Satisfied customer ✅ Would highly recommend✅ I reached out to Theunlockingcompany seeking to Network unlock my Samsung S24 ultra locked to T-Mobile and surely, they didn't disappoint: Exelle... See more
Company replied
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Review summary
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Reviews shaping this summary
TUC team was very attentive through the whole process of unlocking my 2 devices. each with a separate reason and cost to unlock. i especially liked that I was NOT charged until the unlocks were perfor... See more
Company replied
Buena atención, tenía muchos nervios por tratarse de una página web, hice el pago por la noche y al mediodía me ayudaron. Tuvieron paciencia porque tenía que traducir las instrucciones y hubo pasos... See more
Company replied
This company did exactly as they stated. They made sure I understood each step going forward. Even though the company gave them a difficult time they kept on it until they get the phone unlocked. Wou... See more
Company replied
Company details
Written by the company
The Unlocking Company (TUC) is a trusted, family-owned business based in the United States, specializing in providing fast, reliable, and affordable mobile phone unlocking services. For over a decade, TUC has been at the forefront of the phone unlocking industry, offering solutions for consumers and businesses alike. We have worked hard to build a strong reputation through our commitment to quality, efficiency, and exceptional customer service, helping over a million customers unlock their devices safely and securely. One of the key features that set The Unlocking Company apart from its competitors is its secure and streamlined unlocking process. We use a variety of safe, approved methods to unlock phones, ensuring that customers’ devices remain intact and fully functional after the service. The unlocking process can be completed remotely, meaning customers don’t have to visit a physical store or wait for long periods. The Unlocking Company supports a wide variety of phone brands and models, including popular ones such as Apple (iPhone), Samsung, Google Pixel, OnePlus, Motorola, and Revvl. Whether a customer has a device locked to a specific carrier or needs an unlock code for a forgotten password, TUC’s expert team provides personalized and effective solutions. With a commitment to unlocking phones of any make or model. We pride our self on catering to every type of customer, whether they are individual users or business clients looking to unlock multiple devices. As a business, we place a strong emphasis on transparency, reliability, and integrity. we ensure that all services are fully compliant with legal and carrier regulations, With a focus on customer satisfaction and a reputation for trustworthiness, Whether customers need help with the unlocking process, need additional information about specific phones or carriers, or require troubleshooting assistance, our friendly and knowledgeable team is there to provide assistance and ensure a smooth experience. TUC has built a loyal customer base and continues to grow as a go-to provider for unlocking solutions in the United States and beyond. Overall, The Unlocking Company is more than just a mobile unlocking service – it’s a business built on trust, efficiency, and customer-first values. Whether you are unlocking your phone for personal or professional reasons, we make the process straightforward and hassle-free, offering quality services that meet the needs of a diverse clientele.
Contact info
89448, Zephy Cove, United States
- 1 (800) 986-6731
- sales@theunlockingcompany.com
- theunlockingcompany.com
4.3
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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I Requested an Unlock for a iPhone 16…
I Requested an Unlock for a iPhone 16 Pro Max that had IMEI b******* from a carrier, and the unlockingcompany successfully unlocked it for me. I was actually surprised because reading the reviews i told myself either its gonna work or its not. Thankfully it did and I can use my phone anywhere i damn well please
November 28, 2025
Reply from Theunlockingcompany
We’re glad we were able to successfully unlock your iPhone 16 Pro Max, especially given the concerns you had going in. We understand how important it is to have the freedom to use your device anywhere, and we’re happy everything worked out exactly as you hoped.
We truly appreciate you giving us a chance and thank you for choosing The Unlocking Company!
Great Communication
Great Communication! Fast Service! Your Only Choice For Unlocking!
