I’m a new customer and I must say I had a great experience with the whiskey world. My order was processed and dispatched on the day of purchase and turned up the next day at my home (I selected... See more
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Ordered an engraved gift for a special birthday present. Engraving was discreet and just added a special touch. Emails exchanged when placing the order were dealt with quickly and efficiently. I reque... See more
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The staff were very helpful when I phoned . I was an existing customer but the online system could not place my order on line . The man whom I spoke to found my old account & took my order over the... See more
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I have purchased many bottles from whiskey world Easy to navigate and purchase Payment methods quick And package with quality protection Delivery given up dates when item to arrive Very happy... See more
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Company details
About The Whisky World
Written by the company
About Us
The Whisky World offers a wide array of premium spirits sourced from across the globe, including but not limited to whisky, vodka, gin, single malts, blends, Scotch, and Irish varieties.
Check out our Amazing Offers!
Written by the company
- Weekly Special Offers Across our Whisky & Spirit Collections
- With added offers weekly, keep a lookout for our limited-time deals, so you never miss a discount on your favourite whiskies and spirits! https://www.thewhiskyworld.com/sale
- Make It Personal!
- With our large range of personalised bottles across our whisky and spirit collections, add your personal touch and make your gift truly unique with bottle engraving! Birthdays, Invitations, New Home, Thank you.. whatever the occasion, you can be sure your gift is one to be kept! It's gifting done right! https://www.thewhiskyworld.com/gift-ideas-c36/personalised-engraving-c134
Free Standard UK Delivery On Orders Over £99
Time to Start Shopping!
Ordering to a single UK address? Your discount will automatically be applied at checkout by default!
See our full shipping and delivery options:
https://www.thewhiskyworld.com/delivery-returns-i5
Contact info
90 Oldhill Street, N16 6NA, London, United Kingdom
- 020 3805 6666
- sales@thewhiskyworld.com
- thewhiskyworld.com
4.9
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from The Whisky World
Hello Nick,
Delighted to hear it all worked out perfectly. We appreciate your review.
Michelle,
TWW Support Team
Good Whisky
Good selection of whiskies including some old and rare vintages, fair prices, quick dispatch, fast shipping. Reliable company. Good people to deal with.
March 5, 2026
Reply from The Whisky World
Hello,
Thank you for the kind feedback. We're really glad you enjoyed the selection and that the ordering process was smooth.
Barry,
TWW Support Team
Reply from The Whisky World
Hello Tina,
Thanks! We're glad the delivery was fast.
Claire,
TWW Support Team
Right thing at the right time at the…
Right thing at the right time at the right price.
February 26, 2026
Reply from The Whisky World
Hello Brian,
Perfect! We're so pleased it all worked out exactly as you wanted.
Michelle,
TWW Support Team
The Whisky World used The Grapevine as…
The Whisky World used The Grapevine as a secondary seller and I had to provide purchase proof and receipts to Fedex because it was missing in the bills of lading. Therefore, the shipment was delay and took a couple emails and phone calls before delivery was finally completed.
March 12, 2026
Reply from The Whisky World
Dear Terry,
Thank you for your feedback, and we’re very sorry for the inconvenience you experienced.
Just to clarify, The Grapevine and The Whisky World are part of the same company, not a secondary seller. “The Grapevine” is the registered business name associated with our courier account, which can sometimes appear on shipping documentation.
We apologise that, in this instance, the delivery process required additional steps and caused delays. This is not typical of our service, and we understand how frustrating it must have been to deal with extra emails and calls.
We’re pleased to hear that your order was ultimately received, and we truly appreciate your patience. Should you encounter any issues in the future, please don’t hesitate to contact us directly—we will always do our best to resolve things quickly and smoothly for you.
Sincerely,
Sam
TWW Support Team
Fast shipping excellent selection
Two day shipping from London to Pennsylvania??? That's incredible! It takes longer for us to get packages from New York. The prices and selection are great. The total for taxes, shipping and tariffs was more than fair. There are bottles of scotch on your site that I can't find in the US. I will definitely purchase again. Often.
