Thevic Reviews 64

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

why this type of sites ever allowed in UK? £60 on low stake 1 future no win, gambling commission instead of banning future buys, and auto spin, ban Scam sites like this, This site was recommended by s... See more

Rated 1 out of 5 stars

This is the worst online casino I have ever experienced. Firstly sometimes you will deposit and it won't go in your account it will just go missing. Secondly you can never contact this casino, there l... See more

Rated 5 out of 5 stars

Making this post because the reviews don’t feel too fair I play the same game on every site and the volatility of the game is pretty high, and this site is the only one to pay out on the t... See more

Rated 1 out of 5 stars

Worst site I've ever played. Bonuses on a quid bet on megaways paying out 3x... Never a bonus on centurion despite no payouts or reel modification on the spin. Absolute rubbish, obviously a scam site... See more

1.8

Poor

TrustScore 2 out of 5

64 reviews

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Rated 1 out of 5 stars

Wt they just took £1000 odd from my…

Wtthey just took £1000 odd from my account left me with £88 lol they don't reply thier site keeps crashing,scam,does anyone know how to get hold of these?wow I've seen some dodgy casinos in my time but nothing like these

March 25, 2022
Unprompted review
Rated 1 out of 5 stars

Shocking site sent multiple emails live…

Shocking site sent multiple emails live chat phone calls not joy
they have
£800 of my money they even got me to ring safer gambling team RANK GROUP by the way

Not bout to explain to them what i can and cant afford to play online with and the fact i had withdrew 7k in 3 weeks what's the problem

pee take site i told them open the rescriction on my account i will withdraw and close account take money to another site

still waiting no replys to emails been 4 days

Avoid this site and if gambling commission read this or rank take note and sort this sh...t out

March 13, 2022
Unprompted review
Rated 1 out of 5 stars

Would have given Zero star if I could...

I joined Thevic.com deposited my money making sure not to accept the bonus, I won £200 and decided to withdraw..so far so good it accepted my withdrawal then I deposited again and won so I thought I would leave the £50 balance and play the next day...and that is where it ends..locked out of the account, had no luck on chat even though no:1 in queue , tried telephoning but lines are down, tried emailing but have had no reply
and it's been 5 days. Im sure in this day and age if you sign up they should instantly reject you not allow and take your deposits then locked you out with totally no explanation. My username Dtvdgx1
They could and should at the least return my deposits.
Yes I feel totally scammed, if they read this I would like to say "just give me back my money".

February 2, 2022
Unprompted review
Rated 1 out of 5 stars

Now I'm not one for leaving bad reviews…

Now I'm not one for leaving bad reviews about my casino experience's but thevic.com is having a laugh.. surely.

After my first experience, I thought hmm ok, I will give it another try sometime soon.. I have gave it several tries now and it's the same experience every time. Same with their sister sites. Poor returns with a very slow, unstable site. It logs you out all the time and games crash constantly. I don't know if it's just me but red tiger slots seem rigged. My gameplay always crashes on red tiger slots and after its reloaded, it's not the same experience as it was before it crashed. Every spin is losing.. I play at low stakes so I could be playing at 10ps or 20ps on red tiger slots and as soon as my balance hits £3.16 every spin apart from one will be losing.. giving me an 8p return. This could be the average return at these stakes, I don't know but the same outcome and experience?? Seems to be the same pattern every session.

For me, this is not a casino I will have in mind when it comes to depositing..

1 star from me you guys.

Username: adamgb87

January 29, 2022
Unprompted review
Rated 1 out of 5 stars

Worst customer service I’ve ever…

Worst customer service I’ve ever encountered. I joined after receiving an invite from another casino and made a deposit of £50 . I was played for about 1 hour then stopped for lunch , when I attempted to login it wouldn’t let me as I had been a member of a sister casino I had self excluded from. Why let me play for so long and let me win over£250 ? So far they have only returned my initial deposit not any winnings. Con merchants.

