There is a large selection of whisky. I didn’t have to pay for delivery above a certain amount. My order came promptly and safely without damage. Great, reliable service. Thanks.
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Tried the Hakushu 12 for the very first time through this website. Would highly recommend! Also, great delivery service as arrived earlier than expected! Will definitely purchase another bottle shortl... See more
Very quick delivery and delivered by a member of staff rather than my order bouncing around in the postal system with some random delivery company. Very Good price also. I would recommend and use ag... See more
The whisky Reserve had the best UK price for a certain whisky, so I placed an order and goods were shipped the same day. There was an issue with the delivery, so I contacted TWR and without any q... See more
Company details
Written by the company
Online drinks specialist shipping across the UK. Shop your next dram today with free shipping on orders over £90!
Contact info
Little Oaks, West End Lane, Stoke Poges, SL2 4ND, Stoke Poges, United Kingdom
- 07872 318880
- sales@thewhiskyreserve.co.uk
- thewhiskyreserve.co.uk
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Replied to 100% of negative reviews
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Great service
There is a large selection of whisky. I didn’t have to pay for delivery above a certain amount. My order came promptly and safely without damage. Great, reliable service. Thanks.
I knew what I was ordering
I knew what I was ordering, the price very competitive- excellent packaging and very swift dispatch - by all means let me know of any discount promotions and I’ll be back
Warming taste with a slightly sweet finish
The delivery was efficient with the product well packaged. Smart looking bottle. A satisfying warming taste with a slightly sweet finish.
Zero stars should be an option
Zero stars should be an option. Ordered “in stock” items. Paid $138US for express international shipping for 2 bottles which cost $50US. It’s been 3 weeks. No updates. No responses. Order is still “waiting for details”.
They do not respond to emails. There is no phone to reach them. Scam. Beware!

Reply from The Whisky Reserve
Quick delivery and all came as…
Quick delivery and all came as expected. Will use again
Quality malts reliably delivered
Tempting range of quality malts at reasonable prices. Reliable delivery.
Good prompt service
Ordering was easy, whisky was delivered promptly. Prices are competitive.
Excellent whisky at a great price
Excellent whisky at a great price! A
perfect birthday gift 🥃.
Great choice and great prices but ...
Great choice and great prices but non existent communication. I received no e-mail confirming my order, no order number and no idea of delivery date. The only way I knew it had gone through was because the money left my account.
Ordered with ease and delivered within…
Ordered with ease and delivered within 48 hrs. Excellent service.
Good website and order process
Good website and order process. Only thing I would have preferred would be for the bottle to be sent as signed for. As it didn't need a signature it was simply left outside the house because we were out, not great for a valuable glass package.
Overall would be happy to use the Whisky Reserve again.
Paid for Tracked 24, Received Tracked 48 Instead
My delivery was supposed to be sent via Royal Mail Tracked 24, as I paid extra for that service. However, it was sent using Royal Mail Tracked 48 instead, and as a result, it did not arrive on time when I needed it.
Fast dispatch and well priced range of…
Fast dispatch and well priced range of whiskies. Would have been good to have a tracking link though
Whisky galore
Prices great,prompt service,easy to contact prompt to reply will use them again
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