The Tech Club Reviews 

285
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

DO NOT PURCHASE FROM THIS COMPANY ‼️Returned item via recorded delivery ,sent numerous emails with no response and no refund. Tech club your customer service is a joke!!!!!!!

Rated 5 out of 5 stars

Mega lads behind this company, ordered yday, received today, all sweet & sound as expected upon delivery - happy enough to open an exchange for me which has been sent back today and they’ll be sendi... See more

Company replied

Rated 1 out of 5 stars

Do not order of here it’s a scam , Absolutely awful customer service. Placed an order Friday 18th April at 17:36 of £204.98 they’ve emailed me back about 3 times saying they’re waiting for stock and i... See more

Rated 5 out of 5 stars

Ordered twice from Tech Club and had a good experience both times. Good variety and sizing at good price compared to other retailers I considered. Received a discount code for the last order which... See more

Company replied

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2.7

Poor

TrustScore 2.5 out of 5

285 reviews

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No recent history of asking for reviews

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2.7

All reviews

(285)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Top Company

If I need activewear then The Tech Club is my go too! Customer service is on point and the prices a great.

Recommend to anyone looking for activewear bits.

January 3, 2025
Unprompted review
Rated 1 out of 5 stars

I Placed an order and returned the…

I Placed an order and returned the order and never received my refund of 89.99. Whilst waiting for my refund, I placed another order, paid for next-day delivery on the 18th of December, and had nothing, not even an email. I have emailed over 10 times and had no reply.
So my son never got his Xmas present, and I'm nearly £200.00 out of pocket. Do not order. from this site.

December 18, 2024
Unprompted review
Rated 1 out of 5 stars

Made an order on 7/11

Made an order on 7/11 . Still waiting for refund. Customer service absolutely appalling, unsympathetic. My son was a Christmas present down which I ordered and paid for a whole month before. Definitely would NOT order from this company!!!

December 27, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered 12th December paid £144.99 plus…

Ordered 12th December paid £144.99 plus £5.99 delivery . Chased on 18th and they told me it would defiantly be delivered no later than Monday 23rd and nothing. Emailed Monday and no response, emailed Tuesday no response. The tracksuit was for my sons birthday and didn’t come/ the company has my money and hasn’t sent my item. Absolute joke and will definitely never order again. Will have to seek advise from my bank if no response by tomorrow to see how I can get my Monday back .

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. Ordered on the 13th December. Paid £4.99 for standard tracked delivery (states 2-3 days!) on receipt confirmation email it states you will receive another email confirmation when dispatched. It’s now the 22nd December and nothing.
I sent an email enquiry on 18th December and received one back on Thursday stating they’ll look into it and get back to me. And although I have since emailed chasing this, they haven’t responded. After I’ve posted this review I’m going to contact my bank. None receipt of goods! Terrible company. I’ll be telling everyone I can!

December 13, 2024
Unprompted review
Rated 4 out of 5 stars

Just want to say even although I…

Just want to say even although I returned my items (2 junior tracksuits) the tech club have been amazing with me! I recieved my items 6 days after ordering as I ordered on a Friday. I sent them back the next day and my refund is already pending in my account. Every email I have sent has been answered basically within minutes each time. Although the tracksuits weren’t what I expected the service has been amazing!

December 19, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

I made my order on the 19th of November, no update on delivery. I emailed asking when my order would be delivered for them to reply and say it has been lost in transit, I then asked for a refund for my £149 and still no response. How can a company take money off you and not deliver your items or let you know what’s happening with them. I am truly upset as this was meant to be a Christmas present. Shocking customer service!

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

This isn't actually a review I have…

This isn't actually a review I have ordered before and had no issues at all. I am looking for the quickest way to speak to someone to find out if my order will arrive for Christmas the only way to contact seems to be an email with a 3 day wait for a reply. Just looking for a quick response in case I have to re order from somewhere else. #50667 is the order number

December 19, 2024
Unprompted review
Rated 1 out of 5 stars

Oder 9th dec Xmas present for my son…

Oder 9th dec Xmas present for my son not received it as of yet emailed number times all got back was….. I take look I got this for you.
That was it very poor communication just like to no if going get it or not or like money back go buy else where
Oder #49995

December 9, 2024
Unprompted review
The Tech Club logo

Reply from The Tech Club

Hi Teresa,

As you know, the original order was lost in transit and both sets were delivered in time for Xmas.

OE096817646GB
AT150810180GB

Rated 1 out of 5 stars

DO NOT WASTE YOUR TIME OR MONEY!

DO NOT WASTE YOUR TIME OR MONEY!
ordered on the 3rd December. Still wasn’t here on the 16th. Says 2/3 days delivery. Had to chase my order. Absolutely SHOCKING customer services, never any reply! When I did finally get a reply, they told me my order had been lost in transit and not processed on the system properly! Now chasing AGAIN to get my £150 back!
*Absolutely no point in The Tech Club replying to this with a crappy customer support Email! I’ve done that. YOU DONT RESPOND!!!!!
Order #49499

December 14, 2024
Unprompted review
The Tech Club logo

Reply from The Tech Club

Hi Emma,

As requested your order was cancelled.

Rated 2 out of 5 stars

Ordered a tracksuit on the 1/12/2024…

Ordered a tracksuit on the 1/12/2024 and have yet to receive this item(17/12/24) I have emailed three times now in total chasing the item and have only received one reply stating it would be shipped and I would receive it on the 13th which i didn’t, have continued to email with no response. Should’ve read these reviews before ordering🙄

December 1, 2024
Unprompted review
Rated 2 out of 5 stars

Disappointed ordered 3 days ago and…

Disappointed ordered 3 days ago and said my item is preparing shipment. Still had no ETA when parcel will arrive.

Update: my order arrived 5 days after I ordered was here in perfect conditions. But will definitely not be ordering from here again

Order number #50409

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Nice quality clothes

Made an order and royal mail messed up but tech club have refunded delivery costs. Tracksuit arrived today and is good quality and fits nice very happy with it

December 14, 2024
Unprompted review
Rated 1 out of 5 stars

Made an order on 17 days ago I have…

Made an order on 17 days ago I have been emailing customer service and had no reply or any updates on were my order is customer service is a joke all I have asked for is an email on when my order is being dispatched and I have had no reply Order No. #48459.

November 25, 2024
Unprompted review
Rated 1 out of 5 stars

Place is a joke

Place is a joke. How's use are still in business I will never know!!. Sent out completely wrong order and Their customer service doesn't exist. No way of evening contacting an actual person. Alright for taking people's money but cant sort out ur f@@k ups.

December 2, 2024
Unprompted review
The Tech Club logo

Reply from The Tech Club

Please contact us at contact@thetch-club.co.uk and one of the team will resolve this matter for you.

Rated 1 out of 5 stars

I ordered on the 30th November and…

I ordered on the 30th November and still no updates to say when this will be dispatched, Ive tried emailing and using the online chat and having no response, Just taken my money! a common theme looking at the other reviews.

November 30, 2024
Unprompted review
The Tech Club logo

Reply from The Tech Club

Please contact us at contact@thetch-club.co.uk and one of the team will resolve this matter for you.

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