I was seen today by Rhys. He was very helpful and patient and answered all my questions thoroughly. Anazing service and a very happy customer.
Location
Switch locationPant Industrial Estate, Pontsarn Road, CF48 2TN Merthyr Tydfil, Wales, GB
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See what reviewers are saying
I didn’t feel pressured, a great amount of choice of vehicles. Nice sales people but have to give a shout out to Johnathan Williams the gentleman who handled the collection of the car I bought this mo... See more
The experience from the moment I walked in was outstanding. I was very happy with everything I was shown and the way they treated me and talked me through things was superb if I was to ever get a new... See more
Had a great customer service experience at the Pontypridd trade centre wales .. all the staff where very helpful .. special mention to Robyn and the lady who was with her training ( I forgot her name... See more
Company details
Written by the company
The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.
Contact info
Pant Industrial Estate, Pontsarn Road, CF48 2TN, Merthyr Tydfil, Wales, United Kingdom
- 01685 371177
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Overall good experience
Overall good experience, the only downfall was that the woman who sold me the car said it would only take an hour when it actually took 4+. Other than that happy with my car
We found everyone at the Trade Centre…
We found everyone at the Trade Centre very helpful. The choice of cars was more than adequate. This is our third car from the Trade Centre and, to-date, we have been extremely happy with all three.
Disappointed
Had bought a car from Trade Centre Abercynon previously and had no problems. So went back on this occasion to purchase a vehicle at the Merthyr branch. You feel like you're playing musical chairs but the staff were nice and I bought a car and drove it away within the hour. However, despite being a second-hand dealer, I was not impressed that 2 days later I had an engine management problem that made my car dangerous to drive on motorways. I phoned the centre hoping they would be accommodating to book me in immediately to get it repaired. If I hadn't put my foot down I would have had to wait a month!!!! Covid or not this service is not acceptable. I shouldn't have to suffer and wait because you didn't do your checks correctly. Especially having problems after having the car for 48hours. Will be looking elsewhere in future for future car needs.
friendly and efficient
friendly and efficient. No was very helpful as well as the other staff.
Came to Trade Centre Wales on the 15th…
Came to Trade Centre Wales on the 15th of Novemeber and was served by a young lad called Dylan. He was extremely helpful with giving us info on cars and wasnt too pushy in any direction and gave me a great deal!! Excellent service!!
Great experience fantastic will be…
Great experience fantastic will be returning
Great service from Sean
Great service from Sean, made buying a car easy and fast!
Shaun
Shaun was really nice and helpful towards me buying my car! Would recommend anyone to come here!
Yet another fantastic deal with the Trade Centre Wales
Yet another fantastic deal with the trade centre wales Merthyr branch. The staff was fantastic and really helpful and went above and beyond to still give me a fantastic deal despite the engine letting go on my car I was in as part exchange on my way to pick my new one up. Cheers guys I’ll expect I’ll see you in a couple of year for car number 7.
Fast, friendly and efficient, can’t fault it!
Fast, friendly and efficient. Connor was an excellent salesman who really listened to what we needed and was speedy in showing us our options. Very knowledgeable and gave practical advice. Very happy with the service.
We bought a car from Connor great…
We bought a car from Connor great service very professional and friendly👍
Helpful staff quick and easy process
Brilliant service Kelly was very…
Brilliant service Kelly was very helpful only thing I would change is the length of time it took
I thought Sean was very helpful…
I thought Sean was very helpful throughout the sale of my car.
Outstanding service from everyone at…
Outstanding service from everyone at the merthyr Tydfil branch
Mo was great thank you!
No hassle
No hassle, left you alone to look at good choice of cars .whent back twice ,couldn't decided on which car to buy .narrowed down to two .bought the car i licked best ,drove away with it in an hour
Not to bad I don't like that its only…
Not to bad I don't like that its only 28 days warranty
Fantastic service
Fantastic service! Part X’ing my car and selecting another was made very easy by the great staff. Would highly recommend
Brilliant customer service.
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