My daughter has a Go Henry card and is gaining independence… she made this purchase and told me afterwards! Was concerned she’d shopped at some random online (overly expensive) website. Well, she was... See more
Company replied
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See what reviewers are saying
Got my order relatively quick via Royal Mail, great selection on website..came across it on Google. Packet was slightly smaller than expected but still good size, liked that the sweets were actually... See more
Company replied
High quality sweets really friendly team. Great customer service. Ran out of the dairy free chocolate for the baby and replaced it with some other sweets and still refunded the chocolate, bought the k... See more
Company replied
Overall a great experience! They have a wide selection of sweets for every taste and you can even put together your own box. I ordered some sweet treats as a gift for relatives in the UK and had som... See more
Company replied
Company details
Written by the company
The Sweetie Co is one of the largest online Pick and Mix sweet shops in the UK. There are over 140 varieties of traditional and retro sweets to choose from, over 100 individual sweet pouches and gift box and hampers for special occasions.
Contact info
United Kingdom
- customerservice@thesweetieco.co.uk
- thesweetieco.co.uk
4.8
Excellent
260 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Easy to use website
Easy to use website , hopefully the delivery will be in time for the birthday it has been ordered for. Good range of sweets and easy to arrange
January 7, 2022
Unprompted review
Reply from The Sweetie Co.
Hi Claire,
Thank you for taking the time to leave such a lovely review! We're very happy to hear that you like the website as well as the variety of sweets we offer.
We hope the recipient enjoys their birthday sweets and that you have a lovely day!
Reply from The Sweetie Co.
Hi Mr Barrie,
Thank you for taking the time to leave such a lovely review. We're so happy to hear that you like your sweets, including the variety, value and turnaround time.
We hope you have a wonderful day, and that we have the pleasure of your custom again!
Best sweetie website I have come across…
Best sweetie website I have come across in ages! Good prices and has such a wide range of options so it's guaranteed to pleased everyone!
December 28, 2021
Unprompted review
Reply from The Sweetie Co.
Hi Mrs Rice,
Thank you for taking the time to leave such a wonderful review. We're so happy to hear that you like us, and our website, including the value and variety 😊
We hope you have a lovely day, and that we have the pleasure of your custom again!
An early Xmas pressie for my gf
An early Xmas pressie for my gf. She loved it, especially the strawberry planks and cherry wheels! Absolute 5* deserved. Thank you
December 24, 2021
Unprompted review
Reply from The Sweetie Co.
Hi April,
Thank you for taking the time to leave such a fantastic review. We're so incredibly happy that your girlfriend enjoyed her early Christmas present 😊
We hope you have a lovely day, and that we have the pleasure of your custom again!
Excellent value for money with a very…
Excellent value for money with a very speedy delivery time especially around Christmas time. Packaged nicely and sealed. Sweets are delicious.
The only concern I had was not receiving a confirmation email for the order but other than that it is a great company.
December 21, 2021
Unprompted review
Reply from The Sweetie Co.
Hi Matthew,
Thank you so much for taking the time to leave such a lovely review. We're so happy to hear that you enjoyed your sweets including the presentation, the value and turnaround time.
We send so many emails, they do occassionally get stuck in spam filters, but we're always more than happy to resend them. If you'd like us to resend your order confirmation, please do email us on customerservice@thesweetieco.co.uk and our team will be happy to assist.
We hope you have a wonderful day and a very merry Christmas!
Quick and easy to navigate
Quick and easy to navigate, haven't received my order as yet, this review is just for the website, there is a great selection which includes a variety of choice and sweets for peoe with dietary requirements, Vegiteriqn, vegan and gluten free.
December 16, 2021
Unprompted review
Reply from The Sweetie Co.
Hi Sandra,
Thank you for taking the time to leave such a wonderful review. We're so glad to hear that you found the ordering process easy, including the navigation and the variety. We'll pass your fantastic comments onto our web team - We're sure it'll make them very happy 😊
We hope you have a lovely day, and a very Merry Christmas!
love love love!!
super quick shipping!! lovely items & absolutely 10/10 for everything
December 15, 2021
Reply from The Sweetie Co.
Hi Summer,
Thank you for taking the time to leave such a fantastic review. We're so glad to hear that you enjoyed your sweets, including the turnaround time.
We hope you have a lovely day, and a very Merry Christmas!
Thankyou as it was as easy as 1, 2, 3 🙋♀️💙🙋♀️ 1
Thankyou as it was as easy as 1, 2, 3 🙋♀️💙🙋♀️
December 12, 2021
Unprompted review
Reply from The Sweetie Co.
Hi Shirley,
Thank you for taking the time to leave such a lovely review! We're so glad to hear that you found the website process easy 😊
We hope you enjoy your sweets and that you have a wonderful day!
Best sweets ever xx
December 3, 2021
Reply from The Sweetie Co.
Hi Alison,
Thank you for taking the time to leave such a wonderful review! We're so happy to hear that you enjoyed your sweets 😀
We hope you have a lovely day, and that we have the pleasure of your custom again!
Sweets were amazing definitely will be…
Sweets were amazing definitely will be ordering some more soon
December 3, 2021
Reply from The Sweetie Co.
Hi Sharon,
Thank you for taking the time to leave such a lovely review! We're so happy to hear that you enjoyed your sweets 😀
We hope you have a wonderful day, and that we have the pleasure of your custom again!
