Shout out jay Jay and i shared an hour of time together in his office going through paperwork. What it actually felt like was two buds having a laugh whilst doing some serious stuff. His explain... See more
Location
Switch locationNeath Abbey Business Park, Neath Road, SA10 7DR Neath, Wales, GB
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See what reviewers are saying
Jay was exceptional very helpful and got us on our way swiftly with a nice new car. Very professional set up. Would definitely recommend.
Had a great experience with Jay. He was very helpful and explained everything clearly to make sure I understood my finance agreement. Thank you!
Stuart introduced himself as we arrived. I found him to be polite and very helpful explaining information about the cars we were interested in.he made our experience easy. Would recommend Traide centr... See more
Company details
Written by the company
The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.
Contact info
Neath Abbey Business Park, Neath Road, SA10 7DR, Neath, Wales, United Kingdom
- 01792 814300
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Jay was superb
Jay was superb, brill customer service and very helpful all the way through
Great experience
Jake helped us with the finance side and was really great. Even when I got a bit snappy (through no fault of his) he remained patient and understanding. Great experience!
Fantastic experience from jay
Had a great experience
Had a great experience! Jay was really helpful even staying late to get my car finialised
Outstanding Service
Jake was amzing
Avoid. Part Ex lies.
Went on their website and used the part exchange calculator. Put accurate information in to which they quoted £5400 for my car.
I then made an appointment the next day as I wanted to part ex and buy another vehicle which was on sale via their website on promotion as £2000 off each car.
Went to the Neath centre. Guy I dealt with was alright but he went and spoke to his manager about what I would get for my car part ex wise.
I understood they would probably take a bit off as they all do. He came back and said they would give me £2000 for my car!
I asked him why would you online give a quote of £5400 to which he blamed the website saying the calculator wasn’t accurate, I challenged him saying it’s false advertising and then low balling me which he didn’t have much to say.
Also, their website showed good cars at very good prices, upon walking around the whole forecourt, I couldn’t see one vehicle that matched the prices online, not even close.
So, they ended up wasting my time and lying to me to try and get my vehicle for next to nothing.
The manager didn’t give a monkeys about me and couldn’t have cared less.
Cowboys. Avoid.
Jake was very helpful and also Stephen…
Jake was very helpful and also Stephen and Jess. I have been pleased with the service I have been given.
Helpful Staff.
Great service from Trade centre Wales…
Great service from Trade centre Wales when purchasing a new car. Big thanks to Jake
Cannot thank you all enough
Cannot thank you all enough! From Jordan in sales, James in finance who held my hand through me being very stressed and kept me totally calm to Alicia in collections. Cannot recommend them more!
Mollie in collections was very helpful
Mollie in collections was very helpful. Thank you
Jake was amazing
I would like to say a very big thank…
I would like to say a very big thank you to Molly for taking her time to explain every detail I needed to know for my new car thank you trade centre Wales
Mollie helped us with our purchase
Mollie helped us with our purchase, very nice point young lady, very helpful
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