The Sweetie Co. Reviews 

260
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My daughter has a Go Henry card and is gaining independence… she made this purchase and told me afterwards! Was concerned she’d shopped at some random online (overly expensive) website. Well, she was... See more

Company replied

Rated 4 out of 5 stars

Got my order relatively quick via Royal Mail, great selection on website..came across it on Google. Packet was slightly smaller than expected but still good size, liked that the sweets were actually... See more

Company replied

Rated 5 out of 5 stars

High quality sweets really friendly team. Great customer service. Ran out of the dairy free chocolate for the baby and replaced it with some other sweets and still refunded the chocolate, bought the k... See more

Company replied

Rated 5 out of 5 stars

Overall a great experience! They have a wide selection of sweets for every taste and you can even put together your own box. I ordered some sweet treats as a gift for relatives in the UK and had som... See more

Company replied

Company details

  1. Candy Store

Written by the company

The Sweetie Co is one of the largest online Pick and Mix sweet shops in the UK. There are over 140 varieties of traditional and retro sweets to choose from, over 100 individual sweet pouches and gift box and hampers for special occasions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

260 reviews

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4.8

All reviews

(260)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

My order came really quickly and the…

My order came really quickly and the sweets were perfect! Couldn’t recommend more!

April 13, 2021
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Lilly,

Thank you for taking the time to leave such a lovely review. We're so glad to hear that you enjoy your sweeties, including the turnaround time.

We hope you have a fantastic day!

Rated 4 out of 5 stars

Great selection of sweets

Great selection of sweets. Lovely and fresh tasting. All delivered quickly.
Only negative is they are in one big bag, not seperated up. So the pear drops which normally have a dry sugary coating are a bit sticky as have been rubbing shoulders with the gummy sweets.

April 11, 2021
Unprompted review
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Reply from The Sweetie Co.

Hi Adele,

Thank you for taking the time to leave such a kind review. We're so glad to hear that you enjoyed your sweet delivery, including the turnaround time, selection and freshness.

With our Build A Sweet Box, we like to compare it to choosing sweets at a traditional sweet shop or the pick & mix counter at a cinema, where you pop all of the sweets into one bag or box, which is why we do it.

We hope you have a lovely day!

Rated 5 out of 5 stars

The only place I will buy sweets from

The only place I will buy sweets from! The pick your own is my favourite choice! Great company, excellent service always

April 9, 2021
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Reply from The Sweetie Co.

Hi Michelle,

Thank you for taking the time to leave such a fantastic review. We're so glad to hear that you enjoy ordering from us, including selecting your own sweets for your Build A Sweet Box. We'll pass your kind feedback onto our team - We're sure it'll put a smile on their faces 😊

We hope you have a lovely day!

Rated 5 out of 5 stars

First order and definitely won’t be the…

First order and definitely won’t be the last!! I ordered a build a box mix for my boyfriend and he absolutely loved it!... I’ve even enjoyed the odd sneaky sweet too!
I had a query when I placed my ordered and I got a pretty quick reply too which I was happy about!
My only slight annoyance was that the box was slightly damaged in transit but of course this is a courier issue not an issue with the sweet co!
Highly recommend and will definitely use again! Good prices too compared to other sites!

April 9, 2021
Unprompted review
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Reply from The Sweetie Co.

Hi Charlotte,

Thank you for taking the time to leave such a wonderful review. We're so glad to hear that your boyfriend (and you) enjoyed the sweet box you ordered. We will provide feedback to the courier about the damaged box, and we hope it's the first of many orders.

We hope you both have a lovely day!

Rated 5 out of 5 stars

This is the first time I’ve used The…

This is the first time I’ve used The Sweetie Co and I will 100% be using again. I opened the outer packaging and it smelt amazing it definitely hit all the cravings so Thankyou so much!

April 7, 2021
Unprompted review
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Reply from The Sweetie Co.

