While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.9
4 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered beautiful preowned eternity ring online and received it the following morning. It’s superb , much better than expected and such a bargain too. Thank you for keeping me updated with the postage and supplying such a high quality diamond ring.
I ordered the ring on Sunday evening, and it was delivered late Tuesday morning.
It was exactly as described. I had a couple of questions about the size, these were answered promptly.
I am really pleased with purchase, and the service. Often buying jewellery online is a keep of faith. I'm glad i took the leap!
One star as you cannot select zero.
This organisation is happy to sell you worthless tat and then have no aftersales care at all.
The comment on website of "no quibble 14 day return" is nonsense.
The comment of "sold as seen" is also nonsense as you don't see the item until it is received.
The item I purchased was a gift, but wouldn't have presented as a gift, leaving me hundreds of pounds out of pocket.
Very disappointing. Would not recommend to anyone.
Reply from thevintagejeweller.co.uk
Hi there, for people reading this:
Please note that this is a false review - unfortunately we have only seen this after our window to flag as false had expired.
We have never had a 'sold as seen' comment on our items, nor a 14 days return policy.
We have a 30 days return policy that has always been upheld. Furthermore, I cannot find any evidence of serving a Paul Davidson in our order history or emails.
We do not use trust pilot and would rather our company profile was not on here, but that is something we cannot control.
Cheers,
The Vintage Jeweller Team
Bought two platinum wedding bands from these guys and they exceeded expectations. Great company and very pleased with the rings
Thanks Shaun
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
