I've been buying various kinds of tea from The Tea Makers of London for many years, and it's always been high quality, providing lots of interesting options. I've not had to engage with their customer... See more
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Review summary
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Fabulous tea, impeccable service, easy to order...who could ask for more? Truly, some of the finest teas I've ever tasted. I was introduced to their teas at the Montague on the Park hotel in London. T... See more
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Bought an amazing present for my brother who has found a new love for tea, well now he can sample lots of different ones that are so pretty as well. Delivery was amazing I got sent straight to his h... See more
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Tea Mary Grey. The Tea Makers of London I bought this tea previously for my mum who lives abroad, and it quickly became her favourite. She specifically requested that I order it again, which says... See more
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Company details
About The Tea Makers of London
Written by the company
The Tea Makers of London is an independent London tea company crafting single origin premium loose-leaf tea and teabags, guided by our Sri-Lankan (Ceylon) heritage and years of tea expertise.
From award-winning matcha green tea and best-selling English Breakfast tea to fragrant Supreme Earl Grey, umami Japanese green teas and authentic Taiwanese oolongs, there's a tea for every taste. Each one is chosen for its character, freshness and provenance.
As London tea makers, we source directly from smaller-scale farmers and plantations, share brewing knowledge with our customers and source new teas you won't find anywhere else.
Our teas deliver a truly luxurious and authentic experience with every sip. Discover why tea lovers choose The Tea Makers of London.
Contact info
United Kingdom
- theteamakers.co.uk
4.8
Excellent
502 reviews
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Replied to 100% of negative reviews
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Good tea, and good service
I've been buying various kinds of tea from The Tea Makers of London for many years, and it's always been high quality, providing lots of interesting options. I've not had to engage with their customer service beyond purchasing, though. I'm also not the biggest fan of their site's chat bot, but those seem standard these days, and it's easy enough to dismiss.
June 3, 2026
Reply from The Tea Makers of London
Hello,
Thank you so much for being a loyal customer over the years! We are thrilled to hear that you enjoy our wide selection and that our teas consistently meet your high standards for quality.
We appreciate your honest feedback regarding our website's chatbot. We are always looking for ways to improve the online shopping experience, and your input helps us better understand our customers' preferences.
Thank you again for your continued support, and we look forward to sharing many more exceptional cups of tea with you in the future!
Many Thanks,
The Tea Makers of London
The tea i bought from the tea makers of…
The tea i bought from the tea makers of london was absolutely 1st class.
Their special ceylon tea especially is fantastic
June 4, 2026
Reply from The Tea Makers of London
Hello, Per Madsen
Thank you so much for the wonderful review!
We are absolutely thrilled to hear that you found your experience with us to be first-class, and we are especially delighted that you enjoyed our Luxurious Pekoe Ceylon Tea.
Our Luxurious Pekoe is truly a labour of love. We source these high-quality, single origin leaves from the historic Maskeliya region in Sri Lanka, where they are crafted using authentic, 150 year old orthodox traditions. It is fantastic to know that its signature malty sweetness, comforting caramel aroma, and smooth finish hit the mark for you.
Whether it's serving as your morning jumpstart or relaxing afternoon pick me up, we are honoured to be a part of your daily tea ritual. Thank you for choosing us, and we look forward to sharing many more exceptional brews with you in the future!
Many Thanks,
The Tea Makers of London
Recieved my first order last week
Recieved my first order today, order arrived in good time and packaged well.
I ordered the 2017 ripe pu-erh cake. Well bodied with lots of deep flavours. My method of brewing is gongfu using larger sharing pots so around 200ml per steep. 8g-10g with short steeps developed well. Lost its luster after the 9th pour. The tarry lapsang is without doubt the smokiest lapsang i have ever encountered which is perfect as I like pure smokey teas as well as blending my own caravans. My finial tea in this order was the white peony dry smell is great. Full large leaves vibrant in colour with the right amount of oxidation. Good mix of silver buds within. I have yet to drink it but looks like its going to be a winner.
Will order again!!!
June 4, 2026
Reply from The Tea Makers of London
Hello, Harry
Thank you so much for taking the time to share such a detailed review. We are absolutely thrilled that your first order arrived quickly and safely. It is always a pleasure to connect with fellow tea enthusiasts who appreciate traditional brewing.
We are glad you enjoyed the deep, full-bodied flavours of the 2017 Ripened Pu-Erh Cake. Your Gongfu brewing method sounds perfect for drawing out the complex, earthy characteristics and smooth mouthfeel of this Yunnan vintage, and getting nine excellent pours is a true testament to its quality.
It is also great to hear that the Tarry Lapsang Souchong met your high standards. We intentionally use the traditional method of smoking the leaves over horsetail pine to amplify that bold character, and we are delighted it works so well for your personal enjoyment and custom blends.
