Tried the Hakushu 12 for the very first time through this website. Would highly recommend! Also, great delivery service as arrived earlier than expected! Will definitely purchase another bottle shortl... See more
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Very quick delivery and delivered by a member of staff rather than my order bouncing around in the postal system with some random delivery company. Very Good price also. I would recommend and use ag... See more
The whisky Reserve had the best UK price for a certain whisky, so I placed an order and goods were shipped the same day. There was an issue with the delivery, so I contacted TWR and without any q... See more
I came across The Whisky Reserve while searching for a bottle of Balbair 25! Not only do they stock this item, but they have a lot of other rare whiskies available too! I definitely recommend this web... See more
Company details
Written by the company
Online drinks specialist shipping across the UK. Shop your next dram today with free shipping on orders over £90!
Contact info
Little Oaks, West End Lane, Stoke Poges, SL2 4ND, Stoke Poges, United Kingdom
- 07872 318880
- sales@thewhiskyreserve.co.uk
- thewhiskyreserve.co.uk
4.6
Excellent
217 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best Price Available at time of order!
Order mistake but quickly rectified once pointed out, overall fair!
November 2, 2023
Easy to order and delivered on time
October 25, 2023
Excellent purchase just spoiled…
Excellent purchase just spoiled slightly by the damaged FRAGILE box courtesy of Royal Mail, contents luckily undamaged
October 19, 2023
I've used this company twice
I've used this company twice. On each occasion, the package has been very well wrapped and has arrived very quickly. The prices represent very good value for money too. I shall use them again, for sure.
October 14, 2023
Recommended
Well packaged, quick delivery and great price. Would recommend using this company and would use them again.
October 9, 2023
Service
Whisky was delivered quickly by post and arrived safely
in secure package. I would recommend The Whisky Reserve for their speedy service.
August 12, 2023
Prompt communication and delivery
I accidently double ordered at I imagine a very busy time, but I had same day communication and resolution. The items came well packed and printout also. Would recommend and use the service again.
December 23, 2022
My Son absolutely loves this…
My Son absolutely loves this wwhiskey.But unfortunately on wrapping it up for Christmas I noticed a chip in the glass on one of the corners of the bottle..to that for me to do anything about it..
December 12, 2022
Wouldn't buy quality whisky anywhere else
As always the product and delivery was spot on, but on this occasion the team went above and beyond helping me with a delay in my delivery due to the postal strikes. 10/10 service and quality, would definitely recommend and will buy again!
December 14, 2022
Reply from The Whisky Reserve
Hi Cami, thank you for your patience - we really appreciate the review and look forward to serving you again in the future!
Great response from The Whisky Reserve
Well done to the Whisky Reserve! After our initial order was declared lost by Royal Mail The Whisky Reserve sent another bottle by special next day delivery, brilliant service so no spoilt Christmas this year.
Will definately use them again
December 10, 2022
Reply from The Whisky Reserve
Dear James,
Thank you for your review. We have looked into your order placed on November 25th and would like to apologise for the delay in getting your order to you. We have sent across an email detailing the issues we have faced as a result of courier strikes and would like to rectify this issue as soon as possible.
We look forward to hearing from you.
- The Whisky Reserve Team
Delivered within 3 days which is…
Delivered within 3 days which is excellent and in substantial packaging. Can't ask for more
November 1, 2022
I ordered a bottle of the wrong whiskey…
I ordered a bottle of the wrong whiskey and now I'm stuck with one bottle that I don't want.
October 3, 2022
Excellent pricing and customer service
The whisky Reserve had the best UK price for a certain whisky, so I placed an order and goods were shipped the same day.
There was an issue with the delivery, so I contacted TWR and without any quibbling, they corrected the discrepancy immediately and a 2nd shipment sent the same day.
Excellent pricing, delivery and customer service.
Thank you.
July 26, 2022
Competitive prices and wonderful service
July 5, 2022
Easy transaction and fast delivery
June 30, 2022
Excellent service
June 7, 2022
Excellent service
April 18, 2022
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