Had an issue with delivery and it was dealt with promptly. Many thanks
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Review summary
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I have been using this company for some time now and have had nothing but great experiences. Really great customer service and ordering is straight forward with swift delivery via Royal Mail with disc... See more
Company replied
Excellent service from this company. I was missing a pack of needles in my delivery (or perhaps I mistakenly threw them away) but upon emailing the company I was quickly advised that a new supply wo... See more
Company replied
The best online clinic I have used, great customer service all questions are answered promptly and the clinical team is just a phone call away. If there is any issues the team will reach out promptly... See more
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4.4
Excellent
70 reviews
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Replied to 100% of negative reviews
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I have had absolutely exceptional…
I have had absolutely exceptional customer service throughout!! I cannot recommend this place enough!! I had a problem with my initial delivery of my product, so I emailed them to explain what had happened and their communication has just been top notch, they did all they could to send out another product asap whilst they investigated what had happened with the initial delivery.
Also, any questions I have they have answered promptly. The whole experience has been great Thank you
March 4, 2026
Unprompted review
Reply from Thevirtualslimmingclinic
Dear Nicola
Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with us. Our team always aims to provide the best possible support and guidance, so it’s wonderful to know we’ve made a difference. Thank you for recommending us, it truly means a lot!
The VSC
Seamless Experience
I have been using this company for some time now and have had nothing but great experiences. Really great customer service and ordering is straight forward with swift delivery via Royal Mail with discrete packaging. I won't be going anywhere else. Thank you.
January 10, 2026
Unprompted review
Reply from Thevirtualslimmingclinic
Dear Verity
Thank you so much for your kind words!
We’re delighted to hear that you’ve had such a positive experience with us. Our team always aims to provide the best possible support and guidance, so it’s wonderful to know we’ve made a difference.
Thank you for recommending us, it truly means a lot!
The VSC
I’ve been really impressed with The…
I’ve been really impressed with The Virtual Slimming Clinic. Ordering and reordering is very easy and delivery is always quick. Everything arrives well packaged and kept cold, so it’s ready to go straight into the fridge.
Before starting this, I was tracking my food daily and going to the gym 5 days a week, yet the scales barely moved. I was close to giving up, but decided to try this as a last resort. I lost 4lbs in my first week, and now just over two months in I’ve lost more than a stone, which still feels a bit unreal.
My appetite is so much more controlled, I’m satisfied on smaller portions and I’m no longer constantly thinking about food. I’ve also felt more energised and positive overall.
What I really like is that it’s not just about the medication — there’s proper support and guidance throughout, which makes it feel sustainable and reassuring. Communication has been great. Would definitely recommend
December 12, 2025
Unprompted review
Reply from Thevirtualslimmingclinic
Dear Saghir
Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with us. Our team always aims to provide the best possible support and guidance, so it’s wonderful to know we’ve made a difference.
Thank you for recommending us, it truly means a lot!
The VSC
A great first experience
A great first experience, the consultation and ordering process was straightforward and easy to navigate. I have received my items and will definitely place another order very soon.
December 9, 2025
Unprompted review
Reply from Thevirtualslimmingclinic
Dear Asia
Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with us. Our team always aims to provide the best possible support and guidance, so it’s wonderful to know we’ve made a difference.
Thank you for recommending us, it truly means a lot!
The VSC
A great experience and excellent results.
Very simple and efficient process. I have been with the clinic for a short while and the after care is fantastic. They take you through every step and make things very simple. They have tailored my treatment and it is working extremely well. I would recommend them.
November 5, 2025
Unprompted review
Reply from Thevirtualslimmingclinic
Dear Client
Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with us. Our team always aims to provide the best possible support and guidance, so it’s wonderful to know we’ve made a difference.
Thank you for recommending us, it truly means a lot!
The VSC
Excellent service
The best online clinic I have used, great customer service all questions are answered promptly and the clinical team is just a phone call away. If there is any issues the team will reach out promptly to solve it. Very user friendly website to navigate five stars all round.
December 5, 2025
Unprompted review
Reply from Thevirtualslimmingclinic
Dear Client
Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with us. Our team always aims to provide the best possible support and guidance, so it’s wonderful to know we’ve made a difference.
Thank you for recommending us, it truly means a lot!
The VSC
Excellent customer service
Excellent customer service, always helpful with any issues I’ve had. Quick email response times and polite communication throughout.
Highly recommended.
December 9, 2025
Unprompted review
Reply from Thevirtualslimmingclinic
Dear Tim
Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with us. Our team always aims to provide the best possible support and guidance, so it’s wonderful to know we’ve made a difference.
Thank you for recommending us, it truly means a lot!
The VSC
I had the best experience with the…
I had the best experience with the virtual slimming clinic. I received my medication fast and tracked. The process was smooth throughout and the support team are great! Will order again!! Thank you!
December 8, 2025
Unprompted review
Reply from Thevirtualslimmingclinic
Dear Charles
Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with us. Our team always aims to provide the best possible support and guidance, so it’s wonderful to know we’ve made a difference.
Thank you for recommending us, it truly means a lot!
The VSC
Putnam replied to my query promptly and…
Putnam replied to my query promptly and efficiently.
December 4, 2025
Unprompted review
Reply from Thevirtualslimmingclinic
Dear Karen
Thank you for your kind words and positive feedback.
