I’m a new customer and I must say I had a great experience with the whiskey world. My order was processed and dispatched on the day of purchase and turned up the next day at my home (I selected... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered an engraved gift for a special birthday present. Engraving was discreet and just added a special touch. Emails exchanged when placing the order were dealt with quickly and efficiently. I reque... See more
Company replied
The staff were very helpful when I phoned . I was an existing customer but the online system could not place my order on line . The man whom I spoke to found my old account & took my order over the... See more
Company replied
I have purchased many bottles from whiskey world Easy to navigate and purchase Payment methods quick And package with quality protection Delivery given up dates when item to arrive Very happy... See more
Company replied
Company details
About The Whisky World
Written by the company
About Us
The Whisky World offers a wide array of premium spirits sourced from across the globe, including but not limited to whisky, vodka, gin, single malts, blends, Scotch, and Irish varieties.
Check out our Amazing Offers!
Written by the company
- Weekly Special Offers Across our Whisky & Spirit Collections
- With added offers weekly, keep a lookout for our limited-time deals, so you never miss a discount on your favourite whiskies and spirits! https://www.thewhiskyworld.com/sale
- Make It Personal!
- With our large range of personalised bottles across our whisky and spirit collections, add your personal touch and make your gift truly unique with bottle engraving! Birthdays, Invitations, New Home, Thank you.. whatever the occasion, you can be sure your gift is one to be kept! It's gifting done right! https://www.thewhiskyworld.com/gift-ideas-c36/personalised-engraving-c134
Free Standard UK Delivery On Orders Over £99
Time to Start Shopping!
Ordering to a single UK address? Your discount will automatically be applied at checkout by default!
See our full shipping and delivery options:
https://www.thewhiskyworld.com/delivery-returns-i5
Contact info
90 Oldhill Street, N16 6NA, London, United Kingdom
- 020 3805 6666
- sales@thewhiskyworld.com
- thewhiskyworld.com
4.9
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service. Delivery quick and well packed Special Sinatra Jack Daniel’s bottle for an 80th birthday for my husband
March 17, 2026
Reply from The Whisky World
Hello Gloria,
Thanks for the review. We're glad the service, delivery and packing worked well and that the Sinatra bottle arrived safely for your husband's 80th. Appreciate you choosing us.
Claire,
TWW Support Team
Reply from The Whisky World
Hello Victor,
Thanks for this. Glad the selection was good and delivery was quick for you.
Michelle,
TWW Support Team
Reply from The Whisky World
Hello Adrian,
Nice to hear that. Thanks for letting us know it went well.
Barry,
TWW Support Team
Reply from The Whisky World
Hello Matt,
Thanks! It's good to hear it showed up fast and in good shape.
Claire,
TWW Support Team
Fantastic service
Fantastic service. I got the whisky at a great price and it was delivered without any issues. I would highly recommend.
March 10, 2026
Reply from The Whisky World
Hello Karen,
This is awesome to read. So glad the price was right and it landed with no issues. Thanks for the support and the recommendation.
Claire,
TWW Support Team
Reply from The Whisky World
Hello Bruce,
Thanks for letting us know. Glad delivery was quick for you.
Michelle,
TWW Support Team
Fast shipping
Great selection, good prices, reasonable shipping. And it arrived across the pond in no time!
March 22, 2026
Reply from The Whisky World
Hello Drew,
We really appreciate you sharing this. Happy to hear everything lined up and it arrived fast for you. Thanks for choosing us.
Barry,
TWW Support Team
good choice and next day delivery
March 23, 2026
Reply from The Whisky World
Hello Ronald,
That's good to hear! Thanks for letting us know it all went smoothly.
Claire,
TWW Support Team
A+++
TheWhiskyWorld is a great retailer of fine spirits! Great service and support! Shipping is super quick. Delivered to the east coast US in only 3 days. I love TheWhiskyWorld!
March 22, 2026
Reply from The Whisky World
Hello Ross,
Thanks so much for the kind review. We're glad the service, support and shipping all came through for you and that it made to the East Coast so quickly. We really appreciate you choosing The Whisky World.
Michelle,
TWW Support Team
Reply from The Whisky World
Hello Michael,
That's awesome to hear! Thanks for the feedback and for ordering with us.
Barry,
TWW Support Team
Reply from The Whisky World
Hello Mark,
Thanks for the feedback! Glad the selection, prices and delivery worked for you.
Claire,
TWW Support Team
Fast accurate order and great prices…
Fast accurate order and great prices and selection
March 15, 2026
Reply from The Whisky World
Hello Brandon,
Love this! So glad the order was fast and accurate and the prices and selection hit the mark. Thanks for choosing us.
Michelle,
TWW Support Team
Reply from The Whisky World
Hello Carol,
Thanks for the great rating. It's awesome to hear you loved the item and that getting it to your door was a breeze. Enjoy!
Claire,
TWW Support Team
Fast delivery and the products are…
Fast delivery and the products are cheaper then other places
.
March 13, 2026
Reply from The Whisky World
Hello William,
Thanks for the feedback! We're glad the tracking kept you informed and your order arrived fast.
Michelle,
TWW Support Team
Reply from The Whisky World
Hello Colin,
We appreciate the quick feedback. It is great to hear our dispatch team got things sorted efficiently for you.
Barry,
TWW Support Team
Very quick and efficient service and…
Very quick and efficient service and delivery, and price was very good in comparison to other companies.
March 13, 2026
Reply from The Whisky World
Hello Roisin,
Thank you! Offering great value without compromising on speed or service is something we really pride ourselves on. Glad it showed.
Claire,
TWW Support Team
The bottle we purchased was well…
The bottle we purchased was well packaged and protected. We received it very quickly. Overall, it was a very, very good experience and would order from whiskey world again without any hesitation.
March 20, 2026
Reply from The Whisky World
Hello,
What a wonderful review, thank you! We put a lot of care into making sure every bottle is well protected for its journey. So glad the whole experience left you confident to shop with us again. We'll be ready when you are!
Michelle,
TWW Support Team
Reply from The Whisky World
Hello Anna,
Thanks! We're glad the delivery was quick and you were kept in the loop every step of the way.
Barry,
TWW Support Team
The Whisky World Is my only reliable…
The Whisky World Is my only reliable European source for 3L, 4.5L, and even 6L large size bottles for my collection and extremely quick shipping to the US. Other European retailers have failed. I have now ordered 5 bottles with no problems or delays! Thank You very much!
March 18, 2026
Reply from The Whisky World
Hello Mark,
We truly appreciate such a fantastic review. It means a huge amount to our team to know that we have earned your trust especially after you had a hard time with other retailers. Shipping those heavy display bottles all the way to the US is something we take a lot of pride doing right. Thank you so much for returning to us for your fifth bottle and we look forward to continuing to help grow your collection.
Barry,
TWW Support Team
Reply from The Whisky World
Hello Keith,
Cheers! Happy we could deliver. See you next time!
Michelle,
TWW Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.