Placed an order, money taken from account. Then get a call next day after 9pm from a number registered to a different company, saying product is out of stock and payment will be refunded in 3-5 days.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company is run by crooks. I bought a stress toy for my son and within 24 hours the item had come apart. The company tried to blame this on my son and ‘overuse’ which is nonsense, and they... See more
Daughter absolutely loves the hippo it's so soft and fluffy and cute - and didn't come vacuum packed as they often do when sent mail order. Very happy! Great experience with the Toys King, will defini... See more
Company replied
This "company" does not exist, but will take your money and give you nothing. DO NOT BUY ANYTHING FROM HERE. Ignore any good reviews. I spent £1887 on a ball maze for the com... See more
Company details
Written by the company
Born in 2020, our promise is our toys are safe, fun and built with quality in mind
Contact info
7 Silver Street, MK16 0EG, Newport Pagnell, United Kingdom
- 01604 961160
- customerhelp@thetoykings.co.uk
- thetoykings.co.uk
2.3
Poor
88 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
good customer service
good customer service provided with a pretty quick delivery time, great if you have kids, would come back again
June 25, 2021
Reply from The Toy Kings
Can't wait to see you again Tyler! 🥰
Amazing products, service and prices!
Amazing products, fantastic customer service and great prices!
I have a young nephew and niece so it’s great to find a toy store that has it all for their age group!
Would 10/10 recommend to friends with kids.
June 25, 2021
Reply from The Toy Kings
Thank you Millie, have a nice day 🤪
Brilliant
Brilliant! It’s worth spending the money for the quality. Also it doesn’t rust.
June 23, 2021
Reply from The Toy Kings
Thank you!
Great toy and really quick delivery
Great toy and really quick delivery. Will definitely buy from here again.
June 23, 2021
Reply from The Toy Kings
We're glad to hear you had a good buying experience with us Rosie! Hopefully see you again soon 🥰
Reply from The Toy Kings
Thank you Trisha 😊
Excellent delivery and the product was…
Excellent delivery and the product was exactly what I wanted 🙌
June 18, 2021
Unprompted review
Reply from The Toy Kings
Thank you for your kind words Sammy! Have a great day :)
A++++!! Incredible service!
A++++ We kindly asked for expedited delivery and it was sent the next day at no extra charge. Wonderful staff, incredible turnaround time. Have a few more gifts to buy for people and will definitely prioritise The Toy Kings! Thank you for such incredible service!
June 17, 2021
Unprompted review
Reply from The Toy Kings
Thank you for your kind words 😁
We hope to see you again soon !
Great company, can not fault them!
Great company, slide arrived within a week. Highly recommend 👌
June 16, 2021
Reply from The Toy Kings
Thank you for the 5 star review! :)
We hope your little one enjoys their brand new toy 😁
Delivery made within 24 hours of order
Delivery made within 24 hours of order. Very good service.
June 16, 2021
Reply from The Toy Kings
We're pleased you was happy with our service!
Excellent customer service and really…
Excellent customer service and really good delivery. Would highly recommend. Thank you
June 16, 2021
Reply from The Toy Kings
Thank you for your kind words Mel :)
Delighted with service.customer care
Delighted with service.
Customer care excellent.
After my order got misplaced they were very quick in sorting it out and delivering next day with big apology.
June 16, 2021
Reply from The Toy Kings
Hi Heather,
We're glad we offered a good service, we hope you have a nice day :)
Little one glued to his new ride on car!
I recently ordered the ride on Lamborghini for my little boy and he absolutely loves it! Great value for money and a lovely shopping experience, will definitely order from Toy Kings again in the future.
June 16, 2021
Reply from The Toy Kings
We're glad your son loves his new wheels Emily! 😎🚘
Happy Customer :)
Really pleased with the product I ordered. Reasonably priced and quick delivery, highly recommend
June 16, 2021
Reply from The Toy Kings
Thank you William!
Have a nice day :)
Perfect service and great products
June 14, 2021
Unprompted review
Reply from The Toy Kings
Macaulay! Thank you for your kind word, we hope to see you again soon :)
Brilliant service
Brilliant service, easy and accessible website.
Delivered swiftly. Would definitely use again! 👍🏻
June 8, 2021
Unprompted review
Reply from The Toy Kings
Thanks Ellie!
We cannot wait to hear from you again :)
Toy Kings
Great products, great prices, fantastic customer service and the bonus ....... one very happy little girl playing with her new birthday presents :)
June 5, 2021
Unprompted review
Reply from The Toy Kings
We are glad that your little girl is playing with her new presents! Please feel free to shop with us again any time 😊
Brilliant Product
I am always worried when purchasing online due to previous experiences.
I bought online on the Monday and by the Wednesday my item had been dispatched.
We have one very happy little boy ..... Thank you Toy Kings we will without a doubt be purchasing from you again.
June 5, 2021
Unprompted review
Reply from The Toy Kings
Hannah we are super pleased that you had a great shopping experience with us! We cannot wait to hear from you again 😀
Excellent range of toys
Excellent range of toys. Got my little one a Tidlo Play Kitchen and she loves it!
June 5, 2021
Unprompted review
Reply from The Toy Kings
Thank you Andrea!
We hope your little one is serving up some great food 👨🍳
Website was easy to navigate and for a…
Website was easy to navigate and for a change the toys were of good quality. Even better as I brought last minute and the delivery was on time
May 9, 2021
Unprompted review
Reply from The Toy Kings
We're glad we were there in a hurry for you Bret! You're welcome to shop again with us and thank you for your order 😊
easy to use site
found it really easy to find the kids kitchen, great price and prompt service
April 27, 2021
Unprompted review
Reply from The Toy Kings
Thank you Jason! We hope your kids kitchen is cooking up lovely meals 😉
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.