The Whisky World Reviews 8,633

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,603 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, often highlighting its speed and the secure, protective packaging of products. Many people also appreciate the wide selection of products available and the competitive pricing, even for rare or hard-to-find items. The ordering process is frequently described as easy and straightforward, with many consumers noting the excellent customer service provided. However, some customers also noted issues with delivery partners, such as items being left unattended. A few people mentioned unexpected import costs or high international shipping fees that were not clearly communicated at the time of purchase. Additionally, a small number of reviewers reported receiving broken or damaged packaging.

What people talk about most

Delivery service

Reviewers express high satisfaction with the delivery service. Customers consistently praise the remarkably... See more

Product

Reviewers highlight positive aspects of product. Customers are consistently satisfied with the product's... See more

Price

Customers had positive experiences with price, consistently finding them competitive and reasonable. Many... See more

Order

People report positive experiences with order. Customers consistently praise the easy ordering process, fast... See more

Service

Users describe positive interactions with service, highlighting excellent communication, efficiency, and care... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m a new customer and I must say I had a great experience with the whiskey world. My order was processed and dispatched on the day of purchase and turned up the next day at my home (I selected... See more

Company replied

Rated 5 out of 5 stars

Ordered an engraved gift for a special birthday present. Engraving was discreet and just added a special touch. Emails exchanged when placing the order were dealt with quickly and efficiently. I reque... See more

Company replied

Rated 5 out of 5 stars

The staff were very helpful when I phoned . I was an existing customer but the online system could not place my order on line . The man whom I spoke to found my old account & took my order over the... See more

Company replied

Rated 5 out of 5 stars

I have purchased many bottles from whiskey world Easy to navigate and purchase Payment methods quick And package with quality protection Delivery given up dates when item to arrive Very happy... See more

Company replied


Company details

  1. Liquor Store

About The Whisky World

Written by the company

About Us
The Whisky World offers a wide array of premium spirits sourced from across the globe, including but not limited to whisky, vodka, gin, single malts, blends, Scotch, and Irish varieties.

Check out our Amazing Offers!

Written by the company

Weekly Special Offers Across our Whisky & Spirit Collections
With added offers weekly, keep a lookout for our limited-time deals, so you never miss a discount on your favourite whiskies and spirits! https://www.thewhiskyworld.com/sale
Make It Personal!
With our large range of personalised bottles across our whisky and spirit collections, add your personal touch and make your gift truly unique with bottle engraving! Birthdays, Invitations, New Home, Thank you.. whatever the occasion, you can be sure your gift is one to be kept! It's gifting done right! https://www.thewhiskyworld.com/gift-ideas-c36/personalised-engraving-c134

Free Standard UK Delivery On Orders Over £99

Time to Start Shopping!

Ordering to a single UK address? Your discount will automatically be applied at checkout by default! See our full shipping and delivery options: https://www.thewhiskyworld.com/delivery-returns-i5

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service,thank you

Great service,thank you.
I have passed your details to a friend.

March 13, 2026
The Whisky World logo

Reply from The Whisky World

Hello John,

Thanks for spreading the word! We're happy you had a good experience and we hope your friend enjoys it too!

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Quick delivery and its nice to see and…

Quick delivery and its nice to see and try your great selection of spirits

March 13, 2026
The Whisky World logo

Reply from The Whisky World

Hello Alastair,

We're happy the delivery was quick and that the selection caught your eye. Hope you found some new favorites!

Barry,
TWW Support Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, well packaged. Very good price.

March 13, 2026
The Whisky World logo

Reply from The Whisky World

Hello,

We appreciate you taking a moment to review. It is wonderful to know you had a great overall experience with us.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Reasonable price and extremely fast…

Reasonable price and extremely fast shipping. Would order again!

March 12, 2026
The Whisky World logo

Reply from The Whisky World

Hello Gerry,

We're glad you found a good price and received your order so quickly. We'd be happy to help with your next one too!

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Good I T process for ordering very fast…

Good I T process for ordering very fast delivery and great price.

March 12, 2026
The Whisky World logo

Reply from The Whisky World

Hello Mike,

Nice one! Sounds like everything went quickly and at a good price. Appreciate you leaving a review.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Great as always

Great as always. Thanks Whiskey World. Our high expectations always met.

