The Sweetie Co. Reviews 

260
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My daughter has a Go Henry card and is gaining independence… she made this purchase and told me afterwards! Was concerned she’d shopped at some random online (overly expensive) website. Well, she was... See more

Company replied

Rated 4 out of 5 stars

Got my order relatively quick via Royal Mail, great selection on website..came across it on Google. Packet was slightly smaller than expected but still good size, liked that the sweets were actually... See more

Company replied

Rated 5 out of 5 stars

High quality sweets really friendly team. Great customer service. Ran out of the dairy free chocolate for the baby and replaced it with some other sweets and still refunded the chocolate, bought the k... See more

Company replied

Rated 5 out of 5 stars

Overall a great experience! They have a wide selection of sweets for every taste and you can even put together your own box. I ordered some sweet treats as a gift for relatives in the UK and had som... See more

Company replied

Company details

  1. Candy Store

Written by the company

The Sweetie Co is one of the largest online Pick and Mix sweet shops in the UK. There are over 140 varieties of traditional and retro sweets to choose from, over 100 individual sweet pouches and gift box and hampers for special occasions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

260 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(260)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast service and scrumptious

Fast service and scrumptious, quality sweets.

March 24, 2021
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Nicky,

Thank you for taking the time to leave such a fantastic review. We're so glad to hear that you enjoyed your sweet delivery, including the turnaround time and the quality.

We hope you have a lovely day!

Rated 5 out of 5 stars

Excellent service, Amazing sweets

Fastest service from ordering. Amazing sweets excellent value. Will definitely be ordering again :)

March 23, 2021
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Nicky,

Thank you for taking the time to leave such a wonderful review. We're so glad to hear that you enjoyed your sweets, including the turnaround time and value.

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Great Service And Amazing Sweets

Great Service And Amazing Sweets. Love This Company!! 💛

March 21, 2021
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Michael,

Thank you for taking the time to leave such a wonderful review. We're so glad to hear that you enjoyed your sweet delivery - and we love you too!

We hope you have a lovely day!

Rated 5 out of 5 stars

Very good service and a lot of sweets…

Very good service and a lot of sweets to choose from definitely will be ordering again

March 21, 2021
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi John,

Thank you for taking the time to leave such a lovely review. We're so glad to hear that you enjoyed your sweet delivery, including the service and the variety.

We hope you have a wonderful day!

Rated 5 out of 5 stars

Excellent service and great products

Excellent service and great products. Will certainly use again.

March 20, 2021
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Good morning Mrs York,

Thank you for taking the time to leave such a fantastic review. We're so glad to hear that you enjoyed your sweet delivery, including the service.

We hope you have a lovely day, and that we have the pleasure of your custom again soon!

Rated 5 out of 5 stars

A sweet treat

I recently sent a great sweet selection to my partner and the packaging and great variety of sweets was brilliant.
The parcel was delivered in good condition and on time. I will certainly use the The Sweetie Co again for presents and encourage my friends and family to use this lovely family run company
Thank you so much

March 20, 2021
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Good morning Ms Dodds,

Thank you for taking the time to leave such a wonderful review. We're so glad to hear that your partner enjoyed their sweet delivery, including the presentation, selection and the turnaround time.

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Great product well packaged. Customer Service was outstanding. Went above and beyond for me when I contacted them with a problem I had created.

March 15, 2021
Unprompted review
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Reply from The Sweetie Co.

Hi Sophy,

Thank you for taking the time to leave such a lovely review. We're so glad to hear that you enjoyed your sweet delivery, including the presentation, and that our customer service team were able to help you successfully.

We hope you have a wonderful day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great packaging. Exactly what I wanted

March 14, 2021
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Rachel,

Thank you for taking the time to leave such a fantastic review. We're so glad to hear you enjoyed your sweet delivery, including the turnaround time and the presentation.

We hope you have a lovely day!

Rated 5 out of 5 stars

Very nicely packaged my mum loved them…

Very nicely packaged my mum loved them excellent service.

March 14, 2021
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Fiona,

Thank you for taking the time to leave such a lovely review. We're so glad to hear your mum enjoyed her sweet box, including the presentation and the service.

We hope you both have a wonderful day!

Rated 5 out of 5 stars

They were great!!

They were great! They were a gift for my son 10th birthday and he loved them!!!

