Placed an order, money taken from account. Then get a call next day after 9pm from a number registered to a different company, saying product is out of stock and payment will be refunded in 3-5 days.... See more
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See what reviewers are saying
This company is run by crooks. I bought a stress toy for my son and within 24 hours the item had come apart. The company tried to blame this on my son and ‘overuse’ which is nonsense, and they... See more
Daughter absolutely loves the hippo it's so soft and fluffy and cute - and didn't come vacuum packed as they often do when sent mail order. Very happy! Great experience with the Toys King, will defini... See more
Company replied
This "company" does not exist, but will take your money and give you nothing. DO NOT BUY ANYTHING FROM HERE. Ignore any good reviews. I spent £1887 on a ball maze for the com... See more
Company details
Written by the company
Born in 2020, our promise is our toys are safe, fun and built with quality in mind
Contact info
7 Silver Street, MK16 0EG, Newport Pagnell, United Kingdom
- 01604 961160
- customerhelp@thetoykings.co.uk
- thetoykings.co.uk
2.3
Poor
88 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great car at a good price with prompt…
Great car at a good price with prompt delivery. A good company to deal with.
May 4, 2022
Unprompted review
Reply from The Toy Kings
Thank you Chris, we hope to see you again soon!
Whilst initially our order came…
Whilst initially our order came incomplete, through an accident in post, the customer service team addressed the issue in a helpful, friendly and timely way and our ride on is now supperb. Our grandson loves it. Thank you.
April 29, 2022
Unprompted review
Reply from The Toy Kings
We hope your grandson enjoys! Thank you!
It never arrived.
April 13, 2022
Reply from The Toy Kings
Hi Adam, we are sorry to hear that your order hasn't arrived. We will investigate this for you. We will email you shortly
Quality product
Quick delivery. Well packaged for protection of the item. Quality product. My great nephew loved his builder's belt with tools.
April 8, 2022
Unprompted review
Reply from The Toy Kings
Thanks Karen, we hope your great nephew is having fun!
Top for games
Bought a couple games and expansion packs, came quickly and were perfect! Will be back
April 7, 2022
Unprompted review
Reply from The Toy Kings
Glad you liked our service Michael!
Reply from The Toy Kings
Thank you Andy!
Good price and delivery
Good price, good delivery. I hadn’t heard of this company but they had the best price by far on a game I was ordering. Was pleased when the item came quickly and as expected.
March 23, 2022
Reply from The Toy Kings
Thank you for your review! Happy playing! 😊
packaging was terrible
March 14, 2022
Reply from The Toy Kings
Hi Stephen, we are sorry to hear that your packaging wasn't up to standard. Would you please get in touch so we can make improvements. Thank you
Reply from The Toy Kings
Thank you! Have a nice day :)
Excellent experience
Excellent experience, easy to use website and had to contact customer service who responded immediately to my query. Extremely helpful.
February 7, 2022
Unprompted review
Reply from The Toy Kings
Thank you for your review Kathy! Please check your mailbox for a surprise 😊
Good prices and excellent customer…
Good prices and excellent customer service, highly recommended!
February 2, 2022
Unprompted review
Reply from The Toy Kings
Thank you Dean!
Fast postage, great company
Fast postage, great communication. Really easy to order on the website. My daughter is delighted and so am I. Great value. Will be coming back
January 9, 2022
Unprompted review
Reply from The Toy Kings
We cannot wait to see you again! Thank you Jana :)
Hamabeads.
We're very pl with purchase.Th u.Keep my daughter occupayed and happy.
January 7, 2022
Unprompted review
Reply from The Toy Kings
We're happy to hear your daughter is occupied & happy! Thank you 😊
So pleased I came across this website
So pleased I came across this website , great value for money and excellent communication from Toy Kings. Will definitely buy from them again. Thank you
January 4, 2022
Reply from The Toy Kings
Thank you! We hope to see you again soon
First time purchase and very pleased
Great value on Hama beads and arrived quickly; really pleased!
January 4, 2022
Reply from The Toy Kings
Thank you! Enjoy your Hama beads!
Very easy website to use
Very easy website to use, products were bought in their sale and absolute bargains. Ordering and delivery was very efficient. Very Happy Customer! 5* Service!
January 4, 2022
Reply from The Toy Kings
Hi Suze, thank you for your kind words, have a nice day 😊
Great sale prices!
I was a little apprehensive about using this site as I had never heard of it. The items have arrived well packaged. The sale price on the My Fairy Garden was by far the best around. Will definitely use The Toy Kings again when looking for toys and games.
January 4, 2022
Reply from The Toy Kings
Thank you Sarah! Enjoy your new toys!
first time using the toy kings ordrered…
first time using the toy kings ordrered one day and parcel arrived as stated very pleased thanks again great service
November 29, 2021
Unprompted review
Reply from The Toy Kings
Thank you for your kind words Lynn, we hope to see you again soon! 😊
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