My daughter has a Go Henry card and is gaining independence… she made this purchase and told me afterwards! Was concerned she’d shopped at some random online (overly expensive) website. Well, she was... See more
Company replied
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See what reviewers are saying
Got my order relatively quick via Royal Mail, great selection on website..came across it on Google. Packet was slightly smaller than expected but still good size, liked that the sweets were actually... See more
Company replied
High quality sweets really friendly team. Great customer service. Ran out of the dairy free chocolate for the baby and replaced it with some other sweets and still refunded the chocolate, bought the k... See more
Company replied
Overall a great experience! They have a wide selection of sweets for every taste and you can even put together your own box. I ordered some sweet treats as a gift for relatives in the UK and had som... See more
Company replied
Company details
Written by the company
The Sweetie Co is one of the largest online Pick and Mix sweet shops in the UK. There are over 140 varieties of traditional and retro sweets to choose from, over 100 individual sweet pouches and gift box and hampers for special occasions.
Contact info
United Kingdom
- customerservice@thesweetieco.co.uk
- thesweetieco.co.uk
4.8
Excellent
260 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Ordered for the first time and was very…
Ordered for the first time and was very pleased with my purchase lovely and fresh well packaged and delivery was quite fast. X would recommend x
March 5, 2021
Unprompted review
Reply from The Sweetie Co.
Hi Sonja,
Thank you for taking the time to leave such a wonderful review and recommendation. We're glad to hear that you enjoyed your sweet delivery, including the presentation, freshness and turnaround time.
We hope you have a lovely day!
Quick delivery & good selection of sweets
Got my order relatively quick via Royal Mail, great selection on website..came across it on Google.
Packet was slightly smaller than expected but still good size, liked that the sweets were actually wrapped up & not just in the box..good price too as I basically got postage for free with the discount code. Some of the sweets are okay, some tasted cheap & no flavour but some of them are great, thank you!
March 4, 2021
Unprompted review
Reply from The Sweetie Co.
Hi Gabbie,
Thank you for taking the time to leave such a kind review. We're glad to hear that you enjoyed most of your sweets, as well as the turnaround time and the price.
We hope you have a lovely day!
Customer service team
I contacted sweetie co after an issue with my product, they acted straight away. The customer service team were brilliant! They were very understanding and helpful and I am very happy with the way it was dealt with.
March 2, 2021
Unprompted review
Reply from The Sweetie Co.
Hi Tanisha,
Thank you for taking the time to leave such a lovely review. We're so glad to hear that our customer service team were able to help you, and we hope you'll be enjoying your sweets very soon!
We hope you have a fantastic day!
Easy to use. Prompt Service.
I ordered from The Sweetie Co for my sisters birthday. The website was very easy to use and she received the order promptly. I will certainly be using again :) A fab company. Thanks Jack and Cat
March 1, 2021
Unprompted review
Reply from The Sweetie Co.
Hi Laura,
Thank you for taking the time to leave such a wonderful review. We're so glad to hear that you enjoyed your ordering process, including the website and the turnaround time. Please wish your sister a very happy birthday from us 😊
We hope you have a lovely day!
Very happy customer.
March 1, 2021
Reply from The Sweetie Co.
Hi Megan,
Thank you for taking the time to leave such a fantastic review. We're so glad to hear that you enjoyed your sweet delivery.
We hope you have a lovely day, and that we have the pleasure of your custom again!
Very happy with my purchase
Very happy with my purchase. It was came very quickly and I love the wide variety of sweets to choose from.
March 1, 2021
Reply from The Sweetie Co.
Hi Charlotte,
Thank you for taking the time to leave such a lovely review. We're so glad to hear that you enjoyed your sweets, including the variety and the turnaround time.
We hope you have a wonderful day, and that we have the pleasure of your custom again!
Highly recommended
These are my go to business for sweets. I have used them on multiple occasions for local deliveries and also nationwide postal deliveries for gifts. Very professional
February 24, 2021
Unprompted review
Reply from The Sweetie Co.
Hi Lizzie,
Thank you for taking the time to leave such a wonderful review. We're so glad to hear that you continue to enjoy your sweet deliveries.
We hope you have a lovely day!
Excellent range and great quality
Excellent range and great quality.
I ordered a pick and mix box so we have a little of everything and having the option to buy a bag of one selected sweet is great, I always have the fangs!
As I live local I have the option of local free delivery, WOW, I ordered on the Monday at 4.30pm and was amazed it arrived that evening.
I cannot fault the service I received from The Sweetie Co.
Highly recommended ⭐⭐⭐⭐⭐
February 22, 2021
Unprompted review
Reply from The Sweetie Co.
Good afternoon Kerry,
Thank you for taking the time to leave such a wonderful review. We're so glad to hear that you enjoyed your sweet delivery, including the pick & mix box, fangs and turnaround time!
We hope you have a lovely day, and that we have the pleasure of your custom again!
Myself and my family absolutely loved…
Myself and my family absolutely loved our pick n mix we were spoiled for choice. Great service and arrived so quickly. Will definitely be ordering more. Thank you Sweetie Co
February 19, 2021
Unprompted review
Reply from The Sweetie Co.
Good morning!
Thank you for taking the time to leave such a lovely review. We're so glad to hear that you and your family enjoyed your pick & mix, including the service and the turnaround time.
We hope you all have a wonderful day, and that we have the pleasure of your custom again!
Great product, fast service
Website was easy to use. Our sweets arrived quickly. There was a great selection. They were great quality and good value for money
February 16, 2021
Unprompted review
Reply from The Sweetie Co.
