The Tech Club Reviews 

285
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

DO NOT PURCHASE FROM THIS COMPANY ‼️Returned item via recorded delivery ,sent numerous emails with no response and no refund. Tech club your customer service is a joke!!!!!!!

Rated 5 out of 5 stars

Mega lads behind this company, ordered yday, received today, all sweet & sound as expected upon delivery - happy enough to open an exchange for me which has been sent back today and they’ll be sendi... See more

Company replied

Rated 1 out of 5 stars

Do not order of here it’s a scam , Absolutely awful customer service. Placed an order Friday 18th April at 17:36 of £204.98 they’ve emailed me back about 3 times saying they’re waiting for stock and i... See more

Rated 5 out of 5 stars

Ordered twice from Tech Club and had a good experience both times. Good variety and sizing at good price compared to other retailers I considered. Received a discount code for the last order which... See more

Company replied

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2.7

Poor

TrustScore 2.5 out of 5

285 reviews

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No recent history of asking for reviews

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2.7

All reviews

(285)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

#49170 is my order number and still not…

#49170 is my order number and still not received my item I paid for. I ordered it 30th November 2-3 days delivery but I’ve not even had a email to say it’s been dispatched and my emails have been ignored. I won’t be ordering again it’s very frustrating any time of year but at Christmas time to be ripped off then having to fork out more money to buy another one as it’s a Xmas present

November 30, 2024
Unprompted review
The Tech Club logo

Reply from The Tech Club

Please contact us at contact@thetch-club.co.uk and one of the team will resolve this matter for you.

Rated 1 out of 5 stars

Very disappointed

Placed order 10 days ago, should be 2-3 day delivery, still not received. Emailed several times with no response, no contact number available! Shocking customer service! No communication at all!! Order no: 48622

November 26, 2024
Unprompted review
The Tech Club logo

Reply from The Tech Club

Please contact us at contact@thetch-club.co.uk and one of the team will resolve this matter for you.

Rated 1 out of 5 stars

I ordered a set on 25/11/24 on a…

*update* my items turned up exactly 2 weeks from the order date after multiple times of chasing them with very poor response times. (Original delivery was 2-3days)

My items were as ordered but I would not order from here again.

*original review*
I ordered a set on 25/11/24 on a standard 2-3 day delivery. It’s now 4/12/24 and still have not received my items. They did reply on 2/12/24 to say I would receive my items by close of play today but nothing has turned up. Order number 48450

November 25, 2024
Unprompted review
The Tech Club logo

Reply from The Tech Club

Please contact us at contact@thetch-club.co.uk and one of the team will resolve this matter for you.

Rated 1 out of 5 stars

Ordered Nike Tracksuit over £100 on the…

Ordered Nike Tracksuit over £100 on the 28/11/24 for next day delivery .
NO DISPATCH EMAIL OR UPDATE.

i have contacted customer service on multiple occasions on Instagram and Email and still no response .
Judging from the previous reviews and my experience this company is SCAM.
i will be seeking further advice with Trading Standards. #48805

November 28, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY
These are a complete scam
Order #48984
This is being taken much further also.

November 30, 2024
Unprompted review
The Tech Club logo

Reply from The Tech Club

Hi James,

You placed your order late Black Friday and it has been 1 working day since allowing very little time for dispatch. As an industry standard there is a few days leeway given for dispatch on Black Friday orders and you will have your delivery by the end of the week.

Rated 1 out of 5 stars

Totally disappointed with the service…

Totally disappointed with the service of this company, I am still waiting on my order which I placed on the 13th of November when I chose 2-3 day delivery, I have had no dispatch email and have tried to email 3 times and I am getting absolutely no response, shocking customer service, let’s hope someone finally gets back to me after this review,
I will never be ordering from here again

November 26, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered tracksuit on 14th November

Ordered tracksuit on 14th November. EMAILED several times. Said they would look into it.Nothing since #4882

November 14, 2024
Unprompted review
The Tech Club logo

Reply from The Tech Club

Hi Julie,

The order number you have provided is not a valid order number for our website, I think you have the incorrect website.

Rated 1 out of 5 stars

Order has not arrived

Order has not arrived. Emailed and messaged on Instagram - no reply. Awful customer service!!!! Website states 2-3 days ( ordered 11 days ago ) not even as much as a dispatched email

November 18, 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this online shop!

