helpline Team
Definitely deliver on time
Definitely deliver on time. Responses are faster than a bot! Which makes it easier when reaching out to them. Will always be a recommendation to everyone out there.💯💯🙏🏽🙏🏽
Thank you!
January 12, 2025
Unprompted review
Reply from The Student Helpline - Assignment Help
Hi,
Your feedback absolutely made our day! 🙌💯
We’re so glad you found our responses fast and our service reliable — that’s exactly what we aim for! Thank you for the love, the recommendation, and for trusting us. It truly means a lot. 🙏🏽
We’re always here whenever you need us. All the best in your academic journey! 😊
Warm regards,
The Student Helpline Team
Great service, trustworthy
The assignment was completed before the deadline and they were all helpful, understanding and kind. Great service, no trust issues, definitely recommended.
December 20, 2024
Unprompted review
Reply from The Student Helpline - Assignment Help
Hi,
Thank you so much for your kind words and positive feedback! 😊
We’re really happy to hear that your assignment was delivered on time and that you felt supported throughout. Our team always aims to provide a smooth, trustworthy experience, and it’s great to know we could do that for you.
Your recommendation means a lot to us — we’re always here whenever you need help! 🙌
Warm regards,
The Student Helpline Team
100% professional and trusted service
100% professional and trusted service
October 25, 2024
Unprompted review
Reply from The Student Helpline - Assignment Help
Thank you so much for your kind words! 🙌
We’re honored to be seen as a 100% professional and trusted service. Your trust and support mean the world to us!
Always here to help whenever you need us. 😊
Warm regards,
The Student Helpline Team
A big Thank you to the entire team.u hv…
A big Thank you to the entire team.u hv responded at any time I needed u for any clearance on the assignment.i understand the efforts u all do to satisfy all the clients round the world.thank you all..
December 17, 2024
Unprompted review
Reply from The Student Helpline - Assignment Help
Thank you so much for your beautiful message and appreciation! 🙏
We’re truly grateful for your kind words and understanding. Our team works hard to be there for our students anytime they need support, and hearing that it made a difference means everything to us.
It’s been a pleasure assisting you, and we’re always here whenever you need help again. Sending you our best wishes from the entire team at The Student Helpline! 🌍😊
Warm regards,
The Student Helpline Team
Learn with Fraternity is quite a bridge…
Learn with Fraternity is quite a bridge towards students' lucrative success in the dissertation writing process. They are keen, reliable, responsive experts-though they take ample time to complete assignments, but rest assured of the deliverables. I think their rates per output deliverables are worth it. They're available and committed even after service delivery to support till final objective.
I'd not refrain from recommending any actual or potential student looking for dissertation mentorship to contact student helpline for a prompt solution.
December 5, 2024
Unprompted review
Reply from The Student Helpline - Assignment Help
Thank you so much for your kind and detailed feedback! 🙏
We’re glad to hear that our team was able to provide you with reliable support throughout the dissertation writing process. Our experts are always committed to delivering quality work, even if it means taking extra time to ensure everything is perfect. Your trust and recommendation mean a lot to us.
We look forward to assisting future students with their academic goals, just as we did for you! 🙌
Best regards,
The Student Helpline Team
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