The Student Helpline - Assignment Help Reviews 136

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I had a really good experience with this assessment writing service They are quick to reply and they care about how your outcome is with your assignments They put in the hard work they’re honest and... See more

Rated 5 out of 5 stars

I had an excellent experience with The Student Helpline. Their team was very helpful, professional, and quick to respond to my questions. They provided high-quality support and delivered the work on t... See more

Rated 5 out of 5 stars

I needed help with an assignment for a subject I was literally failing in. I took their help and I’m not even kidding, I passed because of the grade I received through the assignment. The quote was af... See more

Rated 1 out of 5 stars

Don’t ever pick “The Student Helpline” for your work. Seriously, it’s a scam. Using their service is like buying a fish in the ocean — you have no idea what you’re getting. Here’s what happened to... See more

Company details

  1. Tutoring Service
  2. Board of Education
  3. Education Center
  4. Educational Consultant
  5. Higher Secondary School

Written by the company

The Student Helpline: Your Premier Online Assignment Help in Australia, we understand the challenges university and college students face when balancing their academic and personal lives. As Australia's leading online assignment help service, we specialize in providing comprehensive support across all subjects, ensuring you achieve academic success without the stress. Our team of expert tutors and academic professionals is dedicated to offering personalized assistance tailored to your unique needs. Whether you're struggling with complex mathematics, intricate science projects, detailed humanities essays, or any other subject, The Student Helpline is here to help. Our commitment to quality and academic excellence ensures that every assignment is meticulously researched, well-written, and delivered on time. We pride ourselves on our exceptional customer service, available 24/7 to address any queries or concerns you may have. Our user-friendly platform makes it easy to connect with top-tier tutors and access valuable resources, making your academic journey smoother and more manageable. Choosing The Student Helpline means choosing a partner in your educational journey. We are dedicated to helping you excel, providing the tools and support necessary to reach your academic goals. Trust The Student Helpline for reliable, high-quality assignment help and experience the difference in your academic performance.


Contact info

3.7

Average

TrustScore 3.5 out of 5

136 reviews

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1-star

Replied to 72% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Very good experience and very helpful

Very good experience and very helpful. Delivered the work in time.

July 24, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Thank you for your kind feedback. We are so glad to hear that you had a positive experience and that the work was delivered on time.

Your satisfaction is our priority, and we are always here to support you with reliable academic assistance whenever needed.

Warm regards
Team The Student Helpline

Rated 5 out of 5 stars

Professionals and very surprised with…

Professionals and very surprised with quality of the job , the delivery time was perfect, highly recommend them.

June 10, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Thank you so much for your kind feedback. We are delighted to know that the quality of our work and timely delivery exceeded your expectations.

Your recommendation means a lot to us. We are always here to provide professional, reliable support whenever you need it.

Warm regards
Team The Student Helpline

Rated 5 out of 5 stars

5/5 stars for the quality of work…

5/5 stars for the quality of work provided
4/5 stars to the team
Just that communication can be more effective

June 29, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Thank you for your honest feedback. We are glad to hear you were happy with the quality of work and truly appreciate the five stars for that. Your suggestion regarding communication is noted, and we will certainly work on making our coordination even smoother in the future.

Your input helps us improve, and we look forward to serving you even better next time.

Warm regards
Team The Student Helpline

Rated 5 out of 5 stars

Customer Satisfaction

I received good grades, I had to get on call with the expert multiple times to discuss how are we going to work this out and gladly it did work out.
I received a brillant feedback from my tutor on work done by them, initially my deadline was about to cross but I was told that if they assign it to some other expert I won't be able to get maximum grades which I eventually did.

June 24, 2024
Unprompted review
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Reply from The Student Helpline - Assignment Help

Thank you so much for your positive review and for sharing your experience with us! We are thrilled to hear that you received good grades and brilliant feedback from your tutor. Your
satisfaction is our top priority, and your kind words are truly appreciated.

If you ever need assistance in the future, please don't hesitate to reach out. We look forward to working with you again!

Rated 5 out of 5 stars

Advance Category

Wonderful service with reasonable rates for all three categories, everyone in the team is soft spoken and does not delay the work, regular follow ups my taken and revisions were provided on the feedback.

June 10, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Thank you so much for your wonderful review! Your satisfaction is our top priority, and we delighted that our efforts have met your expectations. Should you need any further assistance, please feel free to reach out. We look forward to serving you again!

Best regards,
The Student Helpline

Rated 3 out of 5 stars

Good service

Good service

June 24, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Thank you for your feedback. We are glad to know you were satisfied with our service. Your support means a lot to us.

We look forward to assisting you again in the future.

Warm regards
Team The Student Helpline

Rated 1 out of 5 stars

Extremely Disappoited

I am extremely disappointed with the whole company. I feel that they are unprofessional and have not met my expectations. They delayed my assignment to the point where it was overdue, and when I finally received it, it was poorly written and did not meet the standards of a professional work. There was a lack of communication among the team, and the so-called expert I had a virtual meeting with did not come from a similar background and did not seem to understand the topic well. The content of the assignment did not align with the topic, despite me providing clear guidelines. As a result, I have failed my dissertation and wasted valuable time. I advise others to stay away from this company, as it seems they use AI to write assignments and deliver poor quality work.

There was no option to give them not even a Star .

Trash and Cluless people!!!!!!!!!!!!!!!!!!!!

June 22, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

We are truly sorry to hear about your disappointing experience and sincerely apologize for the issues you encountered. Your feedback is important to us, and we take it very seriously.

We deeply regret that your assignment did not meet the expected standards. This is not
reflective of the service we strive to provide. Kindly share your order ID and contact our
customer support team at complaints@learnwithfraternity.com so we can address your
concerns personally and work towards a resolution.