Do not use this online shop!

Ordered tracksuit, arrived wrong size and trousers were different then the one on the picture. Requested refund, very hard to get any info or to contact them. Not worth the hassle and money! Buy elsewhere

November 11, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM DO NOT ORDER !!!!

Placed an order on the 27th of October it’s now the 4th of November , they told me they shipped my order out with no tracking number no information what so ever ! I’ve sent email after email and no reply ! It’s an absolute scam do not use !!!!!!!

November 4, 2024
Unprompted review
Rated 1 out of 5 stars

PLEASE AVOID!!!!!

PLEASE AVOID.

Payment was made on a Monday Morning and was infromed it was 2-3 working days tracked until delivery.

8 days later and still no items. No corrispondance from company totally ignoring emails.

October 14, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service, ordered a tracksuit and paid for next day delivery, still not here 4 days later and not one email back about this. Emailed numerous times & not nothing back, deffo not buying again
**EDIT**
After finally getting an email back to say it’s lost in transit and they will be sending a new one out I’ve still not received any email or confirmation about shipping yet have I received my parcel from them.

October 16, 2024
Unprompted review
The Tech Club logo

Reply from The Tech Club

Hi Miles,

As promised, your replacement order has been delivered - YQ574971315GB

Rated 1 out of 5 stars

I ordered a tracksuit 6 days ago and…

I ordered a tracksuit 6 days ago and payed for next day delivery tracked !!! I have still not received anything I have emailed numerous times not a single response this is the worst communication I have ever had with any sight I payed next day delivery for next day delivery not to wait a week with no response my order number is 46157 can someone contact me or give me a full refund this is awful wish I would of react the reviews before ordering

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Give these guys a try… you won’t regret!

I’ve ordered twice now from The Tech Club & both orders were super smooth from start to finish. Both orders very well packaged, arrived next day (I did pay for both to be next day delivery) I returned part of my first order which was easy, with a quick refund. Second order was as simple as the first! Will be back - thank you.

September 17, 2024
Unprompted review
The Tech Club logo

Reply from The Tech Club

Thank you for shopping with us Richard

Rated 1 out of 5 stars

Following review below.

Following review below.. After a week of trying to sort out my order finally got somewhere after leaving a review, to be told it was lost in transit.. how is that possible when it’s a tracked item? Being promised it would arrive today and that it was dispatched yesterday morning is total lies, it got dispatched after 6pm it shows me on Royal Mail. Now I won’t receive my order till next week, wouldn’t think it was for a birthday a week ago..
I have never had an experience like this surely this isn’t a legit business and just a small outfit or entrepreneur. Doesn’t even have a phone number, honestly never ever order from these save your money and your time

September 20, 2024
Unprompted review
The Tech Club logo

Reply from The Tech Club

Hi Jack,

As explained over email, your initial order was lost in transit.

Unfortunately Royal Mail has delayed your order, you can see from the tracking it was shipped on the 24 hour service yesterday hence should have been delivered today. Royal Mail collects from our warehouse at around 4:30pm everyday so being at the hub at 6pm is very standard but for reasons out of our control it has experienced a slight delay.

Your shipping costs have already been refunded.

I do hope you like your order when it arrives.

Rated 3 out of 5 stars

RIP OFF

I tried the Nike set a few weeks back.
T & Shorts. £45 set

It’s basically the Nike shorts what you get from football team wear stores as in where you go for your kits to be printed or school uniform, for 10.99 at the most,

The t shirts are actually football tops, Nike park. £13.99 to buy if you buy a football team set before printing is like £200 for 20 tops.

In response to reply it isn’t a negative review for service. It’s a poor review for the fact thinks sets are literally the cheap Nike stuff you get from team wear stores.

July 26, 2024
Unprompted review
The Tech Club logo

Reply from The Tech Club

Hi Dean,

I can see on your order history, that your order was dispatched within two hours and delivered the next day.

Your then sent your order back for a refund which was processed the very same day we received it and have had no contact from you via our email so this review does suprise us.

If you did have a complaint, we would have resolved this very swiftly through our email rather than you leaving us a negative review over a month after you have received the full refund for your order.

Regards
The Tech Club team

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