The Whisky World Reviews 8,633

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,603 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, often highlighting its speed and the secure, protective packaging of products. Many people also appreciate the wide selection of products available and the competitive pricing, even for rare or hard-to-find items. The ordering process is frequently described as easy and straightforward, with many consumers noting the excellent customer service provided. However, some customers also noted issues with delivery partners, such as items being left unattended. A few people mentioned unexpected import costs or high international shipping fees that were not clearly communicated at the time of purchase. Additionally, a small number of reviewers reported receiving broken or damaged packaging.

What people talk about most

Delivery service

Reviewers express high satisfaction with the delivery service. Customers consistently praise the remarkably... See more

Product

Reviewers highlight positive aspects of product. Customers are consistently satisfied with the product's... See more

Price

Customers had positive experiences with price, consistently finding them competitive and reasonable. Many... See more

Order

People report positive experiences with order. Customers consistently praise the easy ordering process, fast... See more

Service

Users describe positive interactions with service, highlighting excellent communication, efficiency, and care... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m a new customer and I must say I had a great experience with the whiskey world. My order was processed and dispatched on the day of purchase and turned up the next day at my home (I selected... See more

Company replied

Rated 5 out of 5 stars

Ordered an engraved gift for a special birthday present. Engraving was discreet and just added a special touch. Emails exchanged when placing the order were dealt with quickly and efficiently. I reque... See more

Company replied

Rated 5 out of 5 stars

The staff were very helpful when I phoned . I was an existing customer but the online system could not place my order on line . The man whom I spoke to found my old account & took my order over the... See more

Company replied

Rated 5 out of 5 stars

I have purchased many bottles from whiskey world Easy to navigate and purchase Payment methods quick And package with quality protection Delivery given up dates when item to arrive Very happy... See more

Company replied


Company details

  1. Liquor Store

About The Whisky World

Written by the company

About Us
The Whisky World offers a wide array of premium spirits sourced from across the globe, including but not limited to whisky, vodka, gin, single malts, blends, Scotch, and Irish varieties.

Check out our Amazing Offers!

Written by the company

Weekly Special Offers Across our Whisky & Spirit Collections
With added offers weekly, keep a lookout for our limited-time deals, so you never miss a discount on your favourite whiskies and spirits! https://www.thewhiskyworld.com/sale
Make It Personal!
With our large range of personalised bottles across our whisky and spirit collections, add your personal touch and make your gift truly unique with bottle engraving! Birthdays, Invitations, New Home, Thank you.. whatever the occasion, you can be sure your gift is one to be kept! It's gifting done right! https://www.thewhiskyworld.com/gift-ideas-c36/personalised-engraving-c134

Free Standard UK Delivery On Orders Over £99

Time to Start Shopping!

Ordering to a single UK address? Your discount will automatically be applied at checkout by default! See our full shipping and delivery options: https://www.thewhiskyworld.com/delivery-returns-i5

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Quality spirits sent quickly

Whisky World provided well-packaged, high-quality spirits in a timely way.

March 19, 2026
The Whisky World logo

Reply from The Whisky World

Hello Jeffrey,

Thank you for sharing your experience. We are so happy your order arrived right on time and in great condition.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Always use whisky world because they…

Always use whisky world because they are fabulous

March 18, 2026
The Whisky World logo

Reply from The Whisky World

Hello Deborah,

Thanks for the amazing compliment. We love being your go-to spot and will keep working hard to make every order a great one.

Barry,
TWW Support Team

Rated 5 out of 5 stars

My go to whisky supplier !

Prompt efficient service and helpful service on the phone.
Good quality products at reasonable prices

March 18, 2026
The Whisky World logo

Reply from The Whisky World

Hello,

We really appreciate your review. We are glad we could help you out on the phone and that you are happy with the quality and price of your order. Hope to see you again soon.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Great price for one of our favourite…

Great price for one of our favourite whiskies Fettercairn and quick delivery. Thanks!

March 10, 2026
The Whisky World logo

Reply from The Whisky World

Hello Zofia,

We really appreciate your review. It is always wonderful to help a customer stock up on a personal favorite like Fettercairn. Thanks for shopping with us!

Claire,
TWW Support Team

Rated 5 out of 5 stars

Customer service was great

Customer service was great. They are very attentive to emails. Once i placed the order, they handled it with care. Since i was travelling abroad, they packed my order carefully where i transported goods to my overseas destination safely.
Highly recommend

March 10, 2026
The Whisky World logo

Reply from The Whisky World

Hello Praveen,

Thanks so much for the high praise. We always want to make sure we are quick to reply and get everything packed up just right especially when we know it is going on a long journey. We're glad the items survived the trip abroad without the hitch. Safe travels and enjoy the drink!

Claire,
TWW Support Team

Rated 5 out of 5 stars

Easy to order and prompt delivery.

Easy to order and prompt delivery.

