The Vet Shed Reviews 

847
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I had been waiting for an out of stock product for months...... The Vet Shed were the only company that kept in touch and advised me that the product was now in stock! Ongoing communication has been... See more

Rated 5 out of 5 stars

I ordered an item for my dog on the site and took the express postage option. My order went through at the end of the day on Monday, by about 8am Tuesday it was packed and sent out, then it reached... See more

Rated 5 out of 5 stars

Very quick to dispatch. Arrived promptly, especially given current delays in supply chains. Used Auspost..who are so reliable and quick. Only problem was me not understanding that I had to look in my... See more

Rated 5 out of 5 stars

I discovered Vet Shed when googling for Xmas presents for Lola to give her Doggy Daycare friends. The toys i purchased before Xmas were a little more unique than what was avail on other websites and t... See more

Company details

  1. Pet Store
  2. Hobby Store

Information provided by various external sources

Where it costs less to give your pet the best!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

847 reviews

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4.7

All reviews

(847)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Positives outweigh drawback

The stock was unavailable even though it showed as available online. I ordered with express post on Thursday, the following Wednesday the stock was in transit. One week for express post request is a bit slow. The Vet Shed did however call me and informed me of the situation and that stock was expected on Monday afternoon, and refunded my express post charge. The Vet Shed then did send via express due to my inconvenience - I’m very pleased with that. I would use The Vet Shed again due to the positive experiences out weighing incorrect online shopping stock availability.

March 22, 2023
Rated 5 out of 5 stars

Quick

Quick, responsive, contacted me when there was a problem with good alternatives to choose from

February 21, 2023
Rated 2 out of 5 stars

Your nominated delivery company

Your nominated delivery company, Aramex is about as effective as a chocolate fireguard. Frankly, if you’d had someone walk my order from Brisbane, it would have been here quicker.

January 9, 2023
Rated 2 out of 5 stars

Poor communications about closures prior to ordering …

Maybe tell customers about limited operations sand slow shipping before they order. Not wait to take $300+ and then send an email saying you’re on holiday to 3 January
I ordered things because I needed them now, not 10 days later

This is my last vet she’s order

December 25, 2022

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