The VSC
Great reliable company
I’ve had a brilliant experience with The Virtual Slimming Clinic. The service is always reliable, professional, and really easy to use. Everything is clearly explained, communication is quick, and I always feel well looked after. It’s a company you can trust, and I wouldn’t hesitate to recommend them to anyone looking for a supportive and efficient service.
December 2, 2025
Unprompted review
Reply from Thevirtualslimmingclinic
Dear Kerrie
Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with us. Our team always aims to provide the best possible support and guidance, so it’s wonderful to know we’ve made a difference.
Thank you for recommending us, it truly means a lot!
The VSC
I have found the whole process of…
I have found the whole process of ordering to be straightforward. They keep you informed with regards to the status of the order and delivery which is helpful and support is there if I need it. Thanks guys.
November 11, 2025
Unprompted review
Reply from Thevirtualslimmingclinic
Dear Sameea
Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with us. Our team always aims to provide the best possible support and guidance, so it’s wonderful to know we’ve made a difference.
Thank you for recommending us, it truly means a lot!
The VSC
The customer service team go above and…
The customer service team go above and beyond to help. Fast service, competitive prices and best customer team.
November 28, 2025
Unprompted review
Reply from Thevirtualslimmingclinic
Dear Carrie
Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with us. Our team always aims to provide the best possible support and guidance, so it’s wonderful to know we’ve made a difference. Thank you for recommending us, it truly means a lot!
Kind regards
The VSC Team
From the time I ordered to the time of…
From the time I ordered to the time of delivery was only a couple of days, really impressed.
November 14, 2025
Reply from Thevirtualslimmingclinic
Dear Client
Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with us. Our team always aims to provide the best possible support and guidance, so it’s wonderful to know we’ve made a difference.
Thank you for recommending us, it truly means a lot!
The VSC
A personalised and professional service
I found the staff very personal as well as very professional with a team of pharmacists and also medical personnel checking my details. They have worked well to improve their digital services that outsmart even the biggest players - yet are still easy to get in touch with personally should there be any questions. Professional, honest and due diligent, and a good next day delivery service with a fair price.
November 1, 2025
Unprompted review
Reply from Thevirtualslimmingclinic
Dear Kait
Thank you so much for your kind words and for taking the time to share your experience.
We’re delighted to hear that you found our team both personal and professional. Ensuring every Patient receives attentive, safe, and supportive care is incredibly important to us, so your feedback means a great deal. We are also pleased that you have noticed the improvements to our digital services, we work hard to make our platform efficient while still keeping it easy for you to reach us directly whenever you need assistance.
Your comments about our honesty, diligence, and next-day delivery service are truly appreciated. Thank you again for choosing us , we’re always here if you need anything.
Best regards,
The VSC
Fantastic service
Fantastic service. Ive been using the website for some time now. Extremely efficient and I always have my order within a day or two.
October 31, 2025
Unprompted review
Reply from Thevirtualslimmingclinic
Dear Client
Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with us. Our team always aims to provide the best possible support and guidance, so it’s wonderful to know we’ve made a difference. Thank you for recommending us, it truly means a lot!
The VSC
Incredible service as always
Incredible service as always. my go to
October 27, 2025
Unprompted review
Reply from Thevirtualslimmingclinic
Dear Client
Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with us. Our team always aims to provide the best possible support and guidance, so it’s wonderful to know we’ve made a difference. Thank you for recommending us, it truly means a lot!
The VSC
Brilliant & Trusted Company
The Virtual Slimming Clinic have been great to deal with from the outset. They have gone above and beyond to help & have made the experience a good one. I would definitely recommend them to anyone who is unsure.
September 29, 2025
Unprompted review
Reply from Thevirtualslimmingclinic
Dear Client
Thank you so much for your kind words!
We’re delighted to hear that you’ve had such a positive experience with us.
Our team always aims to provide the best possible support and guidance, so it’s wonderful to know we’ve made a difference.
Thank you for recommending us, it truly means a lot!
The VSC
Really good efficient service
Really good efficient service
Have recommended to friends.
September 30, 2025
Unprompted review
Reply from Thevirtualslimmingclinic
Dear L Shaw
Many thanks of your kind words. We are pleased to know you are satisfied with the service.
Kind regards
The VSC
Everything was wonderful
Everything was wonderful. The customer service were very helpful when my order didn't arive
September 26, 2025
Unprompted review
Reply from Thevirtualslimmingclinic
Dear Jenny
Many thanks of your kind words. We are pleased to know you are satisfied with the service.
Kind regards
The VSC
Ongoing Support
I find the entire team at The Virtual Slimming Clinic not just a delight to deal with but a fully responsible medical team who I feel I can trust with any concerns I have had on my journey. I would not hesitate to recommend them to anyone out there who may be unsure of which online Clinic to work with. You will not find a better team. Thank you for your ongoing support, it is so very much appreciated.
September 17, 2025
Unprompted review
Reply from Thevirtualslimmingclinic
Dear Fi
Thank you so much for your wonderful feedback! We’re truly delighted to hear that you feel supported and reassured by our team. Building trust and being there for our patients throughout their journey is at the heart of what we do, and your kind words mean a great deal to us.
We’re grateful for your recommendation and look forward to continuing to support you every step of the way.
Kind regards
The VSC
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