Hi Mirisha,

Thank you for taking the time to leave such a fantastic review. We're so glad to hear that you enjoyed your sweet delivery, including the smell - You're very welcome and we'll pass your wonderful comments onto our team.

We hope you have a lovely day!

Rated 5 out of 5 stars

I had looked at other websites for all…

I had looked at other websites for all the sweets I liked and this was the only website that offered everything I wanted so didn’t have to compromise. Thank you so much.

April 6, 2021
Unprompted review
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Reply from The Sweetie Co.

Hi Paula,

Thank you for taking the time to leave such a wonderful review. We're so glad to hear that you enjoyed your sweet order, including the range of sweets that we offer. You're very welcome and we'll pass your lovely comments onto our team.

We hope you have a lovely day!

Rated 5 out of 5 stars

First time have used sweetie co and…

First time have used sweetie co and will definitely be using them again i had a problem which was my fault as put in wrong postcode . So was worried they were not going to be delivered to the person I wanted them to go to . Contacted sweetie Co they sorted it out for me so helpful and friendly the person that received the sweets was very happy he loved them . Thankyou again sweetie co.

April 4, 2021
Unprompted review
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Reply from The Sweetie Co.

Hi Sue,

Thank you for taking the time to leave such a lovely review. We're so glad to hear that you enjoyed your friend enjoyed their sweet box and our team was able to help you. You're very welcome, and we'll pass your lovely comments onto our team.

We hope you have a wonderful day!

Rated 5 out of 5 stars

A great company to buy sweets from!

The Sweetie Co. is the best place to buy sweets from! I ordered 2 sweet boxes and the sweets were so fresh and tasty. The gummy sweets were really soft and not rock solid like most places. There were lots of sweets to choose from for the Pick n Mixes. The pricing is great, and you get a lot for your money. Also bought a fudge tray which was absolutely delicious!! My order was packed and dispatched within a day, and arrived fast. I also received a 10% off discount code for my next order. Thank you so much and will be ordering again 😁🍬

April 4, 2021
Unprompted review
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Reply from The Sweetie Co.

Hi Leah,

Thank you for taking the time to leave such a fantastic review. We're so glad to hear that you enjoyed your sweet boxes and your fudge tin, including the freshness and the turnaround time.

We hope you have a lovely day!

Rated 5 out of 5 stars

Sweetie box

I ordered a sweetie box. You pick everything you want to put into it,fabulous idea,It was lovely gift boxed for a birthday gift. Fast delivery and updated all the way. I will use Sweetie Co with no hesitation,You won't be disappointed.x

April 3, 2021
Unprompted review
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Reply from The Sweetie Co.

Hi Roberta,

Thank you for taking the time to leave such a wonderful review. We're so glad to hear that you enjoyed your sweet box, including choosing your own sweets, the presentation and the turnaround time.

We hope you have a lovely day!

Rated 5 out of 5 stars

Bought these 3boxes for Easter treats…

Bought these 3boxes for Easter treats so havn't given them to my Grandsons yet,I know they will love them though.They arrived very promptly and very nicely packaged.All good so far.

April 2, 2021
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Reply from The Sweetie Co.

Hi Mrs Brett,

Thank you for taking the time to leave such a lovely review. We're so glad to hear that you like the presentation and the turnaround time, and we hope that your Grandsons enjoy them!

We hope you have a lovely day!

Rated 5 out of 5 stars

Really pleased with quick delivery

Really pleased with quick delivery. Definately use The Sweetie Co again!

April 1, 2021
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Reply from The Sweetie Co.

Hi Terence,

Thank you for taking the time to leave such a fantastic review. We're so glad to hear that you enjoyed your sweet delivery, including the turnaround time.

We hope you have a lovely day!

Rated 5 out of 5 stars

Order Received promptly

Order Received promptly. Excellent Value

April 1, 2021
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Reply from The Sweetie Co.

