The Trade Centre Wales - Neath Reviews 

3,595
TrustScore 4.5 out of 5

4.7

Neath Abbey Business Park, Neath Road, SA10 7DR Neath, Wales, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Shout out jay Jay and i shared an hour of time together in his office going through paperwork. What it actually felt like was two buds having a laugh whilst doing some serious stuff. His explain... See more

Rated 5 out of 5 stars

Jay was exceptional very helpful and got us on our way swiftly with a nice new car. Very professional set up. Would definitely recommend.

Rated 5 out of 5 stars

Had a great experience with Jay. He was very helpful and explained everything clearly to make sure I understood my finance agreement. Thank you!

Rated 5 out of 5 stars

Stuart introduced himself as we arrived. I found him to be polite and very helpful explaining information about the cars we were interested in.he made our experience easy. Would recommend Traide centr... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.


Contact info

  • Neath Abbey Business Park, Neath Road, SA10 7DR, Neath, Wales, United Kingdom

  • 01792 814300

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.7

All reviews

(3,595)

3,307 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Jake helped us with the finance side and was really great. Even when I got a bit snappy (through no fault of his) he remained patient and understanding. Great experience!

August 7, 2026
Rated 1 out of 5 stars

Avoid. Part Ex lies.

Went on their website and used the part exchange calculator. Put accurate information in to which they quoted £5400 for my car.

I then made an appointment the next day as I wanted to part ex and buy another vehicle which was on sale via their website on promotion as £2000 off each car.

Went to the Neath centre. Guy I dealt with was alright but he went and spoke to his manager about what I would get for my car part ex wise.

I understood they would probably take a bit off as they all do. He came back and said they would give me £2000 for my car!

I asked him why would you online give a quote of £5400 to which he blamed the website saying the calculator wasn’t accurate, I challenged him saying it’s false advertising and then low balling me which he didn’t have much to say.

Also, their website showed good cars at very good prices, upon walking around the whole forecourt, I couldn’t see one vehicle that matched the prices online, not even close.

So, they ended up wasting my time and lying to me to try and get my vehicle for next to nothing.

The manager didn’t give a monkeys about me and couldn’t have cared less.

Cowboys. Avoid.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Cannot thank you all enough

Cannot thank you all enough! From Jordan in sales, James in finance who held my hand through me being very stressed and kept me totally calm to Alicia in collections. Cannot recommend them more!

August 5, 2026

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