The Travel Visa Company Ltd Reviews 

151
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being smooth, efficient, and quick, often highlighting the ease of the visa application process and the timely delivery of visas. Many people appreciate the helpful and professional staff who provide excellent communication and support, making the experience stress-free. Reviewers frequently mention that the company's user-friendly website and clear navigation contribute to a positive overall experience, especially when compared to official government sites. However, some people experienced difficulties with the website, noting glitches and issues with uploading pictures, which sometimes led to frustration. Despite these occasional technical challenges, many found that the company's customer service was quick to resolve problems, often intervening to ensure a successful application.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency and speed. Many customers... See more

Staff

Customers consistently note positive experiences with staff, describing them as professional, friendly, and... See more

Website

Clients share ambiguous opinions on website experiences, with many reviewers finding official government... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that help was easily available... See more

User experience

Customers had positive experiences with user experience, finding the website clear, easy to navigate, and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Life saver after trying to complete Indian Visa application for 5 days as website kept dropping out. Our broadband speed didn’t help as it needs superfast. Was recommended by a friend and process co... See more

Rated 5 out of 5 stars

The service they have provided to us was very smooth and also mainly the communcation was very good. got myself and son visa within 24hrs and especially my wife visa process took only 1 week and hal... See more

Company replied

Rated 5 out of 5 stars

Website very clear and easy to navigate and upload files. I found it so much easier than using the ESTA app which I found difficult to navigate. Authorisation of my application was approved within hou... See more

Rated 5 out of 5 stars

This is the second time I've used Travel Visa Company services. On this occasion, for the application of my Cuban Visa. The first time was on recommendation by my local Travel Agency for my trip... See more


Company details

  1. Visa Consultant

Written by the company

The Travel Visa Company specialises in providing information and assistance relating to travel visas and entry requirements. The Travel Visa Company is trusted as the preferred travel visa and entry provider for many of the UK's leading travel companies and businesses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

151 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(151)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Website very clear and easy to navigate and upload files. I found it so much easier than using the ESTA app which I found difficult to navigate. Authorisation of my application was approved within hours not days. Well worth paying for this service. I would highly recommend to anyone who like me is not familiar with smartphone technology.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

The service provided was exceptional.

The service they have provided to us was very smooth and also mainly the communcation was very good. got myself and son visa within 24hrs and especially my wife visa process took only 1 week and half n she got the visa for Australia. 🛂🇦🇺💯

June 17, 2026
Unprompted review
The Travel Visa Company Ltd logo

Reply from The Travel Visa Company Ltd

Thank you so much for your wonderful review. We all hope you and the family have a fantastic time in Australia!

Rated 5 out of 5 stars

Visa acceptance…

I sent my application on Wednesday by next day delivery and was very supprised to get my acceptance back by the following Tuesday, which was brilliant.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience. Staff are so friendly and helpful

Staff are so friendly and helpful. I called them twice when filling in my appliction and nothing was too much trouble for them.
I wasn't expecting to recieve my visa for about 10 days but I filled out the form on 8th May and received the Visa on 11th May. Excellent service and will definitely use them again and recommend to everybody.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

I applied for a visa to India

I applied for a visa to India. I thought I would use The Travel Visa Company to ensure that the information supplied was correct rather than applying for the visa myself online and it could have been rejected. The process was very straight forward and not too time consuming. I booked an appointment to do the application in person as I do not live too far from their offices. I would definitely recommend The Travel Visa Company.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Very impressive service

After trying all day and failing to apply for an India evisa on the official website, I filled in an online application to the Travel Visa Company. My application was acknowledged the next morning and my visa emailed to me the following morning, very impressive service.
It was worth the charge not to have the frustration and stress in trying to apply directly my self.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable and experienced…

Very knowledgeable and experienced staff
Needed a new passport - they got everything prepared so when this happened the process was very smooth and no wasted time
Gave me piece of mind as they fully understood the process of the countries i was visiting.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous service from start…

Absolutely fabulous service from start to finish, they explained the procedure and no question was a stupid question , they listened to my concerns and took away all the anxiety about technical procedures, so relieved we have received our Namibian travel visas within one day of posting the forms photos etc. back to them. Will definitely be using this company and would highly recommend them to friends and family. Clare and Shaun Geraghty Darlington co. Durham

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Mindful that there are so many scams…

Mindful that there are so many scams out there I was naturally concerned about submitting private information and money to the wrong people. A bit of research reassured me that The Travel Visa Co were genuine and so they were! Excellent service, fast turnaround and answered the phone promptly when I needed to contact them. Worth every penny and infinitely better than filling in the constantly crashing online form!

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

I was recommended by the holiday…

I was recommended by the holiday advisor and was very impressed with the service given.
As this was the first time I’ve needed visas, there website was very easy to use and when I had a problem they helped me to navigate it with ease.
I would recommend them without hesitation

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service..

Had a terrible time on the official Indian website trying to get visas (kept crashing) and didn't have any faith that we would get them in time for our holiday. Then went to The Travel Visa Company website and it was a doddle, received the visas within 7 days.

February 7, 2026
Unprompted review

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