Thetyregroup Reviews 

I needed a fix for my camper exhaust which was knocked if by something on the road. It had ripped it off the last hanger, and bent the pipe so needed a bit of work. After trying locally and messed around by one place, turned up at Malvern tyres in Yate, to be greeted with a smile,(that's a first) and an obvious willingness to try and help, there and then. So did a fix for one part of the issue , which included fitting a new hanger, (which he ordered and had sent in immediately) and heating and bending the exhaust back into shape. He said another hanger was needed but couldn't get that till following day. I went to pay todays bill, but he told me not to worry and would sort it all tomorrow. So, in short, great attitude, proper old fashioned service, and completely trusting. That makes Malvern in my eyes, the best tyre and exhaust place I've ever found and will tell everyone I know about it, as the places near me are a disgrace, and this is worth the 12mile trip.

Fitted incorrect size tyre to my mothers Tiguan, VW main dealer spotted at next service - Malvern Tyres (bulwark) monkeys don't have a clue or care for their work. Speedo out of accuracy and front vs rear wheels now rotating out of sync and causing fault codes. Muppets! avoid

I wouldn't even give them 1 star - they are liars and took advantage of a lone female. They tried to convince me that I needed a new alternator and had a leak in my water pipe, when I had only taken it in for a broken drive belt. I had another (trusted) mechanic look at it and he said that the alternator and water pipe were fine and it did just need the drive belt replaced. If I didn't have a friend who's a mechanic to look at it, I would've paid out the £480 they were asking to get all the extra work done. As it goes, I had to pay £80 just for the drive belt to be fitted - which is extortionate! This is the 2nd unreliable, untrustworthy garage that I've had the misfortune of using. Where are all the honest ones?!

Car failed MOT last Thursday because of a damaged tyre.
All tyres on my car are Avon ZZ5 98Y XL
Checked thetyregroup's website - tyre in stock and can be delivered to my local fitter (who is not the MOT garage).
Went to my local fitter who is on thetyregroup list.
I have been his customer for the past 30 years.
He couldn't order because of some bureaucratic rigmarole.
He suggested I order and make appointment with the website.
Went home, ordered tyre, paid £134.44. Appointment with fitter made by website for Monday morning.
Phoned MOT garage and re-booked MOT for 2 pm Monday.

Monday morning went to a very sorry fitter who told me that Thetyregroup had arbitrarily substituted and sent a different tyre as apparently it's no longer stocked.
No time to order another tyre because of the MOT booking, and with the new MOT rules the car was supposed to be off the road.
So, I had fitted whatever Thetyregroup sent.

Thetyregroup accepted my order for a ZZ5 98Y XL had my money, my phone number and my email.
Would they have had the courtesy to contact me to ask if substitution was acceptable? Nope.
Not even an invoice to show what they had eventually sold me.
[6 days later their website still shows Avon ZZ5 98Y XL can be ordered].
Absolute disgrace.

Yesterday my Son asked me where he could get 2 new tyres and tracking done on his Focus ST in Newport South Wales, I automatically said Discount Tyres as that is where I would normally go, So off we went, when we got there we went in the office to find out the cost and we were told to go wait with the car and as soon as one of the fitters was available he would give us prices, When the fitter came over we told him we want 2 Goodyear tyres on the front and the tracking done we were told not sure they could do the tracking as the car may be to low to put on the ramp, so we said it's not worth putting the new tyres on if they could not do the tracking, We were then told to bring the car over and they will check. next thing we know he jacking up the car and taking wheels off he then changed the tyres and then when he finished he then told us he could definitely not do the tracking. we were then left with 2 new tyre on the car with the tracking out that had already worn the inside edge of the last 2 tyres, we then had to go round the road to another tyre company to get the tracking done, I feel that they did not care about the fact the tracking and that they could not adjust it they just wanted the sale of the 2 tyre also they balanced the 2 wheels they put the new tyres on but did a really bad job of it leaving the car with a wheel wobble that it did not have before they did it, I will Never go back there again Rip off merchants