Additionally, you have an excellent eye when it comes to the White Peony. The large leaves and abundant silver buds highlight this supreme-grade, early spring harvest from Fujian. Because its minimally processed, it retains a beautiful freshness, and we hope you love its light floral notes and honeyed pear sweetness when you steep it.
Thank you again for choosing us for your tea journey. We look forward to welcoming you back for your next order!
Many Thanks,
The Tea Makers of London
Prompt and courteous attention
June 1, 2026
Reply from The Tea Makers of London
Hello, Silvia
Thank you so much for the kind review!
We are delighted to hear that you experienced prompt and courteous attention from our team. Our Fill Your Own Teabags are indeed designed to make enjoying your custom loose-leaf blends as seamless and convenient as possible, whether you are at home or on the go.
Your support means a great deal to us, and we look forward to serving you again soon. Happy brewing!
Many Thanks,
The Tea Makers of London
Green Tea
Everything was great. tea selection, product quality, service, transportation, timing. Now I just have to taste these good teas.
June 3, 2026
Reply from The Tea Makers of London
Hello, Vittorio
Thank you so much for the wonderful review!
We are thrilled to hear that everything from our tea selection and product quality to our service, transportation, and timing met your expectations. Providing a seamless experience is always our top priority.
We hope you thoroughly enjoy tasting your new teas. Please let us know which ones end up being your favourites, and we look forward to serving you again soon.
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, Mrs Brayne
Thank you so much for the fabulous review! We are thrilled to hear that your order arrived quickly and that you enjoyed the packaging.
Our Japanese Sencha is a truly special green tea, harvested during the prized spring flush in Japan's historic Ise Bay district. We take great pride in ensuring that this Great Taste Award Winning tea arrives in perfect condition for you to enjoy.
Whether you are brewing it hot for a relaxing moment or preparing it cold for a refreshing lift, we hope it continues to be a favourite part of your day. Thank you for choosing us, and we look forward to serving you again soon!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello,
Thank you so much for the wonderful review! We are thrilled to hear that you are enjoying our Peppermint Leaves tea and that is arrived promptly. We take great pride in sourcing the highest quality, intensely-menthol summer harvest to ensure that every cup delivers that cool, vibrant, and refreshing flavour you experienced.
Whether you are enjoying it as a soothing digestif or an afternoon infusion, we are delighted to be a part of your tea routine. Thank you for choosing us, and we look forward to serving you again soon!
Many Thanks,
The Tea Makers of London
Leaf tea
I was recommended the Japanese matcha and I have the peppermint both of which are very good
June 1, 2026
Reply from The Tea Makers of London
Hello, Daveena
Thank you so much for the wonderful review! We are thrilled to hear that you are enjoying both our Japanese Sencha and our Peppermint Leaves.
We always love hearing when recommendations hit the mark, and we truly appreciate you taking the time to share your feedback. Happy brewing, and we look forward to serving you again soon!
Many Thanks,
The Tea Makers of London
Delivery was on time and package…
Delivery was on time and package arrived in good condition. Really enjoying the tea, and I intend to buy again ftom this company. Thank you.
June 1, 2026
Reply from The Tea Makers of London
Hello, Pamela
Thank you for taking the time to share your feedback. We are pleased to hear that your order arrived promptly and in good condition. It is great to know that you are enjoying the tea, and we look forward to serving you again in the future.
Many Thanks,
The Tea Makers of London
I loved my purchases
I loved my purchases. They were delivered promptly. So I'm more than happy. I will certainly buy again.
June 1, 2026
Reply from The Tea Makers of London
Hello, Christine
Thank you so much for your wonderful review! We are delighted to hear that you are happy with your purchases and that they arrived promptly.
Providing excellent service is always our priority, and it is great to know we met your expectations. We truly appreciate your support and look forward to welcoming you back as a customer in the future.
Many Thanks,
The Tea Makers of London
You can buy with confidence it will…
You can buy with confidence it will be packaged securely, and the Tea tastes good
June 1, 2026
Reply from The Tea Makers of London
Hello, Michael
Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that you enjoyed the taste of our tea and that your order arrived safely and securely.
Providing high-quality products and ensuring they reach you in a perfect condition is always our top priority. We truly appreciate your confidence in us and look forward to serving you again soon.
Many Thanks,
The Tea Makers of London
Delivered on time fab tasting tea
June 1, 2026
Reply from The Tea Makers of London
Hello, Julie
Thank you so much for the wonderful review! We are absolutely thrilled to hear that your Supreme Earl Grey arrived right on time and that you are loving the 'fab' taste. It's one of our favourites, and we're so glad that it's bringing a little joy to your tea time. Happy brewing!
