The Sweetie Co. Reviews 

260
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My daughter has a Go Henry card and is gaining independence… she made this purchase and told me afterwards! Was concerned she’d shopped at some random online (overly expensive) website. Well, she was... See more

Company replied

Rated 4 out of 5 stars

Got my order relatively quick via Royal Mail, great selection on website..came across it on Google. Packet was slightly smaller than expected but still good size, liked that the sweets were actually... See more

Company replied

Rated 5 out of 5 stars

High quality sweets really friendly team. Great customer service. Ran out of the dairy free chocolate for the baby and replaced it with some other sweets and still refunded the chocolate, bought the k... See more

Company replied

Rated 5 out of 5 stars

Overall a great experience! They have a wide selection of sweets for every taste and you can even put together your own box. I ordered some sweet treats as a gift for relatives in the UK and had som... See more

Company replied

Company details

  1. Candy Store

Written by the company

The Sweetie Co is one of the largest online Pick and Mix sweet shops in the UK. There are over 140 varieties of traditional and retro sweets to choose from, over 100 individual sweet pouches and gift box and hampers for special occasions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

260 reviews

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4.8

All reviews

(260)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this company

Love this company, the only sweet company that do all my favourite sweets.
Thank you.

March 2, 2022
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Sylvia,

Thank you for taking the time to leave such a wonderful review! We're so glad to hear that you enjoyed your sweets, including the selection that we offer 😊

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Absolutely LOVE this shop

Absolutely LOVE this shop! They sell a full variety of amazing bits but the American section is my favourite. Fantastic prices too!

March 2, 2022
Unprompted review
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Reply from The Sweetie Co.

Hi Jenni,

Thank you for taking the time to leave such a lovely review! We're so glad to hear that you enjoyed your sweets, including the variety, the value and our collection of American products 😊

We hope you have a wonderful day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Sweets arrived quicker than expected

Sweets arrived quicker than expected. Packaged well. All tasted amazing!
Would definitely recommend
⭐️⭐️⭐️⭐️⭐️

March 2, 2022
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Reply from The Sweetie Co.

Hi Julia,

Thank you for taking the time to leave such a fantastic review! We're so glad to hear that you enjoyed your sweets, including the presentation, taste and turnaround time 😊

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Loved the sweets well packed and a…

Loved the sweets well packed and a decent amount in each pack well worth the money and will definitely order again ordered them for work Collegues to enjoy also loved how u could write messages on each packets and different messages which was lovely as could personilize them many thanks

March 1, 2022
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Reply from The Sweetie Co.

Hi Mandz,

Thank you for taking the time to leave such a lovely review! We're so glad to hear that you and your colleagues enjoyed our sweets, including the value, personalisation and the presentation 😊

We hope you have a wonderful day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Had a movie night box sent to me from a…

Had a movie night box sent to me from a friend as a gift and all I can say is wow. I was not expecting a bag of sweets so big my kids and husband will definitely enjoy them. The order arrived the next day very securely packed and presented lovely. I will definitely be ordering my self. Thank you x

February 25, 2022
Unprompted review
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Reply from The Sweetie Co.

Hi Clare,

Thank you for taking the time to leave such a lovely review! We're so glad to hear that you enjoyed your movie night box, including the quantity of sweets and the presentation 😊

We hope you have a wonderful day, and that we have the pleasure of your custom in future!

Rated 5 out of 5 stars

Above and beyond

The team went above and beyond to ensure my boyfriend received his custom sweets box for Valentine's Day! Customer service was excellent. The sweets were fresh and did not last long. :) I would definitely recommend The Sweetie Co.

February 19, 2022
Unprompted review
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Reply from The Sweetie Co.

Hi Genevieve,

Thank you so much for taking the time to leave such a wonderful review! We're so glad to hear that your boyfriend enjoyed his Valentine's sweet box and that you're pleased with our customer service and the quality of our sweets 😊

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Overall good experience

Overall good experience, very happy with products chosen. Cant wait for them to arrive for my daughter's birthday. (21st)
My Daughter was blown away with her sweets, and the added Gift note wishing her happy 21st birthday. Thank you so much and was brilliant service and arrived quickly. Will definitely order again :-) xx

February 16, 2022
Unprompted review
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Reply from The Sweetie Co.

Good afternoon!

Thank you for taking the time to leave such a lovely review. We're very happy to hear that you enjoyed the ordering experience and that you're happy with the product selection 😊

We hope your daughter enjoys the sweets, that she has a wonderful 21st birthday and that you have a fantastic day!

Rated 5 out of 5 stars

Another good selection

Another good selection. Love these gluten free sweets.

February 13, 2022
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Reply from The Sweetie Co.

Hi Pippa,

Thank you for taking the time to leave such a fantastic review. We're so glad to hear that you enjoyed your glutenless sweets, including the variety 😊

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Great choice and quick delivery.