March 13, 2021
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Lucy,

Thank you for taking the time to leave such a fantastic review. We're so glad to hear your son enjoyed his sweet box, and please pass on a very happy birthday from us!

We hope you both have a lovely day!

Rated 5 out of 5 stars

Just what I fancied

Just what I fancied! Good selection of ready sweets, thinking about buying one for my other half so they stop stealing mine!

March 13, 2021
The Sweetie Co. logo

Reply from The Sweetie Co.

Good afternoon,

Thank you for taking the time to leave such a lovely review. We're so glad to hear that you enjoyed your Build A Box, including the range.

We hope you and your sweetie stealing other half have a wonderful day!

Rated 5 out of 5 stars

Everything from ordering to delivery…

Everything from ordering to delivery was faultless.
The presentation was lovely and my son said the sweets were fabulous.
Will definitely order with you again . Thank you

March 11, 2021
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Good morning Mandy,

Thank you for taking the time to leave such a fantastic review. We're so glad to hear that your son enjoyed the sweets and that you liked the presentation and the overall process. We will pass your thanks on to our hardworking team.

We hope you both have a lovely day!

Rated 5 out of 5 stars

Great company

I ordered some sweets for my husband , a late valentines present haha I did a build a box and got a bag of flying saucers. When they arrived and my husband opened them , he was so thrilled! He loves them, and is looking at using the site too. I will defo order again. Amazing selection and taste great.

March 11, 2021
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Good morning Amber,

Thank you for taking the time to leave such a wonderful review. We're so glad to hear that you and your husband enjoyed your sweets, including building your own sweet box and the flying saucers.

We hope you both have a lovely day!

Rated 5 out of 5 stars

Fantastic business to buy from

Fantastic business to buy from. Their range of vegetarian sweets especially are better than anywhere else I have tried. I have ordered from them a few times now and will continue to do so!

March 11, 2021
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Good morning Jodie,

Thank you for taking the time to leave such a lovely review. We're so glad to hear that you enjoyed your sweets, especially our vegetarian range.

We hope you have a wonderful day!

Rated 5 out of 5 stars

Great product

Great product, lovely service. Really liked that I could add a personal message to my gift.
Thank you for your prompt delivery. :)

March 9, 2021
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Steven,

Thank you for taking the time to leave such a wonderful review. We're so glad to hear that you enjoyed your sweets, including the service, turnaround time and the ability to add a gift note.

We hope you have a lovely day!

Rated 5 out of 5 stars

Great product …

Great product came when ordered and nicely wrapped as a present for my daughter. She was delighted with them and the good selection of sweets that came 😊

March 8, 2021
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Elizabeth,

Thank you for taking the time to leave such a fantastic review. We're so glad to hear that your daughter enjoyed her sweeties, including the presentation and the selection.

We hope you both have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Highly Recommended

Very good service, all came as instructed, came first thing in the morning. 😁 Highly recommended.

March 6, 2021
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Jon,

Thank you for taking the time to leave such a lovely review. We are so glad to hear that you enjoyed your sweets, including the turnaround time and the service 😊

We hope you have a wonderful day!

Rated 5 out of 5 stars

Lovely sweets

Lovely sweets, packaged beautifully. Very quick delivery. Highly recommended

March 6, 2021
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Mandy,

Thank you for taking the time to leave such a fantastic review. We are so glad to hear that you enjoyed your sweets, including the turnaround time and the presentation.

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Perfect for a sugar fix

Perfect for a sugar fix. Lots of choice and I love that the website tells you if the sweets are suitable for vegetarians or vegans. It takes a lot of the guess work out. The sweets arrived well packaged and tasted delicious. Thank you.

March 5, 2021
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Ali,

Thank you for taking the time to leave such a wonderful review. We're so glad to hear that you enjoyed your sweets, and how we organise our sweets. We know the struggle it can be to have dietary restrictions for any reason, so we're very pleased to hear that our website has helped.

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Not expensive and huge choice of sweets

Not expensive and plenty to choose of sweets ,thank you so much definitely will purchase again

March 5, 2021
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Alla,

Thank you for taking the time to leave such a lovely review. We're so glad to hear that you enjoyed your sweets, including the range that we have.

We hope you have a wonderful day, and that we have the pleasure of your custom again!

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