The Student Helpline - Assignment Help Reviews 136

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 5 out of 5 stars

I had a really good experience with this assessment writing service They are quick to reply and they care about how your outcome is with your assignments They put in the hard work they’re honest and... See more

Rated 5 out of 5 stars

I had an excellent experience with The Student Helpline. Their team was very helpful, professional, and quick to respond to my questions. They provided high-quality support and delivered the work on t... See more

Rated 5 out of 5 stars

I needed help with an assignment for a subject I was literally failing in. I took their help and I’m not even kidding, I passed because of the grade I received through the assignment. The quote was af... See more

Rated 1 out of 5 stars

Don’t ever pick “The Student Helpline” for your work. Seriously, it’s a scam. Using their service is like buying a fish in the ocean — you have no idea what you’re getting. Here’s what happened to... See more

Company details

  1. Tutoring Service
  2. Board of Education
  3. Education Center
  4. Educational Consultant
  5. Higher Secondary School

Written by the company

The Student Helpline: Your Premier Online Assignment Help in Australia, we understand the challenges university and college students face when balancing their academic and personal lives. As Australia's leading online assignment help service, we specialize in providing comprehensive support across all subjects, ensuring you achieve academic success without the stress. Our team of expert tutors and academic professionals is dedicated to offering personalized assistance tailored to your unique needs. Whether you're struggling with complex mathematics, intricate science projects, detailed humanities essays, or any other subject, The Student Helpline is here to help. Our commitment to quality and academic excellence ensures that every assignment is meticulously researched, well-written, and delivered on time. We pride ourselves on our exceptional customer service, available 24/7 to address any queries or concerns you may have. Our user-friendly platform makes it easy to connect with top-tier tutors and access valuable resources, making your academic journey smoother and more manageable. Choosing The Student Helpline means choosing a partner in your educational journey. We are dedicated to helping you excel, providing the tools and support necessary to reach your academic goals. Trust The Student Helpline for reliable, high-quality assignment help and experience the difference in your academic performance.


Contact info

3.7

Average

TrustScore 3.5 out of 5

136 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

I had an excellent experience with The…

I had an excellent experience with The Student Helpline. Their team ensured my assessments were delivered on time and tailored to my feedback. The work was completely original, plagiarism-free, and crafted with expert care. Thanks to their dedication and support, I was able to complete and submit my assessment on schedule. I truly appreciate their professionalism and commitment to quality.

December 2, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Thank you so much for your wonderful feedback! 😊

We’re thrilled to hear that our team could meet your expectations by delivering original, plagiarism-free work on time. Your appreciation for our professionalism and commitment to quality truly means a lot to us.

It’s been a pleasure assisting you, and we’re always here to support you in your academic journey. Wishing you continued success! 🙌

Warm regards,
The Student Helpline Team

Rated 5 out of 5 stars

Great support

Great support,
I have received the best service, in terms of time and quality. thank you very much.

September 25, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Hi,

Thank you so much for your kind words! 😊

We’re thrilled to hear that you were satisfied with both the quality and timely delivery of our service. It’s our pleasure to assist you, and we’re always here whenever you need support again.

Best regards,
The Student Helpline Team

Rated 5 out of 5 stars

The team is very helpful

The team is very helpful. I had a long time work pending and they helped me. Specially they are ready to listen what do we want? The tutors and admin team are so supportive and ready to give you work as per your demand. If you lack somewhere as per the requirements, the student helpline are ready to re- work without charging more. Even if you need help on units or understand the course, the tutor will help you in that as well.I would highly recommend The Student Helpline. Very genuine.

August 1, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Hello,

Thank you for your amazing feedback! 😊

We’re so happy to hear that our team could help you with your long-pending work and that we were able to meet your expectations. We take pride in being supportive and accommodating, always willing to make sure you’re completely satisfied with the final result.