November 29, 2025
Reply from Theunlockingcompany
We’re thrilled to hear our communication and turnaround time stood out to you. We appreciate the trust you’ve placed in us and are honored to be your go-to choice for unlocking. Thanks for choosing The Unlocking Company!
don't buy from them.
don't buy from them.
paid to unlock m7 z fold 7 they took a week to tell me they couldn't do it but id get a store credit for future unlock
here i am months later trying redeem store credit and they are ignoring me and ghosted me
DO NOT USE THEIR SERVICE
November 28, 2025
Unprompted review
Reply from Theunlockingcompany
Hello Revan, I hope you had a wonderful Thanksgiving. We’re sorry to hear about your experience, and we definitely want to clear this up. Store credit is always honored, and we never “ghost” customers, and we are always ready to answer any questions if you feel you are not getting responded to.
For your Samsung Galaxy Z Fold 7: If a device cannot be unlocked after all methods are exhausted, we always issue a full refund as outlined in our Term and Conditions as well as our refund policy and if not done in the 72 hour average time frame store store credit is always issued and we are more than willing to help you redeem it.
Please reach out to us at sales@theunlockingcompany.com with your order number or the email used at checkout so we can pull up your account and resolve this immediately. We’re here to help and want to make sure you’re taken care of.
Great job..& fast
November 15, 2025
Reply from Theunlockingcompany
Thank you for sharing your experience Jose. We appreciate you choosing The Unlocking Company. Happy Thanksgiving!
Excellent service overall
Excellent service overall, responded to my inquiries quickly, very happy with the results just requires some patience.
November 21, 2025
Reply from Theunlockingcompany
Happy Thanksgiving! We’re glad our team was able to respond quickly and that you’re happy with the final results. Some devices do require a little patience, and we appreciate you sticking with us through the process. Thank you for choosing The Unlocking Company!
i truly thank the unlocking company for…
i truly thank the unlocking company for unlocking my phone we were having an issue but we USB it and I am back on my s24 ultra. I will be coming back b/c I will have to unlock my sons phone next. thank you the unlocking company.
November 26, 2025
Unprompted review
Reply from Theunlockingcompany
Thank you so much for your kind review! We’re glad the USB method resolved the issue and that your S24 Ultra is back up and running. We truly appreciate your patience throughout the process and look forward to helping with your son’s phone next. Thank you for choosing The Unlocking Company!
Very prompt and professional
Very prompt and professional. I've used them several times now and always will.
November 25, 2025
Unprompted review
Reply from Theunlockingcompany
We appreciate your continued trust in our service. We're glad our prompt and professional support keeps you coming back. Always happy to help anytime you need us!
Excellent service!
Excellent service!! Bought a new iPhone in the US (I’m British) but was locked to a “Reseller Flex” carrier. Submitted my payment on a Saturday afternoon and by Monday afternoon the phone was unlocked and good to go.
Also great value compared to other companies out there.
Thank you
November 24, 2025
Unprompted review
Reply from Theunlockingcompany
We’re glad we could quickly unlock your Reseller Flex iPhone and have you up and running by Monday. It’s great to hear you found our pricing and service a better value compared to others. If you need anything else please do not hesitate to email us!
Amazing experience from start to…
Amazing experience from start to finish. The unlock was permanent, and even after a software update everything still works perfectly
November 18, 2025
Unprompted review
Reply from Theunlockingcompany
We’re glad your unlock went smoothly from start to finish and that everything continues to work perfectly even after software updates. We truly appreciate you choosing The Unlocking Company!
What impressed me most is their success…
What impressed me most is their success rate. They handled my carrier locked phone with no issues at all, something other services couldn't do.
November 22, 2025
Unprompted review
Reply from Theunlockingcompany
Thank you for sharing your experience! We’re glad our success rate stood out and that we were able to unlock your carrier-locked phone when other services couldn’t. We appreciate your trust and thank you for choosing The Unlocking Company!
Easy process
Excellent communication throughout the process. They did just as promised, notifying me as soon as they had my unlock code.
November 22, 2025
Reply from Theunlockingcompany
We’re glad our communication and follow-through made the process smooth for you. Keeping our customers updated and delivering exactly as promised is something we take seriously. We appreciate you choosing The Unlocking Company!
