I've been buying various kinds of tea from The Tea Makers of London for many years, and it's always been high quality, providing lots of interesting options. I've not had to engage with their customer... See more
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The Tea Makers of London is an independent London tea company crafting single origin premium loose-leaf tea and teabags, guided by our Sri-Lankan (Ceylon) heritage and years of tea expertise.
From award-winning matcha green tea and best-selling English Breakfast tea to fragrant Supreme Earl Grey, umami Japanese green teas and authentic Taiwanese oolongs, there's a tea for every taste. Each one is chosen for its character, freshness and provenance.
As London tea makers, we source directly from smaller-scale farmers and plantations, share brewing knowledge with our customers and source new teas you won't find anywhere else.
Our teas deliver a truly luxurious and authentic experience with every sip. Discover why tea lovers choose The Tea Makers of London.
United Kingdom
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Great range of quality teas.
The tarry lapsang souchong is one of the best available. Recommended.

Reply from The Tea Makers of London

Reply from The Tea Makers of London
Very quick turn around from order to delivery and my items are exactly as described. Happy tea drinker! 🫖

Reply from The Tea Makers of London

Reply from The Tea Makers of London
I always get my Darjeeling from The Tea Makers of London and this time it arrived the following day (just standard delivery). The quality of the tea is excellent.

Reply from The Tea Makers of London

Reply from The Tea Makers of London
Prompt delivery subscription for the best Teas in the UK. Great service!

Reply from The Tea Makers of London
For many years I have used tea bags in a mug, but have become disapointed with the quality. I purchased loose tea (English Breakfast) from the Team Makers of London as a trial. The order was delivered within a few days. Having tried the usual infusers in a mug, I purchased an insulated tea pot. I was pleasantly surprised at the change. Not so strong as some I have tasted, but a very good flavor. Will be ordering more soon.

Reply from The Tea Makers of London
A splendid company, all their teas are very reasonably priced.
I recommend!

Reply from The Tea Makers of London
Swift delivery and the best Madagascar Chai ever. Thank you.

Reply from The Tea Makers of London
So glad I was recommended this company. Amazing specialist tea’s, I particularly like the Rosebud tea. Easy to order website, quick delivery. I haven’t needed to contact customer service yet

Reply from The Tea Makers of London
My Earl Grey package (125 g. tin/tea caddy) arrived promptly and the leaves were highly aromatic. After being steeped, the tea tasted so fresh and fragrant.
Absolutely terrific!

Reply from The Tea Makers of London

Reply from The Tea Makers of London
Very prompt with delivery and the teas I had were delicious, especially the English breakfast one

Reply from The Tea Makers of London

Reply from The Tea Makers of London
Very quick service. Tea was delivered one day late, due to courier error. But The Tea makers resolved the issue. Would buy from them again.

Reply from The Tea Makers of London
Such high-quality products, particularly the green teas which I have enjoyed in the last two weeks. Very prompt service and user friendly website. T2 used to be my favourite supplier before Brexit but now I shall order From Tea Makers.

Reply from The Tea Makers of London
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