I had such high hopes after reading the reviews that it would stop my dog from eating grass, but unfortunately it did not. That's why I'm a bit disappointed.But nevertheless, it will contribute to hi... See more
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Company details
Written by the company
Providing dogs with essential nutrients to support long-term well-being—all in a single tasty treat.
Contact info
Netherlands
- info@thevitalpaws.com
- thevitalpaws.com
Hasn’t replied to negative reviews
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Still waiting for my product
Still waiting for my product. Its almost been a month. I ordered on the 14th Nov
My 6 month old poodle loves these
My 6 month old poodle loves these, I can clearly notice a softer coat. other than that just good to know she gets the necessary nutrients on a daily basis 👌.
Truly good stuff
Truly good stuff, very surprised. My dog was scratching like there was no tomorrow due to her allergies, been giving this chew 2 months now, and I'm seeing a very clear improvement. def a keeper!
Good
Good, dogs enjoy it, healthy stuff, nice free gifts as well (love the tote bag)
Signed up for subscription,did not…
Signed up for subscription,did not receive first two months orders but they took the money out of account,net day email saying low stock order quickly ,this company is a shambles
Absolute rogue of a company!
Absolute rogue of a company!
Got our first order ok then missed our next two deliveries due to ‘low stock levels’! Yet, they’ve deducted money from our account.
We pause the account and they withdraw another months payment and still nothing since the first delivery.
The contact number 0432 730 601 belongs to someone who admitted they work for vital paws but are reluctant to reply or take calls!
An absolute sham and can only assume positive reviews are from staff and friends.
Advise to stay away!!
Six year old labrador got her energy back!
My six year old labrador has had a noticeable increase in her energy levels. She wants to play and take longer walks, we thought that she was getting old and now she has her groove back. We also have dropped her daily Apoquel pills to half and will try to stop the medicine completely at some point. So far absolutely zero itching or ear symptoms even with half the amount of Apoquel, all thanks to VitalPaws.
Misleading Marketing
Dispatched from China and retained by customs who require an additional fee to release it. Not paying the fee and happy to forgo the goods as the company is not honest and I am sceptical of how healthy the product would be for my dog. I have now purchased an Australian based product. Avoid these scammers.
We used to purchase three separate…
We used to purchase three separate supplements, but now we switched to this and it's just one chew per day and we're done. So much better.
Our senior golden is acting more…
Our senior golden is acting more playful again, and her coat feels so much softer. These chews are now part of her daily routine!
As the others disapointed clients
As the others disapointed clients, I am now waiting the product from nearly a month. In the delivery tracking It shows the plain arrived at destination point on November 1st, today is 8th and no news. The answer to my emails complaining are: you habe to be patient and understanding. I have cancelled of course my subscription.
Not Aussie based & banned from import
Product not locally based as claimed. All sent from China, via the slowest method. 3 weeks down and no item. Checking delivery this morning it has been detained at customs, so like another reviewer likely to require extra payment for release (unlike another item also shipped from China around the same time). So glad I cancelled auto delivery immediately. Will never know if this is effective for my dog.
Update: have now received (2months later) a bio security notice. This product is not importable to Australia without an import permit. As I don’t have a one, the product will be destroyed
No good, dog threw up
Both mine and my mother's dog disliked these. Mine threw up about half an hour after eating one. Wrote a review on their website but hasn't been published.
They love them
They love them! They run immediately as soon as they hear me grab the container!
She’s improving after 4 weeks but still…
She’s improving after 4 weeks but still licks her paws and eats grass every chance she gets. But her appetite is better and stools are great. I’m in here for the long haul with my gorgeous girl.
No order, no customer service
It's been more than two weeks since I placed my order and it still hasn't arrived. My emails to the company are ignored. Great experience -- NOT!
I do not recommend this
Took forever to arrived since they came from China! And I needed to pay extra for custom clearance. Neither the origin nor the extra charge are informed!
My dog loves them (that's not really an achievement though!), but I stopped giving them after a month as the main symptom didn’t improve and new symptoms arose! I made a comment about this on Instagram, and they deleted it.
My dog loves the treats!!
Useless delivery service
Worth every cent for the peace of mind
Worth every cent for the peace of mind. Happy, comfortable, and thriving. Best investment I've made for her health.
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