March 11, 2026
The Whisky World logo

Reply from The Whisky World

Hello David,

So happy to hear we continue to meet your expectations. Thanks so much for your ongoing support.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Buying Sheridan

"I recently purchased a four bottle of Sheridan from The Whisky World, and I'm extremely happy with my purchase. The online store was incredibly easy to navigate and shipping was fast.I highly recommend The Whisky World.

March 11, 2026
The Whisky World logo

Reply from The Whisky World

Hello Jacek,

Thank you for sharing this. We're really pleased you enjoyed the shopping experience and that your order reached you quickly. Your recommendation means a lot.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Super fast delivery

Placed my order and received it the following day. And always well packaged

March 11, 2026
The Whisky World logo

Reply from The Whisky World

Hello Kelly,

Next day delivery and well packed every time, love to hear it. Thanks for the review.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Exceptional

Quick and easy delivery, also they were the best price for the two bottles i bought. Overall very pleased

March 10, 2026
The Whisky World logo

Reply from The Whisky World

Hello Jason,

Glad your order arrived quickly and without any hassle. It's great to know you also got a good price on your purchase. Thanks for your feedback.

Barry,
TWW Support Team

Rated 5 out of 5 stars

Great price and speedy safe delivery

Great price and speedy safe delivery

March 10, 2026
The Whisky World logo

Reply from The Whisky World

Hello Brian,

We're glad you were happy with the price and that your order arrived quickly and safely. Thanks for sharing your feedback.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Great product ive shipped with this…

Great product ive shipped with this company before no oroblems with delivery and priduct

March 18, 2026
Unprompted review
The Whisky World logo

Reply from The Whisky World

Hello Salmon,

Thank you for your continued support. It means a lot to know your orders have been arriving without any problems and that you’re happy with the product.

Barry,
TWW Support Team

Rated 5 out of 5 stars
The Whisky World logo

Reply from The Whisky World

Hello,

So pleased everything came through quickly and at a price you were happy with. Thanks so much for your kind words.

Claire,
TWW Support Team

Rated 5 out of 5 stars

Fast shipping great secure packaging…

Fast shipping great secure packaging and delivery services.

March 4, 2026
The Whisky World logo

Reply from The Whisky World

Hello Robert,

It's awesome that everything arrived fast and well packed. Glad everything worked out nicely. Thanks for the review.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

Fast quality service

Fast quality service! I buy what I can't find locally for friends as special gifts.

March 9, 2026
The Whisky World logo

Reply from The Whisky World

Hello Peggy,

We appreciate you sharing this. It means a lot to know you trust us for those hard to find gifts for your friends. Thank you for your continued support.

Barry,
TWW Support Team

Rated 5 out of 5 stars

Great prices and next day delivery

Great prices and next day delivery. Such an easy purchase, I would definitely recommend.

March 9, 2026
The Whisky World logo

Reply from The Whisky World

Hello,

It's wonderful to hear you enjoyed great value and quick delivery. We're so glad the whole experience felt easy and hassle free. Thanks for your recommendation.

Claire,
TWW Support Team

Rated 5 out of 5 stars

The speed & accuracy my order &…

The speed & accuracy my order & delivery were dealt with. Product was exactly as described
Mrs P

March 8, 2026
The Whisky World logo

Reply from The Whisky World

Hello Janet,

Glad your order was handled promptly and without issues. It's great to know the product matched the description. Thanks for your feedback.

Michelle,
TWW Support Team

Rated 5 out of 5 stars

great service and correspondence after…

great service and correspondence after I made a mistake on my initial order

March 1, 2026
The Whisky World logo

Reply from The Whisky World

Hello Cheston,

Nice to hear things got fixed after the mix up. It's good that our team kept you updated along the way. Thanks for the review.

Barry,
TWW Support Team

Rated 5 out of 5 stars

Service

Prompt service

March 8, 2026
The Whisky World logo

Reply from The Whisky World

Hello,

Thanks for the feedback. Glad everything moved along quickly.

Barry,
TWW Support Team

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