The Watersports Centre Reviews 

262
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

George, Em & Tim were super helpful in answering the questions I had about buying my wing. I felt assured that I was going to be happy with my purchase and I absolutely have been! I swung by the sh... See more

Rated 5 out of 5 stars

I needed a wetsuit for my daughter who is 6’2” and tried the usual outlets in person and online-hopeless! Then I found the Watersports Centre which is literally around the corner from where I live. Ge... See more

Company replied

Rated 5 out of 5 stars

Really great company. Customer support gives out fast replies with precise information on what's going on with your order. The wetsuit is top class as well! Only one I've been able to find that f... See more

Company replied

Rated 5 out of 5 stars

I called in to ask if anyone could help me with a valve problem on my paddle board. I was met by a very friendly lady who asked me inside. I took my board in and was met by George who sorted my proble... See more

Company replied

Company details

  1. Kite Shop
  2. Outdoor Sports Store
  3. Surf School
  4. Surf Shop
  5. Water Sports Equipment Rental Service

Written by the company

The Watersports Centre - For all of your kitesurfing, SUP and winging needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

262 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(262)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service - these guys always got the extra mile to ensure everything is just right !! We’ll done.

May 29, 2023
The Watersports Centre logo

Reply from The Watersports Centre

Hi Dan,

Thank you so much for this very kind review! We are so pleased that you have enjoyed your experience with us!

All the best,

The Watersports Centre Team :)

Rated 5 out of 5 stars

the support is attentive

the support is attentive, responds quickly, helped to solve all ambiguities immediately during the application.

May 23, 2023
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Reply from The Watersports Centre

Hi Oleksandr, we are so pleased that you were happy with the experience you had with us. Very pleased that we could help!

All the best,

The Watersports Centre Team :)

Rated 5 out of 5 stars

Efficient fast delivery

Efficient fast delivery, competitive price. Really pleased with the board bag. Fits JP Freefoil LXT 130l board. Nice touch of a written note thanking me for the purchase. Will definitely use you guys again.

May 22, 2023
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Reply from The Watersports Centre

Hi Marc,

We are really pleased to hear that your board fits well in your new board bag! Thank you for your very kind review.

All the best,

The Watersports Centre Team.

Rated 5 out of 5 stars

Brilliant

Brilliant . SUP for good price and arrived next day as promised

May 21, 2023
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Reply from The Watersports Centre

Hi Sara, we are so pleased to hear that you have received your paddle board and you are happy with it! A great choice of paddle board package we hope that you have lots of fun!!

All the best,

The Watersports Centre Team :)

Rated 5 out of 5 stars

Good Advice Simple Puchase

Advice and Purchase

Contacted shop through chat on website for advice on product. Then spoke t George on phone who was helpful. Website easy to use and product sent out same day.
They also confirmed some differences between order and phone.

Hope product as good as service

May 4, 2023
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Reply from The Watersports Centre

Hi Bob, thank you so much for this review. We are really pleased that you were happy with the advice and guidance that George gave you. We hope that your product is ideal for what you are after! If there is anything more that we can do please do let us know and we would be happy to help! All the best, The Watersports Centre Team :)

Rated 5 out of 5 stars

Excellent friendly knowledgeable…

Excellent friendly knowledgeable service. Would definitely recommend

May 2, 2023
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Reply from The Watersports Centre

Thank you once again for writing such a great review, we really do appreciate it and we are so pleased that you have been happy with the knowledge and guidance that we offered!

Wishing you all the best, The Watersports Centre Team :)

Rated 5 out of 5 stars

Superior quality and service

Great communication regarding products and technical support, secure payment and fast delivery

May 1, 2023
The Watersports Centre logo

Reply from The Watersports Centre

Thank you for leaving this lovely review, we are so pleased that you were happy with your experience!

All the best, The Watersports Centre Team :)

Rated 5 out of 5 stars

went above and beyond to help me chose…

went above and beyond to help me chose the right wetsuit. Amazing customer service.

April 28, 2023
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Reply from The Watersports Centre

Hi Shaun, thank you so much for this very kind review. We really appreciate it, and we are so pleased that you were able to find the best suit for you!

All the best,

The Watersports Centre Team :)

Rated 5 out of 5 stars
The Watersports Centre logo

Reply from The Watersports Centre

Thank you for this review William, we are so glad that everything was quick and easy for you! We will be very pleased to see you back at some point in the future!

All the very best, The Watersports Centre Team :)

Rated 4 out of 5 stars

Fast order processing, bad delivery agent

Item received as ordered and got despatched very quick. So far great! Using parcel force as carrier is not so great. :-( I stayed at home all afternoon to wait for the parcel, which was not delivered in the end. I was not told if and when it would be delivered again the next day.

March 26, 2023
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Reply from The Watersports Centre

Hi Peter,

Firstly, thank you so much for your order we hope that you are pleased with your new suit :)

Secondly, thank you for making us aware of this. We are very sorry to hear that your delivery experience was disappointing and lacking in communication. We have raised this issue with our account manager at Parcel Force as we are not best pleased with this either.

In the meantime we need to apologise again for any inconvenience that you experienced. And should you choose to purchase from us again please do let us know and we would be happy to make it up to you.

All the best,

Emily, & The Watersports Centre Team :)

Rated 5 out of 5 stars

Very helpful

Very helpful - good personal service, who worked hard to get my order very quickly - which was much appreciated.

Happy to recommend

March 30, 2023
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Reply from The Watersports Centre

Thank you so much for your review, we are so pleased that you were happy with the service that you experienced!

All the best, The Watersports Centre Team :)

Rated 5 out of 5 stars

Fantastic service- great product's

If in doubt about finding the right product just give George a call - he’ll give you great advice and make sure you’re happy with your purchase

March 30, 2023
The Watersports Centre logo

Reply from The Watersports Centre

Hi James, thank you so much for this review... We are always so pleased to be able to help!

All the best,

Emily.

Rated 5 out of 5 stars

Great service

Great product, quick delivery, really nice handwritten note enclosed thanking me for my order which I thought was nice . Would use again.

March 15, 2023
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Reply from The Watersports Centre

Thank you for your review. We are so pleased that you were happy with your order :)

All the best,

The Watersports Centre Team!

Rated 5 out of 5 stars

Excellent again couldn't be more…

Excellent again couldn't be more helpful throughout the transactions

February 18, 2023
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Reply from The Watersports Centre

Thank you again for taking the time out of your day to leave us such a kind review Shane! We hope that you are loving your new kit!!

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