TheWatchCollector Reviews 

219
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

I bought a Rolex Datejust from Tony. After a year or so, I wanted to sell to fund something else. After selling through eBay, the Authentication service they offer sent the watch back to me saying whi... See more

Rated 5 out of 5 stars

I bought Rolex Explorer II 2008 from Tony’s online shop.I would say big thanks for this experience!I was answered at all my question about watch,condition,papers and how this purchase will be proces... See more

Company replied

Rated 5 out of 5 stars

I’ve known Tony for some time now, he’s a dying breed in the watch dealing business. Honest, knowledgeable, quick witted and for someone who should be cranky at his age, friendly and has his finger... See more

Rated 5 out of 5 stars

Just how an online watch purchase should. The item was just as described, arrived quickly and well packaged. Finally, Tony at The Watch Collector was fantastic, he answered all my questions quickly... See more

Company replied

Company details

  1. Watch Store

Information provided by various external sources

The Watch Collector welcomes you to explore our specially curated collection of luxury watches, including pre owned Rolex & Omega watches among many other rare timepieces


Contact info

3.3

Average

TrustScore 3.5 out of 5

219 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.3

All reviews

(219)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing watches sensibly priced.

I was apprehensive when buying online but please feel secure when dealing with this professional, Tony was known by my local jeweller who vouched for him and he didn’t disappoint! I purchased an immaculate watch for a fair price that arrived beautifully packaged with my receipt.
I will be recommending Tony and his company in the future and would feel totally secure purchasing another watch from him.
Thank you again for all your advice and reassurance Tony.
Matt

October 19, 2022
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Reply from TheWatchCollector

Hi Matt
Thanks so much for taking the time to post your feedback ,It was my pleasure helping you take this first step and I am glad that you feel that your leap of faith was justified .
Please don't hesitate to contact me if I can help with anything else in the future and most importantly enjoy your new watch
best regarsd Tony

Rated 5 out of 5 stars

Great experience buying from Tony

Great experience buying from Tony, I'm very happy with my watch and trust Tony to let me know when something to my taste comes in. I'll be back!

September 28, 2022
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Reply from TheWatchCollector

Hi Alex
I am delighted that your enjoying your new watch and it was my pleasure helping you find it .
Please don't hesitate to let me know if I can help with anything else in the future
Best regards Tony

Rated 5 out of 5 stars

Rolex Submariner 5513

The watch is absolutely beautiful and was just as described on the web site. Excellent communications and prompt delivery. Tony is very knowledgeable and helpful. I would happily recommend The Watch Collector to anybody looking for a special timepiece.

September 23, 2022
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Reply from TheWatchCollector

Thanks for the feedback and I am delighted your enjoying your very special new watch
I hope I can help again in the future
Best regards Tony

Rated 5 out of 5 stars

Great transaction the watch is…

Great transaction the watch is beautiful, communication was good. I’d buy from the again.

July 12, 2022
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Reply from TheWatchCollector

Hi John
Thanks for the positive feedback ,enjoy your new watch and I look forward to helping again in the future
Best regards Tony

Rated 5 out of 5 stars

Big Thank you to Tony for helping pick…

Big Thank you to Tony for helping pick my watch. I’m over the moon with it. Fast delivery 💯

July 3, 2022
Unprompted review
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Reply from TheWatchCollector

Hi Steven
Thanks so much for taking the time to share your experience and I am delighted that you made the right choice
Please don't hesitate to let me know if I can help you with anything else in the future.
Best regards Tony

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, helpful and genuine a real 5 star service. Highly recommend

July 1, 2022
Unprompted review
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Reply from TheWatchCollector

Ryan it was my pleasure helping you make your decision and I am sure you will enjoy your watch for many years
Best regards Tony

Rated 5 out of 5 stars

Great service.

