George, Em & Tim were super helpful in answering the questions I had about buying my wing. I felt assured that I was going to be happy with my purchase and I absolutely have been! I swung by the sh... See more
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I needed a wetsuit for my daughter who is 6’2” and tried the usual outlets in person and online-hopeless! Then I found the Watersports Centre which is literally around the corner from where I live. Ge... See more
Company replied
Really great company. Customer support gives out fast replies with precise information on what's going on with your order. The wetsuit is top class as well! Only one I've been able to find that f... See more
Company replied
I called in to ask if anyone could help me with a valve problem on my paddle board. I was met by a very friendly lady who asked me inside. I took my board in and was met by George who sorted my proble... See more
Company replied
Company details
Written by the company
The Watersports Centre - For all of your kitesurfing, SUP and winging needs.
Contact info
4A Solent Road, PO143LD, Fareham, United Kingdom
- 07542835125
- accounts@thewatersportscentre.com
- thewatersportscentre.com
4.9
Excellent
262 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Delivery was exactly as promised and it…
Delivery was exactly as promised and it was a real pleasure do deal with this company.
September 18, 2023
Reply from The Watersports Centre
Hi Victor, thank you very much for this kind review. We are so pleased that you enjoyed your experience with us. We hope that you have lots of excellent wingfoiling sessions ahead!
All the best,
The Watersports Centre Team.
Great Service
Bought the board Sunday, arrived Tuesday, really quick delivery. But no footpads, emailed and got a response straight away explaining why and they arrived next day. Fabulous service, will use again. Thanks
September 23, 2023
Reply from The Watersports Centre
Thank you so much for leaving this very kind review. We are so pleased that we were able to resolve the issue of missing pads quickly! Now it's time to enjoy your great new board!
All the best,
The Watersports Centre Team.
super helpful with advice on the phone…
super helpful with advice on the phone on what to buy, all delivered super quickly
September 19, 2023
Reply from The Watersports Centre
Thank you for this very kind review, we are so pleased that we could chat things through on the phone and that your order arrived swiftly!
Thank you again, The Watersports Centre.
Really good price very fast service
September 12, 2023
Reply from The Watersports Centre
Thank you for this review! We are so pleased to hear that your product arrived quickly and that you were pleased with your experience!
Thank you again, The Watersports Centre.
I rang up to ask about a product
I rang up to ask about a product. The first person I spoke to was amazing and she passed me to Will, one of the instructors, and he too was amazing - great advice!
many thanks
September 5, 2023
Unprompted review
Reply from The Watersports Centre
Hi Charles,
Thank you so much for this very kind review! We are so pleased that we could assist you. Good luck with more foiling fun!
All the very best, The Watersports Centre Team.
Great advice and price
August 12, 2023
Reply from The Watersports Centre
Hi Dion, thank you for this great review. We are really glad that you found the right suit for you!
All the best,
The Watersports Centre Team :)
Ordered online
Ordered online, slight stock issue but dealt with fast and well by Emily, offered full refund or a slight upgrade cheaper as a sorry.
Went with the upgrade after great advice about the fit and slip prevention.
Will happily buy again and again
August 4, 2023
Reply from The Watersports Centre
Hi Tom!
Thank you so much for being so understanding, and we are so pleased that you have ended up with such a great harness option!
We wish you epic future sessions and thank you so much for this review, we really appreciate it!
All the best,
The Watersports Centre Team :)
The service was excellent
The service was excellent, very friendly people. Finally I was able to test my new bar. The perfect fitting product for me, as a woman, which i found and figured out with the caring support of the staff of the watersports centre!
Thank you so much!
August 1, 2023
Unprompted review
Reply from The Watersports Centre
This is so great to hear. Thank you for a very kind review and we are so pleased that you were able to find the right product for you!
Thank you again for choosing us and leaving a great review.
All the best,
The Watersports Centre Team.
Delivery was quick and efficient
Delivery was quick and efficient. One item out of stock was replaced with an upgraded item without any fuss.
July 27, 2023
Reply from The Watersports Centre
Hi John, thank you for taking the time to write this review! We are really pleased that we could resolve the issue for you and that you were happy with your service and product!
All the best,
The Watersports Centre Team.
Ordered V5 upgrades for my Ozone Bars
Ordered V5 upgrades for my Ozone Bars, they ordered and fitted for free!
