The hat was fine, and just as described. Through no fault of the seller, however, the delivery went wrong and I ended up waiting nearly two weeks for it. The seller couldn't have been more helpful in... See more
Company replied
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See what reviewers are saying
I had an issue with one of the items received which had been broken in transit. I contacted the customer service via email and was amazed how quickly they responded. It was literally minutes from sen... See more
Company replied
Product as described, good price and arrived quickly. Unfortunately packaging was not the best and product, which was ceramic, damaged. Contacted company, got a reply the same day from Carolyn and a r... See more
Company replied
I ordered a product on 30/11/22. Website stated 3-7 days for delivery. Contacted store 14 days later as item not arrived asking them to chase matter up and to resend as I believed the item to be... See more
Company replied
Company details
Written by the company
Your new favourite online home and gift. Come on in and browse our selection of specially selected items for you, your home and family. Coastal designs, Halloween and Christmas specialities for your home, business or evert. Bringing you a touch of affordable luxury, wellbeing and style. Free delivery to most UK addresses including Northern Ireland.
Contact info
Windmill House, BN16 9DD, Littlehampton, United Kingdom
- service@theusefulshop.com
- theusefulshop.com
4.0
Great
73 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely house thankyou
October 14, 2021
Reply from The Useful Shop
Thank you Sharon, we really appreciate you taking the time to leave this 5* review
Like it says on the tin .
Like it says on the tin .. this is a very useful shop . Always has some unexpected and off beat products that you can’t find on the high street ! Totally takes the stress out of gift buying . Products always arrive on time and great quality .
October 8, 2021
Unprompted review
Reply from The Useful Shop
Thanks for taking the time to write this 5* review and for your kind words. We love finding unusual and appealing products for our customers!
Beautiful Wreath
The delivery was super fast. My pumpkin wreath was gorgeous. Something I can put up every year. I would purchase of this site again.
October 7, 2021
Reply from The Useful Shop
Thank you so much for your 5* review, we really appreciate it! We are super proud of our Halloween collection!
Fabulous candles
Fabulous candles. Marvellous quality, long lasting burn, and great scents to fragrance the house over the Festive Season. Can not recommend highly enough.
October 7, 2021
Unprompted review
Reply from The Useful Shop
Thank you so much for your 5* review, we really appreciate it! Thanks also for highlighting our candles, we're really fussy about which ones we stock so are delighted you rate them so highly :-)
Excellent shop!
Excellent! Fab service, delivery and choice of gifts!
October 7, 2021
Unprompted review
Reply from The Useful Shop
We aim to please! Thank you so much for taking the time to leave this 5* review.
Great service andcustomer service
October 7, 2021
Reply from The Useful Shop
Thank you so much for your 5* review, we really appreciate it and look forward to being of service to you again.
This shop sells beautiful quaint…
This shop sells beautiful quaint products. They also offer free delivery which is an added bonus. Their customer service is great and I will definitely buy from the Useful Shop in future. I recommend this company to everyone
July 3, 2020
Unprompted review
Very Happy
Great company to do business with. Fantastic customer service, quick and free delivery, unique item's. All in all a great experience and would definitely recommend to anyone.
October 8, 2018
Unprompted review
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