July 1, 2022
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Reply from TheWatchCollector

Hi Lyn
Thanks so much for posting your feedback and I really do hope I can help you again in the future
Best regards Tony

Rated 5 out of 5 stars

Great to deal with

I’ve been aware of the watch collector for sometime and finally became a customer recently, treating myself to a Rolex Submariner dated from an very important and meaningful time in my life. An absolute pleasure to deal with, many thanks gents.

June 12, 2022
Unprompted review
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Reply from TheWatchCollector

Hi Mathew
Many thanks for taking the time to send over your feedback its very much appreciated
Kind regards Tony

Rated 5 out of 5 stars

Great honest seller lovely watch safely…

Great honest seller lovely watch safely packed and fast delivery, one issue with a spring bar detaching after the first day maybe the wrong size but easily sorted.

May 28, 2022
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Reply from TheWatchCollector

Glad you like the watch Geoff and thanks for taking the time to send your feedback ,If I can ever help again please let me know
Best regards Tony

Rated 5 out of 5 stars

As a collector of vintage time pieces I…

As a collector of vintage time pieces I source from around the world I can honestly say Tony is by far the best to deal with. Smashed it again Tony Cheers, Karl.

May 23, 2022
Unprompted review
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Reply from TheWatchCollector

Hi Karl
Many thanks for taking the time to post your feedback ,it was great dealing with you and I do hope we can work together again in the future
Best regards Tony

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Great piece, as stated and fast delivery. Easy to deal with.

May 23, 2022
Unprompted review
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Reply from TheWatchCollector

Thanks Tony
Please let me know if I can help again in the future
Best regards Tony

Rated 5 out of 5 stars

Amazing service

Can’t thank Tony enough for helping me pick a watch for my husband, for our 40th wedding anniversary. He loved it. Couldn’t recommend the watch collector more 10/10

May 20, 2022
Unprompted review
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Reply from TheWatchCollector

Natalie
It was great working with you to make sure he got the watch that was just right for him and I am so happy he appreciated your gift.
I am looking forward to helping you find something even more special when you celebrate your 50th anniversary !
Stay safe and well
Best regards Tony

Rated 5 out of 5 stars

Seamaster Chronostop

I received my Omega Seamaster Chronostop (pulsometer dial) expeditiously, and in absolutely beautiful condition. I’m pleased to note that despite its 53 years of age, it is keeping impressively accurate time. It functions perfectly and is a joy to wind and to use daily. The pictures, while appreciated, could not have done justice to this exceptional piece. Thank you!

May 13, 2022
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Reply from TheWatchCollector

Hi Erik
Thanks so much for your very kind words I am delighted that you like the watch so much and do hope I can help you again in the future
Stay safe and well
best regards Tony

Rated 5 out of 5 stars

Exceptional service

Just exceptional service received from this company. Tony was a lovely guy. Hope to deal with again, thanks.

May 10, 2022
Unprompted review
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Reply from TheWatchCollector

Thanks Jaye ,I appreciate your kind words and do hope I can help again in the future
Best regards Tony

Rated 3 out of 5 stars

Email communication could be better

My watch was priced well and arrived in good condition, but email communication was disappointing. I sent two emails (3 weeks apart) asking for clarification about import fees and didn't receive a response to either one.

Update: Tony, your response says "as I explained", but that is simply not the case. I sent two emails asking about import fees and you never replied. The amount wasn't huge and I didn't mind paying, but would have appreciated a response.

May 9, 2022
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Reply from TheWatchCollector

Hi John
Sorry you had to pay the import fees, unfortunatley as I explained they are outside of our control but I am glad yo are happy with the watch
Best regards Tony

Rated 5 out of 5 stars

Superb !!

Fantastic watch, actually better than the photos. Took a watch I wasn’t wearing anymore in part exchange, all in all a pleasure to do business with & a real nice knowledgeable guy. Couldn’t be happier with this new purchase and I’ll be using the watch collector again.

April 29, 2022
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Reply from TheWatchCollector

Thanks so much for the great feedback ,It was a pleasure meeting you and I hope I can help again in the future
Best regards Tony

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