A great family company exceptional customer service as always!
Happy Customer!
July 29, 2023
Unprompted review
Reply from The Watersports Centre
Hello Rich,
Your bars look as good as new again, we are very pleased that we could fit your new upgrades. As always we thank you for taking the time to write a very kind review, we appreciate it!
All the best,
Emily & The Watersports Centre Team.
Great team and great service!
July 17, 2023
Reply from The Watersports Centre
Thank you for this very kind review, we are so pleased to hear that you enjoyed your experience with us!
All the best,
The Watersports Centre Team :)
Placed order as needed it before going…
Placed order as needed it before going on holiday. Gave them a ring and it turned up the next day.
July 15, 2023
Reply from The Watersports Centre
Hi Trevor, we are very pleased to hear that your parcel arrived in good time ready for your holiday! Thank you for leaving us a great review we really appreciate it!
All the best,
The Watersports Centre Team.
Flexible Solutions
Following a certain item being unavailable for next day the team phoned me, I was greeted by a very polite, congenial and friendly staff member called Emily, she laid out the issue and offered alternatives whilst providing guidance and in store observations aided by a colleague George (was even sent photos to avoid an internet search.) I think ultimately I ended up with a better product due to the interaction and valued the error for having the opportunity to meet them. And thus, this weekend I was able to go kiting thanks to the service. I will definitely now use their shop as a go to and wouldn’t hesitate to call them with any questions. Top people, service and product. Thanks again.
July 11, 2023
Reply from The Watersports Centre
Thank you so much for this very kind review! We are so pleased that we could discuss all of your options. We are also really pleased that we feel your final choice was a great choice and it was a pleasure to assist you. Once again thank you for your patience and thank you for your very kind review!
All the best, The Watersports Centre Team.
I had again 100% positive experience…
I had again 100% positive experience and great communication with these guys, I will definitely buy from this shop in future 🤙
July 1, 2023
Reply from The Watersports Centre
Thank you so much for another very kind review! We are so pleased to hear that you have enjoyed your experience with us again.
All the best,
The Watersports Centre Team :)
Friendly, great service and sound advice!
Friendly, enthusiastic bunch who helped make the experience great! Very knowledgeable and gave great advice. The learning was excellent and I really enjoyed the feeling of whizzing along on a sup with a wing! Really couldn’t have asked for more from the indoor the centre and shop. Very pleased with the great service!
July 7, 2023
Reply from The Watersports Centre
Thank you so much for this lovely review! We are so pleased that you have enjoyed your experience with us Garry! It is always a pleasure to assist people with their first wingfoiling purchases and we are glad that you are happy with your new setup!
All the best,
The Watersports Centre Team :)
Very easy and lightning fast delivery
Very easy to order. I received the gears in a couple of days. Lightning speed and every in order.
Great experience! Thank you!
July 1, 2023
Reply from The Watersports Centre
Thank you so much for this very kind review! We are so pleased to hear that you were happy with the service that you received!
All the best,
The Watersports Centre Team :)
Excellent Service
I recently bought a Helmet for Kite Foiling. Delivery was very quick. And parcel nicely wrap with a lovely note saying,' Hi and Thank you for your order '😁.. lovely touch.
June 30, 2023
Reply from The Watersports Centre
Hi Nicola, thank you so much for your very kind review! We are glad that you were pleased with your service and we hope that the new helmet is great!
All the best,
The Watersports Centre Team :)
Delivery was amazingly fast
Delivery was amazingly fast. Product was better than expected, and they wrote a little hand written note, wishing me enjoyment and thankyou for purchasing from them, nice touch. Definitely shopping with them again.
June 10, 2023
Reply from The Watersports Centre
Keith Hi, Thank you for taking time to post a review and we hope you get many great sessions on the water with your new ION Hoody. The Team at The Watersports Centre.
Good
Very helpful member of staff. Good recommendations. Bought wet suit boots. Fit well and are comfy.
June 2, 2023
Reply from The Watersports Centre
Hi there, thank you so much for your very kind review! We are so pleased that we could help.
All the best,
The Watersports Centre Team :)
Reply from The Watersports Centre
Hi Deanna, thank you so much for this review! We are so pleased that everything was of a high standard!
All the best,
The Watersports Centre team :)
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