I've bought from Weston Biltong on quite a few occasions now and they never disappoint. I can't believe I spent so many years getting far inferior biltong from others, this is definitely the best avai... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
The quality and taste are the biggest attraction’s for me. Their Biltong just melts in your mouth. Very very satisfying. The ordering process is simple and the turnaround times are quick. I find the... See more
Company replied
I've been buying from Weston for a couple of years now and their lean biltong is the best I've found and I've tried a lot during my high protein diet. The flavour variety is brilliant. The thing that... See more
Company replied
The biltong was delicious with a delicate mild flavour. So glad to have found a supplier of Freshpak Rooibos tea. Everything was well within the use by date. I'm already planning my next order. Very q... See more
Company replied
Company details
Written by the company
Multi Award winning Biltong at its very best, we are delighted to of been crowed not only Dabbers Den winners in 2018, but we can add to the list "Best Small Food Producer in Cheshire" after an historic awards evening in Chester in April 2019. Once again we are delighted to of been recognised not just for our stunning range of products but also how we conduct our business. Add a few more like now Nantwich Show Small Producer Award, South Cheshire Small Business Award and now crowned with a Great Taste Award. We are possibly the most multi decorated Biltong Company you can find. We are delighted to say we are the very first UK based company to have enrolled on the NFUs Back British Farming campaign. Back British Farming is the NFU’s public-facing campaign, driving support for the British food and farming sector through simple actions like buying British produce, enjoying the countryside responsibly, and spreading the word with friends and family. And now we only use 100% Renewable energy in all our products which we believe is another first for any Biltong Company in the UK we really do lead the way not just in flavour selection but innovation also. We do all we can when its comes to environment this includes our purpose built show stand been made from 100% Recycled products and now looking at the addition of Solar Panels to our purpose built facility in Cheshire. Take in to account as well 7 generations of Farming Knowledge and family History from South Africa we really think the experience we have in our blood adds up to something truly unique. Like we say #NotAllBiltongIsBlackAndWhite We only use 100% British Beef 100% of the time. Check out our massive range of flavours plus use our simple no commitment subscription service and save more. You really don't need to go anywhere else for you Biltong fix!
Contact info
Unit 114 The Courtyard, CW2 5PR, Crewe, United Kingdom
- 01270 382386
- info@thewestonbiltongcompany.co.uk
- thewestonbiltongcompany.co.uk
4.7
Excellent
536 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from The Weston Biltong Company
Hi Andrew
We are delighted you love what we do here, as a small family business it really does make a massive difference to what we do.
Thanks again
Team WBC
ordered my package and within 4 days it…
ordered my package and within 4 days it was shipped and had arrived at my house in amazing conditions! will 100% be ordering from them again. very yummy food
March 30, 2024
Reply from The Weston Biltong Company
Hi Abigail
Thank you for taking the time out to leave a stunning review about what we do and how we do it. As a small family business it really does make a massive difference to what we do.
We look forward to your next order x
Thanks again
Team WBC
Would be nice the actually have my…
Would be nice the actually have my parcel. Where is it??
[Edit: finally received the parcel. Happy with the product and support]
March 29, 2024
Reply from The Weston Biltong Company
Hi Michael
Thanks for taking the time to leave review.
We have as we always do checked our emails, social media amd phone records for any issue you have had with your delivery and can't seem to see any attempt from you to contact us, this is the first instance of us being aware you have had a problem. We have just called you just now but not received a reply.
Just checked your order
It's was made up on the 29th April Good Friday at 15.51.
Your order was made up on the 2nd April.
The parcel was collected from us on the 2nd April at 13.19
The latest update on the tracking information we have, (which you should also have please let us know if you don't have this) it is in Warrington depot on the 3rd April at 04.22.
We are more than happy to look into this for you as soon as we can.
Rest assured your order has been made up and sent in good time from us.
Apologies for any inconvenience you have had with our couriers, we will be having stern words with them on Monday morning.
Many thanks for looking up our small family business, we pride ourselves on our service and to let down like this is equally frustrating.
Many thanks
Team WBC
Reply from The Weston Biltong Company
Hi Tracey
Thank you for taking the timeout to leave a review about what we do here it really does make us smile waking up to great reviews just like this.
Thanks again and see you again very soon
Team WBC
Not good enough !
Biltong wasn't the best quality considering it's supposed to be a good brand. Had 3 flavours of of which were bland. Tasted the same . Peri peri, salt & pepper & original. All tasted original 🥺 Will stick to buying it from a butchers from now. Very dissatisfied. Even the kids were disappointed & they love Biltong
March 25, 2024
Reply from The Weston Biltong Company
Hi Stephen
Thanks for taking the timeout to leave a review about what we do.
This is the first we have heard about you not been happy with your order, we have as always have searched our email, social media and phone records but unable to find reference to you being unhappy.
We have already dropped you a call to see if we can help as it looks like you may of been confused when purchasing our Biltong.
In you review you refer to our "Jerky" twice we only produce "Biltong" the South African air cured version as apposed to the American version which is dried and cured in a completely different way, resulting in two different products, both in flavour and texture.
We also apricate we cant caterer for all tastes when it come's to our Biltong and it looks like this time we haven't hit the spot with yourself. As you can see form our great reviews on here we don't often miss pleasing our customers but its sad to see we haven't managed to satisfy your children's and your meat craving this time.
