The Surrey Car Company Reviews 

51
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Unfortuantely I am unable to recommend The Surrey Car Company Ltd, trading at The Car Company Bristol & Bath. I purchased a used car from them in September 2024 and unfortunately experienced a... See more

Rated 5 out of 5 stars

It was a pleasure buying a car with Ken, his wife and their great team. Ken's attention to detail and high professional standards meant that I trusted his judgement and recommendations. He really list... See more

Rated 1 out of 5 stars

Would not recommend, very inconsiderate to their neighbours. Apparently leaving your car engine running for over 20 mins just before 4 in the morning is acceptable behaviour and what is worse they the... See more

Company replied

Rated 1 out of 5 stars

Do not buy a car from here! My boyfriend bought a car from here which had many faults they took the car back for over a week and it still wasn’t fixed we arranged our money back as it was too much has... See more

Company details

  1. Car Dealer

Information provided by various external sources

THE SURREY CAR COMPANY. QUALITY USED VEHICLES WITH PEACE OF MIND AT GREAT PRICES. If you are looking for great savings on quality used cars, then you have reached the right place. The Surrey Car Company is a specialist used car dealer based in Ripley, Surrey. We are proud to offer you a first class customer service at very competitive pricing. Please browse our stock list. At The Surrey Car Company we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you. If you are looking for a pre-owned vehicle, call us today to book a test drive. In order to offer cars to suit everyone we ensure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don’t see what you are looking for on our website. We realise that buying a car can be a daunting experience, but don’t worry, we have a wealth of experience. We come with a great reputation. Furthermore we offer an excellent service and provide advice on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the service you deserve. This is the reason why many of our customers keep coming back to us. At The Surrey Car Company your purchase is an investment. We don’t want to sell one car, to one client, once. We do everything possible to get you driving your perfect car. Why not come along to our dealership? We look forward to meeting you.


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1.5

Bad

TrustScore 1.5 out of 5

51 reviews

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1.5

All reviews

(51)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The guys were great

The guys were great, friendly and informative. No issues at all and the ride I got is fantastic. I really recommend them and would happily get my next motor from them.

September 19, 2017
Unprompted review
Rated 5 out of 5 stars

Great friendly and honest customer service

Great friendly and honest customer service.
The Surrey Car Company were professional and made the process of buying a car as easy as possible.
Their genuine approach to dealing with customers needs is very reassuring
I would recommend them to anyone looking to buy a car.

September 16, 2017
Unprompted review
Rated 5 out of 5 stars

It was a pleasure buying a car with …

It was a pleasure buying a car with Ken, his wife and their great team. Ken's attention to detail and high professional standards meant that I trusted his judgement and recommendations. He really listened to what I was looking for, and had a great range to choose from, so I have a car I'm delighted with. Highly recommended.

September 14, 2017
Unprompted review
Rated 5 out of 5 stars

I would pick the Surrey car company …

I would pick the Surrey car company again if I was looking for a car I was never put under any pressure to buy and was left to look for as long as I wanted.when I was ready the sales people ken and his wife were great .

September 13, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, great cars in great condition.
I have not bought a second hand car before and was a bit overwhelmed by all the offers from different dealers, but I am very please I found this garage.
They gave me honest and good advice and the car I have bought has been in great condition for a good price as well.
Definitely recommend this dealer to other people and if I would ever need another car, it would be the first place to look.

September 13, 2017
Unprompted review
Rated 5 out of 5 stars

Wonderful company to do business with!

I've had my car for nearly two months now. Running smoothly and no problems. Ken and his team could not have been more helpful and courteous. Ken helped me through every stage of the process with honesty and no hard sell.
I will definitely use The Surrey Car Company again in the future and will recommend to friends and family.
Buying a secondhand car can be stressful but in this case it was just stress free and easy!
Update November 2018 - over a year later and car has run smoothly and given no problems at all! So pleased I discovered this gem of a company!

September 12, 2017
Unprompted review
Rated 5 out of 5 stars

Keith

Superb deal, I enjoyed dealing with Ken and his wife!!

September 12, 2017
Unprompted review
Rated 5 out of 5 stars

An excellent used car dealership

I was very impressed by the friendly, genuine, and non-pushy service that I received from the Surrey Car Company and the quality of the Mazda 2 that I bought. I’ve been driving my new car for a few weeks now and it’s a brilliant vehicle – I’m thrilled with my purchase. Ken and colleagues were very obliging, often going out of their way to assist me during the viewing(s), test drive and sale. The car was in excellent condition when I picked it up, having been thoroughly cleaned and valeted. I would happily recommend this company to others looking to buy a high-quality used car.

September 10, 2017
Unprompted review
Rated 5 out of 5 stars

Surrey Car Company - Used car sales at their best

Ken and his Wife made us feel very welcome. They displayed both honesty and experience by the way they explained and dealt with us and the vehicle we bought. The whole experience was very easy and enjoyable and I am still happy with the vehicle - Many thanks ;o)

September 4, 2017
Unprompted review
Rated 5 out of 5 stars

Simply the Best.

This company is, without doubt, the best I have ever dealt with in my career. That is, not just the car industry but, within all business fields.
Should you be looking for a used car, you can guarantee that this company will not let you down. No lies, miss truths, delays or bad service from this company. You will be very satisfied.
Ask to talk to Ken, it's his business and he certainly knows how to run one.
Dr. David M. Bennett.

July 22, 2017
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Recently bought a car for my daughter I was very suprised how helpful was the staff trying to help us to chose the right one without pushing us would definitely recommend

July 14, 2017
Unprompted review

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