The Sweetie Co. Reviews 

260
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

My daughter has a Go Henry card and is gaining independence… she made this purchase and told me afterwards! Was concerned she’d shopped at some random online (overly expensive) website. Well, she was... See more

Company replied

Rated 4 out of 5 stars

Got my order relatively quick via Royal Mail, great selection on website..came across it on Google. Packet was slightly smaller than expected but still good size, liked that the sweets were actually... See more

Company replied

Rated 5 out of 5 stars

High quality sweets really friendly team. Great customer service. Ran out of the dairy free chocolate for the baby and replaced it with some other sweets and still refunded the chocolate, bought the k... See more

Company replied

Rated 5 out of 5 stars

Overall a great experience! They have a wide selection of sweets for every taste and you can even put together your own box. I ordered some sweet treats as a gift for relatives in the UK and had som... See more

Company replied

Company details

  1. Candy Store

Written by the company

The Sweetie Co is one of the largest online Pick and Mix sweet shops in the UK. There are over 140 varieties of traditional and retro sweets to choose from, over 100 individual sweet pouches and gift box and hampers for special occasions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

260 reviews

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No recent history of asking for reviews

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4.8

All reviews

(260)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service and choice in sweets

Fantastic service and choice in sweets, will definitely be ordering again

April 12, 2022
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Lesley,

Thank you so much for taking the time to leave such a lovely review! We're so happy to hear that you enjoyed your sweetie order, including the variety and service ☺

We hope you have a wonderful day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Sweetie heaven

I ordered 20 sweet cones for my daughters birthday party-bags. Great communication from the Sweetie Co and swift delivery. Great choice of sweets in the cones. Have placed 2 more orders since, as I like the variety of sweets on offer. I would definitely recommend and use again

April 11, 2022
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Jo,

Thank you for taking the time to leave such a wonderful review! We're so glad to hear that your daughter and her friends enjoyed their sweets, and that we've had the pleasure of your custom since 😊

We hope you have a lovely day!

Rated 5 out of 5 stars

Excellent

Got home from work and started eating them, can’t get enough of them.

April 6, 2022
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Good afternoon,

Thank you for taking the time to leave such a lovely review. We're so glad to hear that you are enjoying your sweets - We like them too 😊

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Great Company

Wonderful customer service and delightful candy. Wonderful mix of treats you can pick from and mystery boxes as well.

April 1, 2022
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Kimberly,

Thank you for taking the time to leave such a wonderful review! We're so glad to hear that you enjoyed your sweets, including the service and variety 😊

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

A-MAZE-ING

A-MAZE-ING! Genuinely so happy with my sweets, they are amazing quality and came so nicely packaged! There aren't many left so may have to buy some more! Also amazing service as I was a silly and didn't check my junk for their emails! They were so kind and prompt in responding. So much love for this company

April 1, 2022
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Reply from The Sweetie Co.

Hi,

Thank you for taking the time to leave such a lovely review! We're so glad to hear that you enjoyed your sweets, including the quality, presentation and service 😊

We hope you have a wonderful day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Amazing Sweet choice

Amazing Sweet choice. Arrived quickly and will certainly order again .

April 1, 2022
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Lisa,

Thank you for taking the time to leave such a fantastic review! We're so glad to hear that you enjoyed your sweets, including the variety and turnaround time 😊

We hope you have a wonderful day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Great service and lovely selection

Great service and lovely selection. Great quality!

April 1, 2022
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Sian,

Thank you for taking the time to leave such a lovely review! We're so glad to hear that you enjoyed your sweets, including the selection, quality and service 😊

We hope you have a wonderful day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Easy site to use.

Easy site to use.
Fast delivery and minus a couple of chocolates melted all the rest were fine.
Worth the money

March 30, 2022
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Annmarie,

Thank you for taking the time to leave such a lovely review. We're sorry to hear about the melted chocolates - Such a shame with the first sunny weather of the year!

