Great experience with Ryan, James and Alicia at Trade Centre Wales when partner ex'ing and buying a new car. They provided me with all the information needed to make informed decisions on purchasing m... See more
Location
Switch locationNeath Abbey Business Park, Neath Road, SA10 7DR Neath, Wales, GB
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Really good experience, no stressy sales pitch. Listened to us, weren't pushy at all and showed us a good range of cars. We feel the price was very reasonable and all three people Nathan, Alyx and Jos... See more
Alicia dealt with the finance and was extremely helpful, I could have asked for a better experience All the staff were exceptional from the moment we walked through the door - highly recommended for... See more
Many thanks to Reilly for his excellent help with us purchasing a car yesterday. Despite his young age he demonstrated and excellent understanding of the cars we were interested in as well as a bro... See more
Company details
Written by the company
The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.
Contact info
Neath Abbey Business Park, Neath Road, SA10 7DR, Neath, Wales, United Kingdom
- 01792 814300
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Really good experience
Really good experience, no stressy sales pitch. Listened to us, weren't pushy at all and showed us a good range of cars. We feel the price was very reasonable and all three people Nathan, Alyx and Josh were extremely helpful and professional.
The car I was sold was not roadworthy
The car I was sold was not roadworthy. Reported faulty blower unit from the start and they denied even selling me the car despite their contract sitting in front of me. Then numerous other issues which were all mot failures on previous 2 mots yet looking at mot history the previous owner was putting fake mots on it to pass until it failed the following year and same pattern. Everything from ball joints, track rods, springs...all serious defects rendering the car dangerous to drive. Absolutely disgusting and non existent aftercare. Stay away. It won't be a cheap car (as they falsely advertise). Despite them insisting their cars are checked, which clearly they're not i ended up making them take the car back which they then sold on!
Very accommodating and informative
Very accommodating and informative! Spent a lot of time with customer care and ensuring we had the right car for us! Would definitely recommend
Molly was very helpful with organising…
Molly was very helpful with organising the purchase and everything for me
Very helpful
Ryan, Alex and Lewis were all very helpful when part ex ing ended buying my new car
Alicia dealt with the finance and was…
Alicia dealt with the finance and was extremely helpful, I could have asked for a better experience
All the staff were exceptional from the moment we walked through the door - highly recommended for a smooth and hassle free experience
Dealt with Molly for the completion of…
Dealt with Molly for the completion of our car purchcase, she was incredibly helpful and through and made sure we were aware of everything before finalising the deal and was stayed professional throughout
Jay was very professional and helpful
Jay was very professional and helpful. Many thanks.
Great help setting everything up
Great experience with Ryan
Great experience with Ryan, James and Alicia at Trade Centre Wales when partner ex'ing and buying a new car. They provided me with all the information needed to make informed decisions on purchasing my new car/ going through finance or taking out a personal loan. Really pleased with the service and how efficient it was.
Really good and quick experience
Really good and quick experience. Jay was very helpful and efficient with everything. Would highly recommend
Found the one
Found the one, the car I was looking for
Big thanks to the staff at Neath especially Ashley. Big up.
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