Great Selection Thank you once again
Great Selection Thank you once again, the order was processed quickly and my various orders all arrived on time.
December 3, 2021
Reply from The Sweetie Co.
Hi Les,
Thank you for taking the time to leave such a fantastic review. We're very happy to hear that you enjoy your sweets, including the variety and the turnaround time.
We hope you have a lovely day, and that we have the pleasure of your custom again!
Really great quality and amazing…
Really great quality and amazing customer service. Will definitely be ordering again.
November 26, 2021
Unprompted review
Reply from The Sweetie Co.
Hi Katie,
Thank you for taking the time to leave such a fantastic review! We're so happy to hear that you've enjoyed your sweeties, including the quality and the customer service we provide.
We hope you have a lovely day, and that we have the pleasure of your custom again!
Highly reccommend
This is the second time I have ordered from here and will again! They are dispatched very quickly and delivered on time, the quality and variety of sweets is brilliant.
One of the items I ordered was out of stock and I had already been refunded before I had even opened the box.
I will be sure to support this small business in the future and have reccommend to friends and family
November 26, 2021
Unprompted review
Reply from The Sweetie Co.
Hi Anna,
Thank you for taking the time to leave such a wonderful review and the recommendations to your family. We're so happy to hear that you've enjoyed both of your orders, including the quality, selection and the turnaround time.
We hope you have a lovely day, and that we have the pleasure of your custom again!
Absolutely incredible
Absolutely incredible! They have such a wide selection of vegan/vegetarian sweets that I struggle to find elsewhere. Will 100% order again 😍
November 4, 2021
Unprompted review
Reply from The Sweetie Co.
Hi Gemma,
Thank you for taking the time to leave such an amazing review! We're so glad to hear that you enjoyed the variety of vegan/veggie sweets 😋
We hope you have a lovely day, and that we have the pleasure of your custom again!
Great pic and mix box
Good selection of sweets to choose from for the pick and mix box. Got sent and delivered within a week of purchasing.
November 1, 2021
Reply from The Sweetie Co.
Hi Alex,
Thank you for taking the time to leave such a lovely review. We're so glad to hear that you enjoyed your sweet box, including the variety and turnaround time.
We hope you have a wonderful day, and that we have the pleasure of your custom again!
Absolutely amazing fast delivery and…
Absolutely amazing fast delivery and got so much more than I expected 🥰 definitely extremely happy thank you so much, then American mystery hamper and a chocolate box are beautiful packed and amazing xxxx
October 26, 2021
Unprompted review
Reply from The Sweetie Co.
Hi Steph,
Thank you for taking the time to leave such an amazing review! We're so glad to hear that you're happy with your American Mystery Hamper and Chocolate Treat Box, including the turnaround time and presentation
We hope you enjoy your sweeties and that you have a wonderful day!
Build A Box
I ordered a 'build a box' as a birthday present and it arrived quickly and looked lovely. This company has the best range of sweets to choose from compared to others I looked at online. The customer service was also great, they quickly fixed a problem I had with entering the wrong billing address and were very friendly! I would definitely recommend :)
October 19, 2021
Unprompted review
Reply from The Sweetie Co.
Hi Sophie,
Thank you for taking the time to leave such a lovely review. We're so happy to hear that you were happy with the Build-A-Box you ordered, including the range, presentation and turnaround time, as well as our customer service 😊
We hope you have a wonderful day, and that we have the pleasure of your custom again!
Fast , fresh and you wont be disappointed
Would definitely recommend i will be placing another order soon . Fast delivery and recieved in perfect condition. Was a bit iffy ordering cans of pop but was very well protected . Thank you .
October 13, 2021
Unprompted review
Reply from The Sweetie Co.
Hi Charlie,
Thank you for taking the time to leave such a fantastic review. We're very happy to hear that you enjoyed your sweet delivery, including the presentation, the packaging and the turnaround time.
We hope you have a lovely day, and that we have the pleasure of your custom again!
Fab fresh sweets and chocolate
Fab fresh sweets and chocolate! Very speedy delivery! Definitely recommend!
October 5, 2021
Reply from The Sweetie Co.
Hi Vicki,
Thank you for taking the time to leave such a lovely review! We're so happy to hear that you enjoyed your sweeties, including how fresh everything is and the turnaround time 😊
We hope you have a wonderful day, and that we have the pleasure of your custom again!
Broken and Missing!!
My items came broken (crisps popped open and chocolate bars broken), as well as having missing items. When I spent £30 on a large chocolate hamper and got half as much as my partner in his hamper, pathetic. Not worth the money unless you want nothing for your money.
October 5, 2021
Unprompted review
Reply from The Sweetie Co.
Hi Cheyna,
Thank you for taking the time to leave a review. We're very sorry to hear about this and we can see that you have also emailed us, so we will assist you further privately.
As a small business, we always hope that people will give us the opportunity to deal with any issues directly before leaving a review, as negative reviews can really damage businesses like ours. We take a lot of pride in our product, and every package leaves us in an ideal state, and regrettably, we can't always avoid damage that happens in transit.
Regarding the Chocolate Hamper, they always follow the same pattern with the same quantities of the different types of chocolates and the same value, although the flavours and brands of chocolate may vary depending on what we have in stock, as it says on the product listing.
We hope to hear back from you soon via email, and that you have a lovely day!
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