Your recommendation means a lot to us, and we’re always here to help you whenever you need us. Thanks for choosing The Student Helpline! 🙌

Best regards,
The Student Helpline Team

Rated 1 out of 5 stars

SCAM , never finished the work and not paying a refund

They never finished my work ever , then ever stole my own work and sent it back as they did and they said I’m lying!!! , when I asked for a refund they kept playing around and around not willing to pay back and running away because they didn’t finish at all , besides I’ve other work I’ve done with them and they are always delaying and not responding and ignoring , I’ve been asking for a refund since a month now and they don’t want to and not replying and saying that the manger will talk to me since three days and every day just saying tomorrow, other then that once you pay they will never respond to you or speak to you directly it’s like someone thought them few words and they are saying it again and again never trusting them again , avoid working with them if you don’t want to go through what I go through now.

September 7, 2024
Unprompted review
Rated 5 out of 5 stars

Best service for assessment and…

Best service for assessment and guaranteed high marks

October 7, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Hello,

Thank you for your fantastic feedback! 😊

We’re thrilled to hear that our service helped you achieve high marks! We’re always here to ensure your success and support you with your assessments.

Looking forward to assisting you again! 🙌

Best regards,
The Student Helpline Team

Rated 5 out of 5 stars

I was very happy with the whole…

I was very happy with the whole experience, the communication and understanding of the whole process made me so relived . Could not recommend more !

September 30, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Hello,
Thank you so much for your kind words! 😊

We’re thrilled to hear that our communication and understanding of your needs helped make the process easier for you. Your satisfaction means the world to us, and we’re so grateful for your recommendation!

We’re always here to support you whenever you need us. 🙌

Best regards,
The Student Helpline Team

Rated 5 out of 5 stars

The deliverables was well written and…

The deliverables was well written and fully covers the marking rubrics which ensures that the assignment was well considered.

January 24, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Hi,

Thank you for your wonderful feedback! 😊

We’re so happy to hear that the deliverables met your expectations and fully covered the marking rubrics. We take great care in ensuring that each assignment is well-considered to deliver the best results.

We’re always here to support you with any future assignments! 🙌

Best regards,
The Student Helpline Team

Rated 5 out of 5 stars

So very helpful understood my situation…

So very helpful understood my situation had compassion did not over charge
Highly recommend

September 8, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Hello,
Thank you so much for your kind words! 😊

We’re so glad to hear that our team could understand your situation and provide the support you needed without overcharging. Your recommendation means a lot to us, and we’re always here to assist you whenever you need help.

Best regards,
The Student Helpline Team

Rated 5 out of 5 stars

highly recommended

highly recommended. More reliable . Earliest responses and on time services are highly appreciated.

August 30, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Hello,

Thank you so much for your great feedback! 😊

We’re thrilled to hear that our reliable, timely service and prompt responses made a positive impact. Your recommendation means a lot to us, and we’re always here to help whenever you need us!

Best regards,
The Student Helpline Team

Rated 4 out of 5 stars

They are very efficient and responsive

They are very efficient and responsive. Got my assessment completed before deadline and they were happy to work with me through corrections to ensure maximum satisfaction. Price is very fair for the work done. Highly recommend

August 8, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Thank you for your kind words and recommendation! 🌟

We’re so glad to hear you were satisfied with the service, timely delivery, and support throughout the process. Your success is always our top priority!

Looking forward to assisting you again. 😊

Best regards,
The Student Helpline Team

Rated 5 out of 5 stars

Highly recommend!

provided 2k words report within 2 days notice and did an excellent job. followed given instructions precisely. would definitely recommend. pricing is also very reasonable

August 16, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Hello,
Thank you for your wonderful review! 😊

We’re so glad to hear that we could deliver a 2,000-word report within your tight deadline and meet your expectations. We always strive to follow instructions precisely and provide great value, so it’s fantastic to know you were satisfied.

