I had such high hopes after reading the reviews that it would stop my dog from eating grass, but unfortunately it did not. That's why I'm a bit disappointed.But nevertheless, it will contribute to hi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Providing dogs with essential nutrients to support long-term well-being—all in a single tasty treat.
Contact info
Netherlands
- info@thevitalpaws.com
- thevitalpaws.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My dog is a super picky eater and loves…
My dog is a super picky eater and loves these! He’s also stopped eating grass since he’s started taking them.
We are still in the initial beginning…
We are still in the initial beginning stage. He loves the chews, it has been two weeks now and am hoping to see some improvement with his scratching very soon. I know it might take as long as 6 weeks.
Waste of money
My dog ate them readily enough but she also likes goodos.
Didn’t notice any difference. Extremely difficult to cancel subscription.
Followed tracking on last order.
Shipped from China. Wouldn’t
Trust what was in it after that.
Don’t waste your money
My dog is 10 this year
My dog is 10 this year, she’s recently had some tummy and energy troubles but after having her vital paws chew each day I have noticed a vast difference in her. Her coat is shiny, she has bounds of energy and just seems happier in general. It’s really put a lot of spark back in her.
I purchased vital paws for a friends…
I purchased vital paws for a friends elderly dog. He started getting a bad cough, so I saw this product and along with some hemp oil in his food and his vital paw vitamins, I'm astounded to hear that my friends dogs cough has started to ease some, so I'm extremely happy for this product and definitely going to buy more. 👍❣️
Biosecurity act 2015
confiscated by bio security officer and destroyed as no import permit I understood we were buying from Australia NOT china
The package was seized at Sydney Gateway facility and unless we get an import permit by 21/1/2026 will be destroyed.
Dont buy from them!
Our dog been on them for 2 weeks…
Our dog been on them for 2 weeks haven’t see any change in him yet. He doesn’t really like the taste. But still eats them.
The company never answers any of me emails.
Good quality multi vitamins
Have been using for a couple of weeks, my dog loves eating them. Good quality ingredients. Looking forward to seeing any changes over the next month or two.
ABSOLUTELY DO NOT BUY FROM THIS COMPANY…
ABSOLUTELY DO NOT BUY FROM THIS COMPANY - WHO knows what you are feeding your pet?! The product comes from China despite its misleading advertising on social media. They have very poor communication and will ignore your attempts to contact them It’s also been quite a process to cancel and it takes months to receive product if it happens to get through Australian Biosecurity.
If not you will be contacted by an Australian Biosecurity Officer stating (in summary)
Your international mail did not meet Australian bio security requirements. The goods are non-prohibited goods and an import permit needs to be filled out and paid for. Please present a valid import permit for assessment to the detained goods office if an import permit is not presented within the specified time limit the goods will be destroyed!
⚠️ Consumer warning
⚠️ Consumer warning: I purchased a one-off dog supplement from The Vital Paws and was immediately enrolled into a subscription without clear, explicit consent at checkout. I then discovered the product is shipped from China, despite branding that strongly implies otherwise and without transparent disclosure before purchase. This may be legal, but it is not clear or consumer-friendly — particularly concerning for a pet supplement. Sharing this so others can make an informed decision before buying.
My dog get the diarrhea after 1 chew.
Not Trustworthy
Product never arrived and money debited from my account one month after the next. Never realised I was signing up for a monthly subscription either. Company never contacted me about the failed delivery. Luckily I paid through Paypal regarding a refund. Would not recommend!
My dogs love them and sit at my feet…
My dogs love them and sit at my feet waiting for the next chew.
After taking Vita Paws for a month my…
After taking Vita Paws for a month my dog’s itchy paws seem to have improved. I’ll continue to give him the chews and hopefully in another month he won’t be licking his paws at all 🤞🤞🤞
Still waiting for ours to turn up!!
Still waiting for ours to turn up!!! I ordered on rhe 7th November. It is now the 26th December. There's $100 down the drain. I dont imagine I'm going to be seeing them arrive, having now seen these reviews. Shame.
Don't trust
Don't trust. I purchased one jar and now have a "subscription" and they have charged my credit card. I never knowingly signed a subscription. Classic passive fraud.
We just got it three day’s ago
We just got it three day’s ago. He at least eats it, that’s something! Still haven’t seen any change, to short time.
Do not use this company
Somehow ended up in a three weekly subscription with this company. Where they would deduct my money and no item would ever show up.
Had to contact my bank to get them to have my money refunded.
Do not give them any money because your item will not show up. People comment on their Instagram asking where the items they have bought is and the comments all get deleted
Absolutely terrible company to deal…
Absolutely terrible company to deal with. Beware it is not Australian as stated and the products are dispatched from China. Unable to pause or cancel subscription on their website. I have phoned, emailed and filled out contact us forms. I even sent a message on Facebook messenger. Only reply I received by email sounded automated. They kept saying reach out with any concerns but didn’t actually address my concerns. I am still waiting for the product after nearly 2 weeks. This company is false and misleading. This whole experience has been dreadful. Save yourself the stress and double check you are buying Australian made and owned.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