We're so glad to hear that you enjoyed your sweets, including the ease of use, the turnaround times and the value 😊

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Our order arrived in good time

Our order arrived in good time. We have enjoyed the products we have tried and the price was much better than other companies we have looked at.

March 29, 2022
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Reply from The Sweetie Co.

Hi Sarah,

Thank you for taking the time to leave such a fantastic review. We're so glad to hear that you enjoyed our sweets, including the turnaround time, and the value 😊

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

A great choice of sweets

A great choice of sweets , quick delivery and well packed

March 29, 2022
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Violet-Anne,

Thank you for taking the time to leave such a wonderful review. We're so glad to hear that you enjoy our sweets, including the variety, presentation and turnaround time 😊

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Loved our stuff quick shipping even to…

Loved our stuff quick shipping even to the USA and great quality

March 17, 2022
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Allyson,

Thank you for taking the time to leave such a lovely review! We're so glad to hear that you enjoyed your sweets, including the quality and the fact that we now ship to the US 😊

We hope you have a fantastic day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Chris,

Thank you for taking the time to leave such a wonderful review. We're so glad to hear that you enjoy our sweets and you're very welcome 😊

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Absolutely fantastic sweets taste…

Absolutely fantastic sweets taste amazing! Even the packaging was perfect easy to open! Some were gifts and they loved it too! My now go to for gifts or if I want any kind of sweet/chocolate

March 14, 2022
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Emma,

Thank you for taking the time to leave such a lovely review. We're so glad to hear that you enjoy our sweets, including the quality and presentation 😊

We hope you have a wonderful day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Great selection of pick and mix

Great selection of pick and mix! Quick delivery. Well packaged too, would definitely buy again !

March 13, 2022
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Joanne,

Thank you for taking the time to leave such a fantastic review. We're so glad to hear that you enjoyed your sweets, including the variety, turnaround time and presentation 😊

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Fantastic!

Fantastic!
Large selection of great products, quick delivery and good customer service.
Would happily order again.

March 11, 2022
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Rosalind,

Thank you for taking the time to leave such a wonderful review. We're so glad to hear that you enjoyed your sweets, including the variety, turnaround time and our customer service 😊

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Couldn't ask for better!

Got my nostalgic marbles chocolate bars at a great price and delivered extremely quickly! Much quicker than anticipated. Will be using again and recommending.

March 3, 2022
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Miss Wade,

Thank you for taking the time to leave such a fantastic review! We're so glad to hear that you enjoyed your marble bars, including the value and turnaround time 😊

We hope you have a lovely weekend, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Brilliant

Brilliant , I ordered a few boxes of sweets for birthdays and they arrived quicker than expected .
Quality is always great too .

March 3, 2022
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Sally,

Thank you for taking the time to leave such a wonderful review! We're so glad to hear that you and the recipients enjoyed the birthday sweet boxes, including the quality and turnaround time 😊

We hope you have a lovely weekend, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Amazing products and selection with…

Amazing products and selection with excellent customer service

March 3, 2022
Unprompted review
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Diane,

Thank you for taking the time to leave such a lovely review! We're so glad to hear that we were able to assist you and that you enjoyed our order, including the variety, quality and customer service 😊

We hope you have a wonderful weekend, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars

Easy Experience, Lots Of Variety

Easy Experience. Lots Of Variety. My Son Opened It Yesterday And Was Amazed.... So Much Choice & Very Tasty :) Would Definitely Order Again. Thank You :)

March 3, 2022
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Miss Marshall,

Thank you for taking the time to leave such a lovely review! We're so glad to hear that you're happy with our service, including the websites user experience, the variety and the fact your son enjoyed our sweets 😊

We hope you have a lovely day, and that we have the pleasure of your custom again!

Rated 5 out of 5 stars
The Sweetie Co. logo

Reply from The Sweetie Co.

Hi Sylvia,

Thank you for taking the time to leave such a fantastic review! We're so glad to hear that you enjoyed your sweets, including the quality and value 😊

We hope you have a lovely day, and that we have the pleasure of your custom again!

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