This company is awesome …
This company is awesome and the service is fast and smoothly, they unlocked my iPhone 15 pro max in less than 5 minutes. I recommend.
November 22, 2025
Unprompted review
Reply from Theunlockingcompany
We’re thrilled to hear your iPhone 15 Pro Max was unlocked in just a few minutes and that everything went smoothly. We truly appreciate your recommendation and thank you for choosing The Unlocking Company!
Their customer service is outstanding
Their customer service is outstanding. I contacted them through WhatsApp and got quick, friendly support. The unlock was completed faster than expected.
November 21, 2025
Reply from Theunlockingcompany
We’re glad to hear our WhatsApp support team was able to assist you quickly and that your unlock was completed even faster than expected. We truly appreciate you choosing The Unlocking Company!
Best of the Best
Amazing! Excellent service! My phone was unlocked in just a few minutes. Once they confirmed it was unlocked, I quickly tested the other SIM card, and it was unlocked and I was able to make a test call. Thanks a million, guys! Excellent service. Congratulations, and I highly recommend them!
November 21, 2025
Unprompted review
Reply from Theunlockingcompany
We’re thrilled to hear your phone was unlocked within minutes and that everything worked perfectly with your new SIM. We truly appreciate your recommendation and are grateful you chose The Unlocking Company. If you ever need us again, we’re here to help!
Amazing - Better than expected
Amazing, fast and efficient service, every step is simple.
Congratulations to this team, it really exceeded all expectations.
November 20, 2025
Unprompted review
Reply from Theunlockingcompany
We’re happy to hear the process felt simple, fast, and efficient for you. Our team truly appreciates the recognition, and we’re glad we could exceed your expectations. Thank you for choosing The Unlocking Company!
Reply from Theunlockingcompany
We’re glad your device was unlocked within the hour and appreciate you choosing The Unlocking Company
Good professional service.
November 21, 2025
Reply from Theunlockingcompany
Always happy to help, please let us know if you need anything!
Promise were fulfilled as promised
Promise were fulfilled as promised. Great customer service and service provided. Trusted.
November 21, 2025
Reply from Theunlockingcompany
We’re glad to hear everything was delivered just as promised and that our customer service stood out to you. We appreciate your trust and thank you for choosing us!
Nice people but it said within 72 hrs I…
Nice people but it said within 72 hrs I would have a unlock code just to e told it’s taking longer than expected I don’t believe that when others with AT&T service said it only took 24hrs or less. If you can’t make it happen within your 72hr time frame maybe you should raise that till longer. I trusted the good reviews but they are probably paid reviews not real ones I would love a refund and I will up my stars but till then it’s 2 stars at most sorry it clear as day states 1-72hrs not any longer. My phone is NOT a iPhone 17 pro max it’s a regular iPhone 17
November 16, 2025
Unprompted review
Reply from Theunlockingcompany
Thank you for your feedback, and we’re glad you found our team helpful. We do want to clarify that the 1–72 hour time frame is an average estimated time, not a guaranteed delivery window. This is stated on our product page, FAQs page, Terms & Conditions, and on the receipt. Some devices complete very quickly, while others require additional carrier attempts depending on the model (iPhone 17 Pro Max), IMEI and internal policy checks.
We’re sorry your expectations weren’t met, and we understand your frustration when the process takes longer than anticipated. If you’d like us to review your order or prefer a refund, please email sales@theunlockingcompany.com and we’ll be happy to assist you directly.
I appreciate how transparent their…
I appreciate how transparent their pricing is. No hidden fees, no surprises just fast, reliable unlocking exactly as promised.
November 19, 2025
Reply from Theunlockingcompany
Thank you so much for the great feedback! We’re glad our transparent pricing and no-surprise approach stood out to you. We work hard to keep everything clear, simple, and reliable from start to finish. We truly appreciate you choosing The Unlocking Company!
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