As with all our products we offer a full refund refund on any unopened packs you may have if its not to your taste (T and Cs apply)
Thanks for looking up a small family business and taking the time out to leave a review.
Many Thanks
Team WBC
UPDATE- Thanks for clearing up the confusion and amending the words "Jerky" to "Biltong".
Outstanding
Ordered from the Weston Biltong Company numerous times now, they've always been outstanding in their interactions with me as a customer and the biltong (and other products such as droewors) is always of the absolute highest quality.
March 27, 2024
Reply from The Weston Biltong Company
Hi Lloyd
Delighted to hear you love what we do and how we do it, as a small family business its what we aim to do with each and every order we receive.
Thanks again
Team WBC
Customer service was excellent
Customer service was excellent, I called to see if my items could be delivered in time before I placed the order, the gentleman on the phone (Ryan) assured me it would be, so placed the order. The next morning the item was delivered!!
Wonderfully helpful, polite, informative and professional. Would use again and would highly recommend.
March 19, 2024
Unprompted review
Reply from The Weston Biltong Company
Hi Roland
Massive thanks for leaving such a great review, it was touch and go at one point but glad we could help and get you just what you wanted quickly.
Thanks again
Team WBC
Exciting to receive well packaged South…
Exciting to receive well packaged South African goods
February 29, 2024
Reply from The Weston Biltong Company
Hi Melanie
Thank yo for taking the time out to leave a great review about not just what we do but how we do. We know you guys love getting your hands on all you favourite SA goodies so its important to us you get them packaged with love xx
Thanks again
Team WBC
Reply from The Weston Biltong Company
Hi Ed
We are delighted to see that you love what we do and how we do it! As a small family business we workhand on everything we do and its great to see it been noticed.
Thanks again
Team WBC
Always good quality and tasty biltong
Always good quality and tasty biltong. A piece of home. Service and delivery great.
February 27, 2024
Reply from The Weston Biltong Company
Hi
Delighted you just love what we do here, we really do notice when we see customers coming back time and time again it really does make us smile.
Thanks from al the team here at WBC
Top Biltong
They deliver great biltong to my door,on-time and as ordered. What's not to like?!
February 27, 2024
Reply from The Weston Biltong Company
Hi
That just what we aim to do and it looks like you LOVE it !
Its great customers like you that make all our hard work worth it
Many Thanks
Team WBC
Introduced to the ORIGINAL BILTONG by…
Introduced to the ORIGINAL BILTONG by my son as a lovely Christmas present. Excellent gift. Buying for myself now until next Christmas Now a feature at my breakfast time with poached eggs. Very Keto friendly !
February 26, 2024
Reply from The Weston Biltong Company
Hi Christopher
The perfect Keto Combo to say the least, we love adding to scrambled as well as poached egg as well !
Delighted you loved you Christmas present as well !
Thanks again
Team WBC
Reply from The Weston Biltong Company
Hi Robert
Looks like you love what we do and that is just what we aim to do.
Many Thanks
Team WBC
Reply from The Weston Biltong Company
Delighted to see you love what we do here, making all our own biltong takes time and it looks like all oue effort is worth it.
Thanks again
Team WBC
Local is lekker…
Always good to support a local business who appreciates their customers. And great biltong and service.
January 30, 2024
Reply from The Weston Biltong Company
Hi Wayne
Delighted you love backing local business and even more so you love what we do here!
Thanks again
Team WBC
Love the chilli tong
January 25, 2024
Reply from The Weston Biltong Company
Hi Jarryd
We cant argue with that review, its one of very best sellers and with reviews like this we know why!
Thanks again
Team WBC
Best Biltong I’ve Ever Tasted
Genuinely the best biltong I’ve ever had - and the delivery was painless.
January 11, 2024
Reply from The Weston Biltong Company
Hi Will
We really cant argue with a review like that, delighted you love what we do !
Thanks again for backing a small family business
All at Team WBC
Top notch
Top notch
I ordered some biltong on a Saturday, realised I'd messed up my order an hour later, so I emailed them, they replied within the hour (on a Saturday) and told me they had sorted my order and changed it to what I wanted
The biltong arrived promptly and it was good, very good. As a Saffa expat living in the UK, I've been searching for a product that lived up to the real deal from the motherland, and this certainly does - moist with a good amount of fat
Looking forward to trying their droewors
January 25, 2024
Unprompted review
Reply from The Weston Biltong Company
Hi Justin
Thank you so much for such a great review, not just about what we do but how we do it as well. Lets us know how you get on with our Droewors!
Thanks again
Team WBC
Reply from The Weston Biltong Company
Hi
Thank you for taking the time out to leave a review about not just what we do but how we do it.
Thanks again
Team WBC
Fantastic biltong and droewors
Fantastic biltong and droewors. Lovely choice of SA groceries too. And the owners are happy to order in things you ask for, if they're available to the UK. They're also very particular about the quality of everything they sell. Nothing is too much trouble. This all said by a born and bred South African.
January 13, 2024
Unprompted review
Reply from The Weston Biltong Company
Hi Amy
Thank you so much for the kind words, as one of our very first shop customers to great to see you popping back in for all your SA goodies.
Look forward to seeing you again very soon.
Team WBC
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