Hi Gary,

Thank you for taking the time to leave such a wonderful review. We're so glad to hear that you enjoyed your sweet delivery, including the turnaround time and the value.

We hope you have a lovely day!

Rated 5 out of 5 stars

My sweet mixture was absolutely …

My sweet mixture was absolutely fantastic my husband loved his present all the different kinds he hadn't seen outlasted for years

April 1, 2021
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Reply from The Sweetie Co.

Hi Caroline,

Thank you for taking the time to leave such a lovely review. We're so glad to hear that both you and your husband enjoyed your sweets, including the selection.

We hope you both had a wonderful bank holiday weekend!

Rated 5 out of 5 stars

INCREDIBLE, the best sweet company

I would highly recommend this company to anyone looking for high quality sweets with so many options.
I made my own pick and mix and it was amazing!!
Such good value, especially compared to some other sweet businesses.
100% would buy again, not a single fault in this experience

April 1, 2021
Unprompted review
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Reply from The Sweetie Co.

Hi Lily,

Thank you for taking the time to leave such a fantastic review. We're so glad to hear that you enjoyed your Build A Sweet Box, including the quality and value. We'll make sure we pass your wonderful comments onto the rest of the team.

We hope you have a lovely day, and that we have the pleasure of your custom again soon!

Rated 5 out of 5 stars

Brought the build my own box amazing…

Brought the build my own box amazing value and the freshness of the sweets highly recommended will be buying again very soon!!!

March 31, 2021
Unprompted review
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Reply from The Sweetie Co.

Hi Lisa,

Thank you for taking the time to leave such a lovely review. We're so glad to hear that you enjoyed your Build A Sweet Box, including the quality and value.

We hope you have a wonderful day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Happy Customer

Great customer service team. I chose the ‘build your own sweet box’ which was a great option to offer as I could specifically choose what I wanted the box to contain. They arrived very quickly and in nice packaging. Would definitely order again.

March 28, 2021
Unprompted review
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Reply from The Sweetie Co.

Hi Katie,

Thank you for taking the time to leave such a fantastic review. We're so glad to hear that you enjoyed your "Build A Sweet Box", including the customer service, turnaround time and presentation.

We hope you all have a lovely day!

Rated 5 out of 5 stars

High quality sweets really friendly…

High quality sweets really friendly team. Great customer service. Ran out of the dairy free chocolate for the baby and replaced it with some other sweets and still refunded the chocolate, bought the kids the sugar free stuff and they loved them without running wild! Arrived quicly and well packaged. Highly recommended

March 28, 2021
Unprompted review
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Reply from The Sweetie Co.

Hi John,

Thank you for taking the time to leave such a wonderful review. We're so glad to hear that you and your family enjoyed your sweets and the help you received from our team.

We hope you all have a lovely day!

Rated 5 out of 5 stars

Excellent product in lovely packaging

Excellent product in lovely packaging. Arrived super speedy too. Many thanks will definitely use again.

March 25, 2021
Unprompted review
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Reply from The Sweetie Co.

Hi Leslee,

Thank you for taking the time to leave such a fantastic review. We're so glad to hear that you enjoyed your sweet delivery, including the turnaround time and the presentation.

We hope you have a lovely day!

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Great value, will be using again

March 24, 2021
Unprompted review
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Reply from The Sweetie Co.

Hi Vix,

Thank you for taking the time to leave such a wonderful review. We're so glad to hear that you enjoyed your sweet delivery, including the value and service.

We hope you have a lovely day!

Rated 5 out of 5 stars

1st time ordering and was very…

1st time ordering and was very impressed with quality, taste, value and selection. The box arrived really quickly and the selection was mixed within tge bag, other companies don't do this. Price wise is favourable compared to others but a better selection. Will definitely be using going forward.

March 24, 2021
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Bob,

Thank you for taking the time to leave such a lovely review. We're so glad to hear that you enjoyed so many aspects of your first sweet delivery, and we hope it's the first of many.

We hope you have a fantastic day!

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