March 5, 2026
Reply from The Whisky World
Hello Jon,
Thank you for the fantastic feedback. We're thrilled you were impressed with the delivery speed and enjoyed the selection and pricing. We look forward to your next order.
Barry,
TWW Support Team
A faultless buying experience
A faultless buying experience, a great choice of products and the next day delivery was as smooth as the whisky itself. Thank you, A1
February 26, 2026
Reply from The Whisky World
Mello Mr. Ridley,
Much appreciated! Glad the next-day and product selection met your expectations.
Claire
TWW Support Team
Sam and the crew at the Whisky World…
Sam and the crew at the Whisky World have continued to provide me with excellent customer service and incredibly fast and effective dispatch. Nobody does it better!
March 2, 2026
Reply from The Whisky World
Hello Edward,
That means a lot, thank you. We'll be sure to pass your comment on to Sam and the team.
Michelle,
TWW Support Team
Reply from The Whisky World
Hello,
Great to know it reached you securely. Thanks for sharing.
Barry,
TWW Support Team
Really good delivery and quality…
Really good delivery and quality product. Much appreciated
February 25, 2026
Reply from The Whisky World
Hello Mr. Mackenzie,
We're glad you're happy with both the delivery and the product. Thanks for the feedback.
Claire,
TWW Support Team
Excellent Service
You’ve done it again
3rd order and you have exceeded my expectations.
Totally recommend the whole experience and process of this company.
Arrived well packed the following day
March 4, 2026
Reply from The Whisky World
Hello Sue,
Great to hear the experience has just as good the third time around. Thanks for the recommendation.
Barry,
TWW Support Team
Very friendly
Very friendly , order packed well and safe. Delivered on time . Will use again
March 4, 2026
Reply from The Whisky World
Hello Claire,
Really glad to hear that. We look forward to your next order.
Claire,
TWW Support Team
Fantastic service from start to finish.
Fantastic service from start to finish.
Excellent product and communication.
March 4, 2026
Reply from The Whisky World
Hello Mark,
Thanks for taking the time to leave a review. Good to know everything met your expectations.
Michelle,
TWW Support Team
whisky pricing was great
whisky pricing was great, however the shipping is a tad pricey - but super fast! bottles were super secure - but the glasses were just laid in the gift box without any bubble wrap to protect them.
March 4, 2026
Reply from The Whisky World
Hello Ronald,
Thanks for the feedback. We're glad the delivery was fast and the bottles arrived safely. We'll take your note about the glasses on board for future orders.
Claire,
TWW Support Team
Excellent
Excellent. Bought a Tomatin 21, great price £99. Arrived within 48hrs, and very well packed
March 4, 2026
Reply from The Whisky World
Hello Basham,
Great pick! Glad the delivery was quick and everything arrived well protected.
Claire,
TWW Support Team
The shipment was lost. Whisky World quickly sent a new shipment. I couldn’t be happier.
FedEx lost the package. Whisky World sent me a replacement immediately. Great service.
March 13, 2026
Reply from The Whisky World
Hello Ray,
Thanks for your patience while we sorted that out. Glad the replacement reached you and everything worked out in the end.
Michelle,
TWW Support Team
Great products
Great products. I ordered a hard to fi d item it arrived well packaged and delicious.
February 23, 2026
Reply from The Whisky World
Hello Jason,
Glad you were able to track down the item you were looking for. Happy to hear it arrived safely and that you enjoyed it.
Barry,
TWW Support Team
Packed quickly and shipped ultra fast
Packed quickly and shipped ultra fast. I’d have liked the whisky boxes to have been slightly better protected but this was a minor issue.
March 2, 2026
Reply from The Whisky World
Hello Timothy,
Thanks for the feedback. Glad the order reached you quickly and we appreciate the note about the box protection.
Claire,
TWW Support Team
Fast shipping and secure packaging
March 2, 2026
Reply from The Whisky World
Hello Edwin,
Great to hear it reached you in good shape. We appreciate the review.
Michelle,
TWW Support Team
Reply from The Whisky World
Hello Lawrence,
Thanks for the support. Happy the service met your expectations.
Claire,
TWW Support Team
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