The Vet Shed Reviews 

847
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I had been waiting for an out of stock product for months...... The Vet Shed were the only company that kept in touch and advised me that the product was now in stock! Ongoing communication has been... See more

Rated 5 out of 5 stars

I ordered an item for my dog on the site and took the express postage option. My order went through at the end of the day on Monday, by about 8am Tuesday it was packed and sent out, then it reached... See more

Rated 5 out of 5 stars

Very quick to dispatch. Arrived promptly, especially given current delays in supply chains. Used Auspost..who are so reliable and quick. Only problem was me not understanding that I had to look in my... See more

Rated 5 out of 5 stars

I discovered Vet Shed when googling for Xmas presents for Lola to give her Doggy Daycare friends. The toys i purchased before Xmas were a little more unique than what was avail on other websites and t... See more

Company details

  1. Pet Store
  2. Hobby Store

Information provided by various external sources

Where it costs less to give your pet the best!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

847 reviews

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4.7

All reviews

(847)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Vetshed is great for products and…

Vetshed is great for products and service. However given the fact they are using aramex for delivery we won’t use again as receiving a delivery is impossible. Please let us know if you change couriers and we’ll gladly use again

December 7, 2022
Rated 1 out of 5 stars

I purchased a pack of four Cosmic…

I purchased a pack of four Cosmic catnip objects on the basis that about two years ago I bought only one which my four cats adored.
They played with it for ages and the smell of catnip must lasted considerably given their reactions.
This time I opened one after another with absolutely no reaction from them whatsoever. Very disappointing.

October 26, 2022
Rated 5 out of 5 stars

Great service

Another successful delivery of my order.
I am a repeat customer and I am very happy with the products ,prices and service.

October 28, 2022
Rated 1 out of 5 stars

Worst Experience … CAUTION

Worst experience with a company that I think I’ve ever had in my life. After waiting 5 days for my items to be sent I was given poor excuses and less than average customer service from Kate. Her nonsensical explanations and skirting around of fine print and policies was not customer focused at all and made me feel extremely unvalued as a customer and an educated and hard working individual. Still waiting for the items. I would never recommend this company; purchase at your own risk.

October 31, 2022
Rated 3 out of 5 stars

Delivery by aramex - what delivery?

I had no issue with the order process. All good.
But still waiting for delivery 9 days later.

Subsequently my dog is out of the supplement.

Would suggest Vetshed use a different carrier/courier.

September 4, 2022
Rated 5 out of 5 stars

Excellent customer service

We had a couple of issues with our online order and The Vet Shed were so prompt at responding and finding a resolution to our support request. Excellent customer service and the best value price we could find on the item we were after.

September 2, 2022
Rated 5 out of 5 stars

Very quick to dispatch

Very quick to dispatch. Arrived promptly, especially given current delays in supply chains. Used Auspost..who are so reliable and quick.
Only problem was me not understanding that I had to look in my newly made account to see what was happening, as I was used to getting updates from other online suppliers via mob ph or email. But once I figured it out ..it was all good.

August 1, 2022
Rated 5 out of 5 stars

Will definitely buy again from The Vet Shed

I usually buy my cat products from another retailer but they were out of stock, I desperately needed ringworm cream so decided to try The Vet Shed. So happy and I’ll definitely be buying more products from The Vet Shed.

August 1, 2022
Rated 5 out of 5 stars

Fabulous and fast

Vet shed sent my order very quickly.Exactly what was ordered.The ordering process is really easy to navigate which is just perfect for tech illiterates like me.Many thanks Vet Shed

August 1, 2022

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