George, Em & Tim were super helpful in answering the questions I had about buying my wing. I felt assured that I was going to be happy with my purchase and I absolutely have been! I swung by the sh... See more
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I needed a wetsuit for my daughter who is 6’2” and tried the usual outlets in person and online-hopeless! Then I found the Watersports Centre which is literally around the corner from where I live. Ge... See more
Company replied
Really great company. Customer support gives out fast replies with precise information on what's going on with your order. The wetsuit is top class as well! Only one I've been able to find that f... See more
Company replied
I called in to ask if anyone could help me with a valve problem on my paddle board. I was met by a very friendly lady who asked me inside. I took my board in and was met by George who sorted my proble... See more
Company replied
Company details
Written by the company
The Watersports Centre - For all of your kitesurfing, SUP and winging needs.
Contact info
4A Solent Road, PO143LD, Fareham, United Kingdom
- 07542835125
- accounts@thewatersportscentre.com
- thewatersportscentre.com
4.9
Excellent
262 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great customer service!
Original parcel got lost in the post, when I emailed to let them know they responded super fast and sent a new parcel out immediately that arrived quickly with a personalised apology note. Thank you so much for your excellent customer service :)
February 8, 2023
Unprompted review
Reply from The Watersports Centre
Thank you so much for being so understanding. We are very pleased that you received the replacement delivery promptly! Enjoy - All the best, The Watersports Centre Team:)
Great service
Great service. George called to check the attachments I had (wrongly!) specified in my order. Shows the advantage of buying from experts who know the kit.
January 17, 2023
Reply from The Watersports Centre
Hi Chris, we are so pleased that George could assist you within your order! Thank you for this review!
All the best,
The Watersports Centre Team :)
Fast shipping and great quality product!
January 9, 2023
Reply from The Watersports Centre
Thank you for your review Lisa, we are so pleased that you are happy with everything!
All the best,
The Watersports Centre Team :)
The team was helpful (as always!) to…
The team was helpful (as always!) to help me fit harness and helmet. thank you!
January 9, 2023
Reply from The Watersports Centre
Thank you for this lovely review Kasia, it was great to see you and we are so pleased that we could assist you! :)
Fast, friendly service and great deals
I receive very helpful advice from the team and great customer service. They have all the latest gear and some very good deals on last season products. Everything arrived quickly and well packaged.
January 2, 2023
Reply from The Watersports Centre
Thank you for this review Andrew, extremely kind of you to take the time out of your day to do this! We are so pleased that you are happy with everything that you have received.
Personal service: Very happy with my purchase of a new…
Very happy with my purchase of a new kiteboard. The sales team took the time to discuss my choice with me and sent a personal note with the package. Looking forward to trying it out!
December 10, 2022
Reply from The Watersports Centre
Hi David, thank you so much for taking the time out of your day to write this review. We are so pleased to hear that you were happy with the service that you received.
We hope that you have lots of great sessions with this board!
All the very best, The Watersports Centre Team.
Great service. Beanie hat.
Del as promised.
Product great.
Competitive pricing.
What’s not to like 👏👏
December 15, 2022
Reply from The Watersports Centre
Thank you so much for this review! We are so pleased that you are happy with the beanie they are great for this weather on the water!
All the best,
The Watersports Centre Team :)
amazing experience
November 28, 2022
Reply from The Watersports Centre
Hi Antonio, thank you so much for your kind words! We really appreciate it! :)
Reply from The Watersports Centre
Hi Dean, thank you for your feedback! We are so pleased that you're happy with the service!
Great shop with really knowledgeable…
Great shop with really knowledgeable staff. Great to have a local shop
November 19, 2022
Reply from The Watersports Centre
Thank you so much for this review! We are so pleased to hear that you're happy with your experience with us! :)
Thank you, The Watersports Centre Team.
They are very helpful.
November 22, 2022
Reply from The Watersports Centre
Thank you for your very kind words!
All the best,
The Watersports Centre Team :)
Friendly service.
November 20, 2022
Reply from The Watersports Centre
Thank you for this Jeff, always pleased to help! :)
Excellent service
Excellent service, communication and advice. I can not fault The Watersports Centre and will be using them for my next purchase. Top product too!
November 3, 2022
Reply from The Watersports Centre
Hi Rosalynde! Thank you so much for this review, we are so pleased that we could assist. We are also really happy to hear that you're pleased with your product. We look forward to receiving your custom again!
All the best,
The Watersports Centre Team :)
Excellent service from start to finish…
Excellent service from start to finish with great communication. Would definitely buy again
November 12, 2022
Reply from The Watersports Centre
Hi Natalie, thank you so much for this review! We are really pleased that you received your goods in time!
All the best,
The Watersports Centre Team :)
Great advice on my recent purchase of…
Great advice on my recent purchase of waist harness. Loving my new hard shell. Lots of good options for female riders. Would recommend !
September 27, 2022
Reply from The Watersports Centre
Hi Cat, thank you so much for this review! We are so pleased to hear that the harness is everything you were looking for - we hope you have some epic sessions soon!
All the best,
The Watersports Centre Team :)
Reply from The Watersports Centre
Hi Jack thank you for this review! We're pleased that you are happy with the service and we look forward to receiving your custom again!
All the best,
The Watersports Centre Team :)
5 stars - total gems at TWC
The team at The Watersports Centre are simply fab. Very professional, friendly and incredibly knowledgable. They were able to help with all my questions around gear and their customer service goes above and beyond. Couldn’t ask for more.
October 24, 2022
Reply from The Watersports Centre
Thank you for this very kind review Beth! We are so pleased that you enjoyed your experience with us!
All the best,
The Watersports Centre Team :)
Great service
Great service sort me out with a really good price as well as getting it ordered
November 2, 2022
Reply from The Watersports Centre
Hi Mark, thank you for this review! We look forward to seeing you again soon.
All the best,
The Watersports Centre Team :)
Fantastic service
Fantastic service. Even received an email out of hours regarding a query I had. The company clearly cherishes their customers. I will definitely use this company again.
October 26, 2022
Reply from The Watersports Centre
Hi Sally, thank you so much for this review! We are really pleased that we could assist you, you certainly right our great customers is what it's all about!
Thank you so much again.
The Watersports Centre Team :)
Reply from The Watersports Centre
Hi Kiril, thank you for this review! We hope that you are loving your new equipment.
All the best,
The Watersports Centre Team :)
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