Great choice of sweets delivered in great time and kept up to date with delivery times. Thankyou.

February 13, 2022
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Reply from The Sweetie Co.

Hi Diane,

Thank you for taking the time to leave such a wonderful review! We're so happy to hear that you enjoyed your sweets, including the variety, and turnaround times 😊

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 4 out of 5 stars

My daughter loved the sweets for her…

My daughter loved the sweets for her birthday
Good price to

February 13, 2022
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Reply from The Sweetie Co.

Hi Tracey,

Thank you for your kind review. We're very glad to hear that your daughter enjoyed her birthday sweets, and that you liked the value 😊

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Fantastic!

I ordered from here for myself a few months back. The box was full to the brim, packaged beautifully and all sweets were fresh & tasty. I have just ordered a 1.5kg Valentine's box for my hubby!
Worth every penny for a now & again treat!

February 5, 2022
Unprompted review
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Reply from The Sweetie Co.

Hi Donna,

Thank you for taking the time to leave such a lovely review. We're so happy to hear that you enjoyed your last box, including the quantity, quality & presentation 😊

We hope your husband enjoys his Valentine's box and that you have a wonderful day!

Rated 5 out of 5 stars

Fantastic...second order placed

February 2, 2022
Unprompted review
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Reply from The Sweetie Co.

Hi Sheila,

Thank you for taking the time to leave such a lovely review! We're so happy to hear that you enjoyed your sweets so much that you've ordered again 😊

We hope you enjoy your sweets, and that you have a wonderful day!

Rated 5 out of 5 stars

Fantastic selection

Fantastic selection, top quality produce and really quick delivery! Will be ordering again soon.

February 1, 2022
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Reply from The Sweetie Co.

Hi Joanne,

Thank you for taking the time to leave such a fantastic review. We're so glad to hear that you enjoyed your sweets, including the variety, quality and turnaround time 😊

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Excellent small independent company

Excellent small independent company. Excellent choice of products and easy to use, on time service. Highly recommended

February 1, 2022
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Reply from The Sweetie Co.

Hi Mr R,

Thank you for taking the time to leave such a wonderful review. We're so glad to hear that you enjoyed using our services, including the variety, ease and punctuality.

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Used this company before

Used this company before. Very happy with sweets, packaging and customer services. Always happy to support family businesses.

January 29, 2022
Unprompted review
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Reply from The Sweetie Co.

Hi Jackie,

Thank you so much for taking the time to leave such a fantastic review. We're so happy to hear that you enjoyed your sweets, including the presentation and service 😊

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Good selection of sweets and at a good…

Good selection of sweets and at a good price. Delivery was good.

January 27, 2022
Unprompted review
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Reply from The Sweetie Co.

Hi Alison,

Thank you for taking the time to leave such a lovely review. We're so glad to hear that you enjoyed your sweets, including the variety, value and delivery 😊

We hope you have a wonderful day, and that we have the pleasure of your custom again soon!

Rated 5 out of 5 stars

Great experience and amazing customer service!

Overall a great experience! They have a wide selection of sweets for every taste and you can even put together your own box.
I ordered some sweet treats as a gift for relatives in the UK and had some problems with my order (choosing a billing address outside UK and adding a note), so I contacted the customer service. They were super nice and friendly and solved the problem immediately, waived the gift note fee and the parcel arrived in time.
Thanks again, especially to Emma from customer service :)

January 26, 2022
Unprompted review
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Reply from The Sweetie Co.

Hi Tina,

Thank you for taking the time to leave such a wonderful review! We're so happy to hear that our team was able to help you and that you enjoyed the experience. We'll pass your lovely words onto Emma and the rest of the team - We're sure it'll make their day 😊

We hope your relatives enjoy their sweets, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Fantastic deals

Great company and Fantastic deals!!
Love to order from here.
Thanks @sweetiecouk

January 21, 2022
Unprompted review
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Reply from The Sweetie Co.

Hi Kimmi,

Thank you for taking the time to leave such a fantastic review! We're so happy to hear that you enjoy ordering from us, including our special offers 😊

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Great offers with a great range of…

Great offers with a great range of sweets.

January 19, 2022
Unprompted review
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Reply from The Sweetie Co.

Hi Tammy,

Thank you for taking the time to leave such a wonderful review. We're so happy to hear that you enjoy our offers and variety 😊

We hope you enjoy your sweets, and that you have a lovely day!

Rated 5 out of 5 stars

so easy to navigate, better than the rest

I have been on various candy sites and this was by far the most user friendly, best priced and most reasonable postage price. So easy to make a custom mix up and no loading difficulties. Looking forward to our candy.

January 17, 2022
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi,

Thank you for taking the time to leave such a wonderful review. We're so happy to hear that you enjoy our website, including the user experience, value and shipping price.

We hope you enjoy your sweets and that you have a lovely day!

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