Many Thanks,
The Tea Makers of London
Superb teas
Superb teas, fast dispatch, great customer service and fair pricing. :) Will be back soon!
June 4, 2026
Unprompted review
Reply from The Tea Makers of London
Hello, Stephen
Thank you so much for your kind words!
We are thrilled to hear that you enjoyed our teas and had a great experience with our shipping and customer service.
We look forward to welcoming you back soon!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello, J Friday
Thank you so much for the wonderful review!
We are absolutely delighted to hear how happy you are with our Japanese Sencha, and that it continues to hit the mark for you. There is nothing better than knowing a tea as special as this one is delivering that consistently brilliant, smooth experience you look forward to.
Thank you for your continued support, and happy brewing!
Many Thanks,
The Tea Makers of London
So good
This tea is so good that I will never be going back to normal tea bags ever again, taste is so much crisper just brilliant really, I have it delivered every month now. Tried some of the more exotic tea as well, which was really nice also. Delivery & service is perfect
January 2, 2026
Reply from The Tea Makers of London
Hello, Lee
Thank you so much for the fantastic review! We are absolutely thrilled to hear how much you have been enjoying our English Breakfast tea.
It is wonderful to know that you are enjoying our monthly subscription service and that you have had a chance to explore some of our more exotic blends as well. We pride ourselves on delivering both exceptional quality and perfect service, so your feedback means the world to our team.
Thanks for being a valued part of our tea community, and happy brewing on your next monthly order!
Many Thanks,
The Tea Makers of London
Reply from The Tea Makers of London
Hello,
Thank you so much for your lovely review! We are delighted to hear that you enjoyed our quality teas and found our service to be reliable. Your support means a lot to us, and we look forward to serving you again soon!
Many Thanks,
The Tea Makers of London
Great product
Great product. My favourite tea by far. Fast delivery and perfect tracking informations.
May 28, 2026
Reply from The Tea Makers of London
Hello, Andrea
Thank you for your kind words! We are absolutely thrilled to hear that our Supreme Earl Grey is your ultimate favourite tea. We take great pride in making sure your orders arrive quick and seamlessly, so it's wonderful to know the tracking and delivery hit the mark too.
Happy Brewing!
Many Thanks,
The Tea Makers of London
the best earl grey ever
London Tea Makers make the best tasting earl grey tea I ever had. I tried it once in London and got hooked. I have it shipped to me to the US now.
May 28, 2026
Reply from The Tea Makers of London
Hello, Sabina
Thank you so much for the incredible review! We are absolutely thrilled to hear that our Supreme Earl Grey is the best you've ever had. Knowing that you fell in love with it during your time in London and now have it shipped to the US truly warms our hearts.
We take great pride in sourcing our Ceylon leaves from Sri Lanka and blending them with that perfect touch of bergamot and blue cornflowers, so it's wonderful to know the dedication pays off across the globe. Thanks for being such a loyal customer, happy brewing!
Many Thanks,
The Tea Makers of London
My first delivery was a huge hit!
Was really impressed with quick delivery. Gift pack beautifully packaged. Have brewed only the London breakfast tea, the notes lingering on my Tate buds for hours after. Thank you for a delicious brew, am looking forward to tasting the rest. Will definitely be ordering again.
May 26, 2026
Reply from The Tea Makers of London
Hello, Vaishnavi
Thank you so much for taking the time to share your delightful experience with us! We are absolutely thrilled to hear that your first order was such a huge success.
It is fantastic to know that our quick delivery and beautiful gift packaging hit the mark. We are especially delighted that you enjoyed our Golden London Breakfast tea so much, it is truly wonderful to hear that those rich and rounded flavours stayed with you.
We cannot wait for you to explore the rest of your selection, and we look forward to preparing your next order. Thank you again for your kind words and welcome to the family!
Many Thanks,
The Tea Makers of London
Beautiful authentic Japanese Matcha…
Beautiful authentic Japanese Matcha Set.
Adds genuine touch for my daily matcha ritual. Professional service and very fast delivery. Thoroughly recommend to everyone who is serious about Japanese culture
May 28, 2026
Reply from The Tea Makers of London
Hello, Kyaw
Thank you so much for your wonderful review! We are absolutely thrilled to hear that our Complete Matcha Gift Set has brought an authentic touch to your daily ritual.
We take great pride in sourcing our handcrafted ceramic bowls directly from Japan, so it is incredibly rewarding to know that the quality and tradition resonate with someone so passionate about Japanese culture. We are also glad that our team's fast delivery and professional service met your expectations.
Thank you for you recommendation, and we wish you many more peaceful and delicious Matcha moments!
Many Thanks,
The Tea Makers of London
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