Spent one week at Masseria Cisterna Rossa in the Salento area of Puglia in mid Sept 2025. Pictures of this villa do not do it justice. It is large, very beautifully furnished and in outstanding c... See more
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The Old Truman Brewery, 91 - 95 Brick Lane,, E1 6QR, London, United Kingdom
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Replied to 87% of negative reviews
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Property is beautiful and the staff came through on boats and a chef. Very trustworthy and helpful!

Reply from The Thinking Traveller
Beautiful villa and lovely staff made all the difference.

Reply from The Thinking Traveller
Everything was professional.
The staff including the chef at Ophira were exceptional.

Reply from The Thinking Traveller
It was amazing to have local concierge support almost 24/7 to build us our itinerary, make restaurant and excursion reservations, and answer any questions we had about the local region.
The villa was beautiful and impeccably clean, and daily cleaning service including laundry was a major plus. Our whole family has been spoiled and now we can’t go back to just regular villa rentals elsewhere!

Reply from The Thinking Traveller
Thinking Traveler villa lived up to expectations. Beautiful & well maintained. Staffing frankly surpassed
what we had expected. Villa cleaned immacalately every day. Local staff great
Would definitely use TT again.

Reply from The Thinking Traveller
Sales reps and especially local Ionian island rep helpful and efficient. Villas very good quality.

Reply from The Thinking Traveller
We have been going to Meganisi in Greece with the thinking traveller for about 10 years now! Great company to travel with, the villas are wonderful and the island support with Rachel and Christiana is great. Any problems and they sort straight away. Thoroughly recommend this company and their villas!

Reply from The Thinking Traveller
From the very first moment we contacted The Thinking Traveller, we knew that we had made the right choice for our holiday. The team was responsive, informative, attentive, and thorough. The villa was perfect for our needs and well-appointed for our stay. The local concierge and support team were particularly helpful in making reservations for activities and suggestions for the best restaurants and places to visit. Our stay was lovely from the first day to the last.

Reply from The Thinking Traveller
The villa was spectacular. Beautiful grounds and setting. The staff were wonderful. The Thinking traveler organization was extremely helpful, responsive and attentive. Every need was addressed. They made our vacation enjoyable and worry free.

Reply from The Thinking Traveller
We had an amazing holiday. The staff in head office and on the ground were fantastic.

Reply from The Thinking Traveller
Fantastic villa on Paxos - Lithia - and perfect service by all over the phone and email and in person by agent on the island.

Reply from The Thinking Traveller
The Thinking Traveller staff were always helpful and answered my queries about the villa and area. The villa Azzurra was stunning. It had everything we needed and more. The area was interesting and we only touched the surface.

Reply from The Thinking Traveller

Reply from The Thinking Traveller
First rate support in putting the Villa Holiday together and then fantastic local support once "on the ground".
2025 was the best Villa holiday we have ever had and we do a lot! Trust The Thinking Traveller for a great time, whatever your needs.

Reply from The Thinking Traveller
Villa Ophira was just stunning and the perfect place for our family to come together to celebrate. The villa staff were amazing and accommodated every request. We had a magical stay and will be back! Thanks to the thinking traveller team for being so easy to communicate with and for giving us an unforgettable trip.

Reply from The Thinking Traveller
Once again, simply superb. The villa was wonderful and immaculate and the setting was superb. Christina organised everything perfectly and any queries were sorted out at lightning speed. This is the 3rd time that I have used Thinking Traveller and each time the service has been faultless. Thank you.

Reply from The Thinking Traveller
On the ground team excellent. However engagement with head office consistently off-putting. Entire focus is on upselling, including astonishing over-pricing of hire cars. Not a boutique or client-focused feel sadly.

Reply from The Thinking Traveller
A very comforting company that look after you very well

Reply from The Thinking Traveller
The Thinking Traveller made our holiday planning simple and easy from the first contact we had with Holly and her assistance in choosing a villa to working with the East Sicily team, particularly Barbara. They assisted in choosing experiences, renting cars, ordering wine and generally planning our entire trip. When we arrived at Villa Serasena, Gina was amazing. She handled all of our details, did our shopping and prepared the most amazing meals each night. We could not have asked for a more relaxing and delightful time in Silcily.

Reply from The Thinking Traveller
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