Hi Mrs Philp,
Thank you for taking the time to leave such a lovely review. We're so glad to hear that you enjoyed your sweet delivery, including the website, turnaround, quality and value.
We hope you have a lovely day, and that we have the pleasure of your custom again!
So happy with my pick and mix sweets
So happy with my pick and mix sweets. Easy to order sweets excellent service and quick delivery.
Will be using this company again.
February 15, 2021
Unprompted review
Reply from The Sweetie Co.
Hi Sharon,
Thank you for taking the time to leave such a lovely review. We're so glad to hear that you enjoyed your sweets, including the ordering process and turnaround time.
We hope you have a lovely day, and that we look forward to your next order!
Brilliant company
Brilliant company. Always friendly and quick to reply to messages. Loved the service during the first lockdown and have been a repeat customer ever since.
February 13, 2021
Reply from The Sweetie Co.
Hi Michele,
Thank you for taking the time to leave such a lovely review. We're so glad to hear that you enjoy your sweet deliveries, including our customer service.
We hope you have a wonderful day!
Amazing sweets and fast delivery
Amazing company, great selection of sweets and very quick delivery. Have ordered a few times and will continue to do so. Thank you :)
February 5, 2021
Unprompted review
Reply from The Sweetie Co.
Hi Amy,
Thank you for taking the time to leave such a lovely review. We're so glad to hear that you enjoyed your sweet delivery including our selection and the turnaround time. We'll pass your thanks on to our hardworking team 😊
Have a lovely day!
Amazing company
Amazing company!! Great selection of sweets, fast delivery. Retro sweets brought back so many memories from my childhood. Definitely will be ordering more as they didn’t last long, especially once my kids saw them 😉
February 4, 2021
Unprompted review
Reply from The Sweetie Co.
Hi Lindsay,
Thank you for taking the time to leave such a wonderful review. We're so glad to hear that you and your kids enjoyed your sweet delivery, including the selection and the turnaround time. We hope it's the first order of many 😊
Have a lovely day!
A little disappointed
Received my order yesterday. To be honest I’m quite disappointed. I ordered a build your own box. The selection of sweets is very good I cannot fault them for this but upon arrival I felt quite deflated. To start my packages was A LOT smaller than imagined I had a discount code so it wasn’t too bad but if I had paid full price I would of definitely been annoyed with how small the box was. All sweets you order are put in one bag not individually wrapped so if you have fussy kids like me they will not eat these as all the sour sugar has stuck to the sweets without sugar on.. also the packaging. I selected that this item was a gift. It came in a very basic white box with a sticker on. I’m unsure if this company has just started up or not so maybe these things will change in the future. Positives are very fast shipping sweet quality is also good
February 4, 2021
Unprompted review
Reply from The Sweetie Co.
Good morning Atlanta,
Thank you for taking the time to leave a review. We're very glad to hear that you enjoyed the selection, turnaround and quality of your sweets.
We're sorry to hear that you were disappointed with the quantity of sweets that you ordered. We always aim to be as open and honest about the weights and prices of our sweets to avoid disappointment and we can confirm that your order contained to correct weight that was purchased. As you can see from our Build-A-Sweet-Box page, each selection weighs 50g and we try to make this as evident as possible. After the order has been placed, they are hand packed by our small team and weighed at every stage.
Our Build-A-Sweet-Box is designed to all go into one package, like you would find at a pick and mix counter at a cinema or traditional sweet shop, rather than individual bags, but we will take your feedback on board and try to make this more evident. For those who require separate bags, we also provide separate fizzy free and fizzy boxes, or our individual sweet pouches to keep them separate.
As your order was marked as a gift, we sent it unbranded in a presentation box, so as not to spoil any surprises and to expand your home gifting options. We are currently looking to expand our gift wrapping options, so we will take your feedback onboard.
We hope this helps answer some of your queries, and that you have a lovely day!
Fantastic selection
Fantastic selection, the best delivery sweets I’ve got, I have tried quite a few and these have been the best, would highly recommend and will definitely be using again
February 2, 2021
Unprompted review
Reply from The Sweetie Co.
Hi Gillian,
Thank you for taking the time to leave such a fantastic review. We're so glad to hear that you enjoyed your sweet delivery, including the selection and the turnaround time.
We hope you have a lovely day!
Bought this for my daughter’s birthday
Bought this for my daughter’s birthday, hoping it would turn up on time. It didn’t take long to come at all and she was absolutely made up. First class service. Thank you!
February 2, 2021
Reply from The Sweetie Co.
Hi Annie,
Thank you for taking the time to leave such a lovely review. We're so glad to hear that you and your daughter enjoyed your sweet delivery, including the service and turnaround time. We will pass your thanks on to the team.
Please wish your daughter a very happy birthday from us, and we hope you have a wonderful day!
Sweetie heaven
Good choose of sweets very fresh and dispatch very quickly. Easy website. Will be ordering again
February 1, 2021
Reply from The Sweetie Co.
Good morning Natalie,
Thank you for taking the time to leave such a fantastic review. We're so glad to hear that you enjoyed your sweet delivery, including the quality and the turnaround time. We hope it's the first of many!
Have a lovely day!
Reply from The Sweetie Co.
Good morning Emily,
Thank you for taking the time to leave such a wonderful review. We're so glad to hear that you enjoyed your sweet delivery, including the turnaround time and the sweets themselves. We hope it's the first of many 😀
Have a lovely day!
Reply from The Sweetie Co.
Good morning Rhian,
Thank you for taking the time to leave such a lovely review. We're so glad to hear that you enjoyed your sweet delivery, including the turnaround time and we hope it's the first of many!
Have a lovely day!
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