The Whisky Reserve Reviews 216

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

There is a large selection of whisky. I didn’t have to pay for delivery above a certain amount. My order came promptly and safely without damage. Great, reliable service. Thanks.

Rated 5 out of 5 stars

Tried the Hakushu 12 for the very first time through this website. Would highly recommend! Also, great delivery service as arrived earlier than expected! Will definitely purchase another bottle shortl... See more

Rated 5 out of 5 stars

Very quick delivery and delivered by a member of staff rather than my order bouncing around in the postal system with some random delivery company. Very Good price also. I would recommend and use ag... See more

Rated 5 out of 5 stars

The whisky Reserve had the best UK price for a certain whisky, so I placed an order and goods were shipped the same day. There was an issue with the delivery, so I contacted TWR and without any q... See more

Company details

  1. Alcohol Store
  2. Alcohol Retail Monopoly

Written by the company

Online drinks specialist shipping across the UK. Shop your next dram today with free shipping on orders over £90!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

216 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service

There is a large selection of whisky. I didn’t have to pay for delivery above a certain amount. My order came promptly and safely without damage. Great, reliable service. Thanks.

April 30, 2026
Rated 1 out of 5 stars

Zero stars should be an option

Zero stars should be an option. Ordered “in stock” items. Paid $138US for express international shipping for 2 bottles which cost $50US. It’s been 3 weeks. No updates. No responses. Order is still “waiting for details”.
They do not respond to emails. There is no phone to reach them. Scam. Beware!

January 2, 2026
Unprompted review
The Whisky Reserve logo

Reply from The Whisky Reserve

Hi Powers, can you please let us know your order number as we cannot trace any orders on our system under your name? We also note that we do not offer express international shipping as you claim and we received no emails from you regarding this order. We look forward to hearing from you.

Rated 4 out of 5 stars

Great choice and great prices but ...

Great choice and great prices but non existent communication. I received no e-mail confirming my order, no order number and no idea of delivery date. The only way I knew it had gone through was because the money left my account.

August 15, 2025
Rated 4 out of 5 stars

Good website and order process

Good website and order process. Only thing I would have preferred would be for the bottle to be sent as signed for. As it didn't need a signature it was simply left outside the house because we were out, not great for a valuable glass package.
Overall would be happy to use the Whisky Reserve again.

June 29, 2025

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