We appreciate your recommendation, and we’re here to assist you with any future needs! 🙌

Best regards,
The Student Helpline Team

Rated 4 out of 5 stars

Reliable

Reliable, very responsive. They are accomdating and are willing to help.

They are also good about getting re-edited if needed.

Highly recommend.

August 16, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Thank you so much for your wonderful feedback! 🌟

We’re glad to hear you found our team reliable, responsive, and accommodating. Your recommendation motivates us to keep doing our best!

Best regards,
The Student Helpline Team

Rated 1 out of 5 stars

DO NOT USE

DO NOT USE! STAY CLEAR IT IS A SCAM.

If I could rate them 0 stars I would. They don't even deserve that.

The initial conversation I had with them over Whatsapp should have been the first and only red flag, the person I was speaking to was an absolute ass hole and so so rude.

They con you into purchasing their services saying they have "real experts" working on your assignments and charge you an arm and a leg for each assignment. I just received marks back today AND EVERY ANSWER WAS GENERATED THROUGH AI CHAT. DO NOT PAY FOR THEIR SERVICES IT IS A SCAM IT IS A LIE! They do not disclose this information to you when you pay. They are frauds and this is false advertising. I could have done this myself if I knew they would be using AI Chat but i have forked out $300 for 2 assignments to be returned with unsatisfactory results. They have taken advantage of my vulnerability and real need for assistance.

Absolutely disgraceful and unacceptable especially in todays economic climate.

I will be taking this further to ensure I get my money back and that this company is shut down.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

I had a very good experience with student help line with my assignment. Deliver on time.
I recommend them.

August 17, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Thank you for your kind words and recommendation! 🌟

We’re glad you had a great experience with us. We look forward to helping you again in the future!

Best regards,
The Student Helpline Team

Rated 5 out of 5 stars

Excellent service

Excellent service! Highly recommended!

August 12, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Thank you for your kind words. We are glad to hear you had a great experience with our service. Your recommendation means a lot to us.

We are always here to support you with your academic needs.

Warm regards
Team The Student Helpline

Rated 1 out of 5 stars

Totally unprofessional customer…

Totally unprofessional customer service. I booked for my dissertation however they did not properly communicate with me to provide them more brief of what to be done and so. When I asked for a refund they said it will be in TSH which is their store credit which I no longer have use of because I am.done with my university and they said they can't refund money in my bank or using app like wise. Totally fraudulent company I would rather say make assignment yourself atleast you habe a surviving chance than wasting money. They are withholding information regarding their policy before putting and order.. they are withholding my money. And totally crap service ever!!!

August 14, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Dear,

We are truly sorry to hear about your experience. At The Student Helpline, we always strive to provide clear communication, quality service, and fair refund practices.

We have tried locating your order based on the name provided, but we were unable to identify any matching request. If you could please email us at help@thestudenthelpline.io with your order ID, we would be more than happy to look into this further and resolve it appropriately.

Regarding refunds, our policy clearly states that eligible refunds are processed in the form of store credits. This is mentioned during the ordering process, and we are always happy to clarify any questions about it before or after an order is placed. We are committed to resolving any genuine concerns in a fair and transparent manner.

We value all feedback and remain open to resolving this if you can provide the relevant order information.

Sincerely,
Team The Student Helpline

Rated 5 out of 5 stars

Absolutely amazing work

Absolutely amazing work! And so timely too, I got it sent to me way earlier than the proposed date so giving me time to read into it & make sure it’s up to par! I’m an very pleased with the content of the work provided for my order TSH7605.

The communication from beginning to end was consistent which was very reassuring as I am a first time service user. So thank you, will be looking to use this service again.

July 25, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Hi Isha,
Thank you so much for your kind words and detailed feedback! 🌟

We’re thrilled to hear that the timely delivery and quality of the work exceeded your expectations. It’s always our goal to ensure clear communication and satisfaction, especially for first-time users. We look forward to assisting you again in the future!

Best regards,
The Student Helpline Team

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