Once again, we apologize for the inconvenience and frustration this has caused you.

Best regards,
The Student Helpline

Rated 1 out of 5 stars

I pay for nothing

I pay for nothing. Make the phone calls to assure making the payment during the night time, scaming me with a lot of phone calls and SMS. They have the misunderstanding and misconmunication with their team memebers and they delivered the wrong trash to me. I have the special inquiry and I mentioned with the consultant in the chat, she didnt talk it back to the team and just sent my file to them. Completely wrong with requirements. I noticed it and memtioned to them straight away, every time sent email to them. Always wait wait wait for it. They hold a meeting to me and said they did as what the file requirement and not mentioned to the special inqury. They said as I am the wrong one, until I showed them the coversation with the consultant. Then they said they would do it again.Then I said I was few days late for my due time. They told me to give them time. i gave them the time who give me time?Pay for the assignment and cant receive what I want. I asked for the refund and they said just can paiy to my TSH wallet and can use for next time :) and refuse to pay back to my bank account. What can I say then. The organisation is like a professional scammer :) took the money and not suppprtive and not responsible for what they done :)

June 16, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Dear Consumer,

We are truly sorry to hear about your experience and understand how frustrating this situation must feel. At The Student Helpline, we take customer concerns seriously and always aim to offer transparent communication and timely support.

After reviewing our records, we could not locate your order or communication details under this name. If you are a genuine customer, we kindly request that you share your order ID and contact information with us at help@thestudenthelpline.io so we can investigate this matter thoroughly and assist you directly.

Please note that our refund and revision policies are clearly stated at the time of booking. Our team follows a process based on the shared instructions, and any special requirements must be documented and confirmed to avoid miscommunication. We are always happy to make necessary changes when the client highlights any discrepancies.

We are committed to resolving genuine concerns in a fair and respectful manner. If your experience was real, we would appreciate the opportunity to make things right.

Sincerely
Team The Student Helpline

Rated 4 out of 5 stars

Helpful experts

I was struggling to do my assignment. My friend suggested me the student helpline number. Initially I was worried If I would get the my task on time or not. But student helpline helped me so much throughout the time and even delivered the assignment on time as promised. They even made changes as per the requirement even after the full payment. I would recommend student helpline experts (Learn with fraternity). Thank you for the support.

June 11, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Thank you for your kind review and for recommending Student Helpline!
We are delighted to hear that our team was able to help you with your assignment and deliver it on time as promised.

Your satisfaction is our priority, and we are thrilled that our service proved helpful to you. Should you need any further assistance in the future, please do not hesitate to reach out. We look forward to helping you again!

Best regards,
The Student Helpline

Rated 1 out of 5 stars

THIS COMAPNY IS A SCAM!!!

Literally a Scam site.
They initially wanted to charge me $230 for a 8-question, 500-word assessment. This was too much so I asked for only the first question instead which I haggled down to $70. By the time I had received their answer, I had already completed my assessment. I thought at least I could confirm my answer...

Yet the answer they gave me was so entirely incorrect it was borderline laughable. When I contacted them and stated that they were incorrect all they had to say was "Hey, Expert is asking You took them from Libertext?" essentially stating that I copied my work off another site rather than amending the incorrect responses.

After clarifying that I did not, they just asked me the same question again. (Which was not relevant in the first place)
After this frustration, all I wanted was my money back for a job not done, to which they responded "We are trying to resolve this issue, as the refund is not possible according to the rule book of our organization" So in their rule book it seems they can send you a photo of scribble and call it a day.

Overall this company is just a service designed to take money out of the pockets of already broke university students.

If I could give them a negative star rating (or a lawsuit) I would.

June 7, 2024
Unprompted review
Rated 1 out of 5 stars

Communication

Communication service is a bit slow , need to put more effort in that service. Didn’t receive any feedback from my tutor regarding assignment till date

May 23, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

We are deeply sorry to hear about your disappointing experience and sincerely apologize for the issues you encountered. Your feedback is crucial, and we take it very seriously. This is not the level of service we aim to provide.

Please contact our customer support team at complaints@learnwithfraternity.com so we can work towards a satisfactory resolution. Your feedback helps us improve, and we are committed to taking the necessary steps to prevent such issues in the future.

Best regards,
The Student Helpline

Rated 3 out of 5 stars

price is very high and its not worth of…

price is very high and its not worth of paying. Anyways experst are trying their best.

May 29, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

We deeply regret to hear about your disappointing experience and sincerely apologize for the issues you encountered. Your feedback is important to us, and we take it very seriously. Please share your order code with us so we can investigate this issue further. We are committed to making things right and regaining your trust. Your feedback is invaluable in helping us improve our services, and we are taking the necessary steps to prevent such issues in the future.

Best regards,
The Student Helpline

Rated 5 out of 5 stars

They have helped me alot with my…

They have helped me alot with my assignment thank you ♥️♥️

May 26, 2024
Unprompted review
The Student Helpline - Assignment Help logo

Reply from The Student Helpline - Assignment Help

Thank you so much for your kind words and positive feedback! We are thrilled to hear that we could assist you effectively with your assignment. Your satisfaction is our utmost priority, and we are delighted that you had a great experience with us.

If you ever need assistance in the future or have any questions, please feel free to reach out to us. We are always here to help! Thank you once again for choosing our services.

Warm regards,
The Student Helpline

Rated 5 out of 5 stars

The Student Helpline is the top choice…

The Student Helpline is the top choice for assignment assistance.Their expert support and punctual service ensured I received excellent grades.Their dedication to student success and professionalism make them a standout option.

May 1, 2024
Unprompted review

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