The Wax Leaf Candle Co Reviews 3

TrustScore 3 out of 5

2.9

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Company details

  1. Candle Store

Written by the company

Handcrafted luxury vegan speciality candle and wax melt company


Contact info

2.9

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No delivery, no refund

Never received my order. Contacted the company to be told a new order would be sent out. Again, my order never arrived. Attempted to contact the company again on a number of occasions, including to request a refund, but my emails have been ignored. I am still yet to receive either my order or refund a month and a half later!

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful candles

Love this company, such beautiful hand poured candles and wax melts, made with such care and attention. Stunning scents available and they also look fantastic! These also make great gift ideas for those of us that love a good smelling candle or wax melt. A great range of products to choose from, and at a really good price too. Great communication and super fast postage. Very happy with my purchases and will continue to shop with them.

September 20, 2024
Unprompted review

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