Tickets came through the same day to my email no problem, the scan took few times to work but happy get through the MCG great seats. Will definitely use again. I was able to purchase two tickets... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The ease of electronic tickets, and regular text and email updates of show changes made attending Jimmy Carr easy. The location was excellent given the small town of Cairns and staff were helpful. The... See more
The ease of getting through the front gates, purchasing drinks and the amazingly helpful staff who showed us to our seats was perfect. The arena has amazing sound and seating, making it great from any... See more
As someone extremely skeptical of ticket resale companies I am glad to be able to recommend ticket merchant. I received my tickets the next day via an official email and it was a super smooth process.... See more
Company details
Written by the company
Ticket Merchant is a secondary ticket marketplace dedicated to delivering the ultimate fan experience for music, sports, and live events. With over 15 years of experience as a premier secondary marketplace, we specialise in connecting fans with memorable experiences. From exhilarating sporting events like the AFL and the Australian Open to electrifying concerts featuring iconic artists such as Taylor Swift and Billie Eilish, we provide access to a diverse range of events both in Australia and globally. Our tickets are sourced exclusively from reputable Australian resellers, guaranteeing authenticity and security. We stand by our commitment to customer satisfaction with a 100% guarantee, ensuring you always receive the tickets you purchase. At Ticket Merchant, we are dedicated to creating lasting memories and enhancing the fan experience. Our mission is simple: Connecting More Fans to Live Events.
Contact info
PO Box 154 Flinders Lane, 3000, Melbourne, Australia
- (03) 9498 1554
- info@theticketmerchant.com.au
- theticketmerchant.com.au
4.8
Excellent
5K reviews
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome viewing experience
Awesome viewing experience, thought all the tickets were gone, but the ticket merchant made the impossible happen!
May 23, 2026
Unprompted review
To begin with I didn't think I'd be…
To begin with I didn't think I'd be able to get tickets. Wasn't sure actually what to do, we don't go to the football very often. It was my son's (5) first football game. And I thought what better game than a record breaking game. Plus we are West coast supporters. Ticket Merchant made purchasing tickets very easy.( even for a caveman like me).My son and I enjoyed the game, the atmosphere, the seats in the nose bleeding section didn't bother us either. Good exercise for this old fella. Easy steps to follow to purchase tickets. Quick email responses. Will definitely use Ticket Merchant for purchasing tickets in the future. Thanks. Dale and William.
May 23, 2026
Unprompted review
EXCELLENT SERVICE
ALWAYS RECEIVED TICKETS ON TIME, GREAT COMPANY TO DEAL WITH. VERY HAPPY ALWAYS DELIVERS.
May 23, 2026
Unprompted review
Seats were great
Seats were great, tickets arrived fast, seamless experience.
May 23, 2026
Unprompted review
Ordered tickets for Carl Barron
Ordered tickets for Carl Barron at the Palais. Got great seats up the front & everything from booking the tickets to finish of the show ran smoothly.
The tickets were sent by email closer to the actual date of the event, and all information regarding the event was emailed & sent by sms in the lead up.
May 23, 2026
Unprompted review
Easy Fast & 100% Trustworthy Online Event Tickets
I used Ticket Merchant to purchase a couple of last-minute tickets the day before a very popular music concert in Melbourne. Ticket Merchant were by far the cheapest ticket price online with upfront all included fees in the final ticket price, and was extremely efficient delivering the tickets online within minutes after paying for the tickets directly to my email address. There was no problem at all once I arrived at the concert venue to scan the tickets for entrance to the concert held at Rod Laver Arena. Highly recommended!! I would use Ticket Merchant next time and every time there after when buying concert tickets for sure.
May 22, 2026
Unprompted review
Great seats and great show
Great seats. Easy booking process. Great communication.
May 23, 2026
Unprompted review
Great seats
May 23, 2026
Unprompted review
Ticket Merchant 10/10
Ticket Merchant has a very user friendly website on PC and Mobile. Purchasing tickets was a smooth experience with no pop-up ads or add-on purchases. Tickets to the game came via email and were easy to scan from my phone at the gate with no issues.
May 23, 2026
Unprompted review
So easy to book through and the event…
So easy to book through and the event was amazing
May 23, 2026
Unprompted review
The whole experience was very smooth
The whole experience was very smooth, from ordering to receiving my tickets the communication in between was great, the tickets I received on time and we had the best night!!!! Thank you!
May 23, 2026
Unprompted review
Just an outstanding night!!
Just an outstanding night's entertainment!! Very thankful and impressed with crowd controll!! I was sitting in front of the young lady who was spoken to about her behaviour impacting on others around her and to be more respectful of others!! Really impressed with who handled that one!!!
May 23, 2026
Unprompted review
Such an easy process from beginning to…
Such an easy process from beginning to end. From searching for seats, purchasing, receiving the tickets and checking in on the day. Everything was seamless and easy to use. Would certainly use this again and will definitely recommend. Thanks again ticket merchant. 5 star experience
May 23, 2026
Unprompted review
Booking was very easy,
Booking was very easy,
All staff at the event were fantastic.
Guy sabastian concert was absolutely amazing.
Margaret court arena
May 23, 2026
Unprompted review
Ticket Merchant delivers
Ok, yes you are paying a bit more, but what I love about Ticket Merchant is that I can almost be guaranteed of getting to the event I want. Whether it be music or sport, Ticket Merchant always delivers!
May 23, 2026
Unprompted review
I was told to be careful of resellers
I was told to be careful of resellers, but you are definitely worth it. My seats were perfect, and the process is so simple. Thank you, and l will definitely be using you again. I am a paid member of my team, but often miss out on good seats. You have made the process easier, and l leave with a smile on my face, especially when my team wins!
May 23, 2026
Unprompted review
Brilliant service!!
Amazing experience!! Bought tickets purchase was so easy
Got tickets within hours !! So happy will definitely buy again
May 20, 2026
Unprompted review
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