March 17, 2026
The Whisky World logo

Reply from The Whisky World

Hello Jam,

Thanks! We're glad the ordering and delivery were both smooth and easy.

Barry,
TWW Support Team

Rated 5 out of 5 stars

Long Standing Happy Customer

Long standing customer. Great service every time !
Hope to continie for a long time !

March 9, 2026
The Whisky World logo

Reply from The Whisky World

Hello Dr. Michael,

Thanks for being such an awesome long-time customer. We love hearing that we always get it right for you. Catch you on the next one.

Barry,
TWW Support Team

Rated 4 out of 5 stars

Fast shipping to the US and my whiskey…

Fast shipping to the US and my whiskey arrived without any problem. However, shipping cost is too high.

March 16, 2026
The Whisky World logo

Reply from The Whisky World

Hello Vibol,

Thanks for the feedback. We're really glad your whiskey made it to the US safely and quickly. We totally understand that international shipping can be pricey and we are always looking for ways to keep those rates as reasonable as possible. Enjoy the bottle!

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Great service

I’m a new customer and I must say I had a great experience with the whiskey world.
My order was processed and dispatched on the day of purchase and turned up the next day at my home (I selected standard shipping!)

The item came wonderfully packed and super secure, way more than I expected. I ordered quite a pricey bottle and the packaging exceeded expectations.

I will definitely look to shop with the whiskey world for future purchases of wine and spirits.
Thank you

March 25, 2026
Unprompted review
The Whisky World logo

Reply from The Whisky World

Hello,

We really appreciate you giving us a try for the first time. It means a lot to know that our packing team exceeded your expectations especially with such a special bottle. We always aim to get orders dispatched as quickly as possible and we are so glad it showed up right away. Thank you for the wonderful feedback and we cannot wait to welcome you back for your next purchase.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Best Delivery

The Whisky World team are the best experience I’ve had with prompt and timely delivery. They set the standard for others to strive for.

March 16, 2026
The Whisky World logo

Reply from The Whisky World

Hello Wesley,

That's an incredible compliment, thank you! The whole team works hard to make sure orders go out as quickly as possible. We're really glad it shows!

Claire,
TWW Support Team

Rated 5 out of 5 stars

Fast

Fast, reliable, and reasonably priced. Thanks!

March 16, 2026
The Whisky World logo

Reply from The Whisky World

Hello Ari,

Thank you so much. We are very happy to hear you had such a smooth and easy time shopping with us!

Barry,
TWW Support Team

Rated 5 out of 5 stars

Nothing to fear. Great experience

I was skeptical of buying liquor online, let alone from a different country. Whiskey World had the best price on what I was looking for even after international delivery. The bottle and original box was packaged nicely and arrived quickly in perfect condition. Looking forward to doing business with them again.

March 15, 2026
The Whisky World logo

Reply from The Whisky World

Hi Brian,

We totally understand the hesitation around buying spirits online from abroad so we're really glad we could put those worries to rest. Great to hear everything arrived quickly and in perfect condition. Looking forward to having you back!

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Great prices

Great prices, great choice, great service, why go anywhere else .

March 15, 2026
The Whisky World logo

Reply from The Whisky World

Hello Malcolm,

Thank you so much! We are very happy to be your preferred place to shop and look forward to welcoming you back again soon.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Excellent quality of service

I ordered from The Whisky World for the first time yesterday afternoon. The website is nicely put together, with a wide variety of products, attractively displayed. Ordering on there was easy. Item ordered Tuesday afternoon, received via DPD on Wednesday morning! Excellent quality of service.

March 25, 2026
Unprompted review
The Whisky World logo

Reply from The Whisky World

Hello Anthony,

What a great start! We're so glad your first experience was a smooth one from browsing right through to delivery. We take pride in the website and our service so hearing it all lined up perfectly really makes our day. Looking forward to your next visit.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Excellent product. Delivered when expected. Good price. Makes super present. A fabulous purchasing experience.

March 15, 2026
The Whisky World logo

Reply from The Whisky World

Hello,

We really appreciate this. It's great hearing that every part of the experience hit the mark. Glad it made for a super present and we hope the lucky recipient loved it!

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Lovely Dalmore whiskey tumbler

Whiskey tumbler is great. Delivered quickly. This is the second one I have purchased. Thanks 😁

March 15, 2026
The Whisky World logo

Reply from The Whisky World

Hello Dawn,

Thank you for shopping with us again. It is great to know your order arrived quickly and you are happy with the tumbler. Enjoy your drinks!

Barry,
TWW Support Team

Rated 5 out of 5 stars

Fast delivery, great packing

Fast delivery even international. Very well packed and a great price. Would definitely buy from them again!

March 4, 2026
The Whisky World logo

Reply from The Whisky World

Hello Tim,

Thanks for the awesome feedback. Glad the international shipping was speedy and you got a solid deal. We can not wait to help you when you are ready.

Claire,
TWW Support Team

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