December 2, 2021
Unprompted review
Rated 2 out of 5 stars

The site is ok to use has a great match…

The site is ok to use has a great match bonus 100%, you play what you deposit any any slot then once it’s gone your left with bonus money, which would normally be fine but you have a selection of 8 games too choose from. Fine not a problem took my £25 bonus for up to £200 then upped my bet. Got a bonus and won £3500 bloody amazing didn’t read the terms and conditions my fault really turns out the most I could with draw was 10x my bonus total £250 absolutely gutted was not the word never won on a slot like that. Cleared the play through withdrew 200 I’m up the payment was instant fantastic, differed I’d have another go later no wins no bonus, ended up putting the 200 back in again no wins no bonus on every slot I tried. So in a nut shell your win loads with bonus funds as it’s capped and nothing with real money but good luck too those that do actually get a win take it and run

November 16, 2021
Unprompted review
Rated 5 out of 5 stars

Nothing but praise

Not sure where all the bad reviews have come from. Been playing for over a week. Winnings always paid out in quick time and gameplay is pretty decent. I play slots and definitely getting more out than I put in. The review below about the bonus wagering is not the sites fault, all explained in t&c's and all gambling sites do the same.

November 3, 2021
Unprompted review
Rated 1 out of 5 stars

Stay away from this site

Stay away from this site, You would be hard pressed to find one that is worse.

30 minutes to get on live chat and then 9/10 the chat abruptly ends and you have to go through it all over again, this isn't a one off it's every time! add to that when you do get through the support are useless.

Prizes are never added, There are glitches all over the site and half the time the website won't even load.

October 5, 2021
Unprompted review
Rated 1 out of 5 stars

#GamblingCommission

thevic.com is advertised at the top of the google page, after putting a £10 deposit on this casino I opted into wager £20 get a £5 in the casino section.
Unknown to me anyway when I was in the middle of play I got this £5 added to my credit, well I should of read the terms because I was down to my last few spins then I won £144.00 Happy days.
But No I continue to play, here's a sequence to show you: £144.00, £143.00, £142.00, £23.00, £22.00,
Hold Up!. The terms...
Bonus Credit Wagering 40x (£5)=£200, max convert after waging. - £20.

After this the gameplay changed I deposit another £10 then £20. pretty much what I expected, last spin Is always Bonus, Bonus, Nothing. The deposit is quick & easy enough to do in a click or 2. but I've had enough Just about to self-exclude myself, but I couldn't for the Responsible Gambling link is a dead link. No links are on display to exit or even go to a different game. it's a scam!

September 3, 2021
Unprompted review
Rated 1 out of 5 stars

I Haven't received my funds in my…

I Haven't received my funds in my account they are refusing to pay out my cash back which is real cash and not bonus funds I locked my account myself but I had cash inside now they are not paying it and keep refering me to a different department , I want my cash back or I'm leaving 100s of reviews on multiple sites , not a good start for the Vic casino business I see, account username jeyda321

August 30, 2021
Unprompted review
Rated 2 out of 5 stars

Poor online gaming experience on TheVic.com

Grosvenor Casinos apparently thought it a good idea to create a separate website for one of their flagship casinos, the Grosvenor Victoria casino. They send invitations to join via e-mail using their existing customer contact database. As the introductory offers are quite good I decided to give TheVic.com a try, hoping for a premium, smooth running, gaming experience. Well people, don’t bother! There is no dedicated app available, so you have to play on their website using a normal browser. Unfortunately, when you maximise the game on your screen, you lose the bottom of the game meaning you can’t see your actual live account balance whilst playing. They also display your account balance at the top of the screen. However, that account balance is updated with a rather large delay, so you never know quite where you are with your account balance. Gaming experience (as in RTP etc.) appears similar to other websites. The big difference here is when playing on TheVic.com, your game is constantly interrupted by “internal server error” or “session expired” messages flashing up on your screen. This even happens during bonus game rounds, causing you to lose your free spins. This really doesn’t entice me to deposit with TheVic.com ever again, despite their good introductory offers for second and third deposits. I am at a loss to understand why Grosvenor Casinos thought it was a good idea to offer online gaming through this website. Their account opening and depositing money process was smooth enough. I can’t comment on the withdrawing side of things though - I lost my full initial deposit and matched bonus balance, so I never had the pleasure of withdrawing any winnings from this site, but there is of course always a good chance of that happening when playing online - I fully accept that. I did once try to contact their customer support through online chat to report the never ending error messages whilst playing. When I got connected I was told I was number one in the queue and a representative would be with me shortly. Fast forward 30 minutes and I was still “number one in the queue” - needless to say I gave up in the end. So all in all TheVic.com really isn’t anything special and therefore I wouldn’t recommend to anyone signing up to this site - definitely not until they manage to resolve all the reported issues as highlighted above…

August 9, 2021
Unprompted review

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