The whole Shebang Reviews 

387
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the amazingly fast delivery services and the extraordinary care taken to pack delicate collectibles securely so they remain pristine. People also deeply appreciate the remarkably broad selection of rare figures across numerous fandoms and genres, alongside consistently unbeatable market prices and helpful customer support. Some reviewers were not happy with minor packaging flaws, noting that outer boxes occasionally arrived crushed or taped up during transit. Others also mentioned occasional delivery frustrations concerning postal handling limitations or unexpected courier charges that impacted their overall purchasing satisfaction.

What people talk about most

Product

Consumers find product quality and availability to be exceptionally positive, consistently praising the vast... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient communication.... See more

Delivery service

People report positive experiences with delivery_service, highlighting consistently fast shipping times and... See more

Order

Reviewers mention positive feedback about order experiences, highlighting fast delivery and items arriving in... See more

Price

Clients share positive opinions on price, highlighting amazing deals and reasonable costs that make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This place is my main goto in the UK for all my collectibles. I preorder items that I cannot get in the UK and sometimes preorder months in advance of release dates . They always keep me informed of... See more

Rated 5 out of 5 stars

Cannot recommend highly enough! Ordered Avatar figure on Tuesday evening (out of stock most places) Posted next day and received Thursday morning. Price best online and instore by miles. Fanta... See more

Rated 5 out of 5 stars

Cannot praise Matt and The Whole Shebang highly enough! It’s been my go to for figures for years now. Amazing prices, well packed and Superfast shipping. Matt is really quick to get back to you with a... See more

Rated 5 out of 5 stars

I’ve had 3 orders with this company. All gone through ok. Quick shipping and via a trackable service so I could follow it. As a collector it’s been great as the items were very well packaged up and... See more


Company details

  1. Toy Store
  2. Gift Shop
  3. Sports Memorabilia Store

Written by the company

I’m a independent Retailer that has been a collector for 20 years plus, I collect or have collected over the years – Movie weapons & props, WWF Hasbro’s, WCW Galoobs carded and loose, Elites, AEW, MOTU, Star wars, Karate kid, TMNT, wrestling belts, basketball signed jerseys and so much more and below you can see some of my collection Now we offer a service to you all, of the above and more, with the Modern, Retro Toys, Signed Memorabilia, Neca – Mezco- Super 7 & Movie props Replica stores We understand the need for purchases to be wrapped well and cared for before leaving us to there new home


Contact info

4.8

Excellent

TrustScore 5 out of 5

387 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(387)

123 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Bought twice from here and ordered a third item. Emailed them with a query and responded within an hour. There was no tracking on delivery but item arrived quickly.

July 31, 2025
Rated 5 out of 5 stars

Super impressed with this company

Super impressed with this company. Menkind let me down with a life sized Gremlin, contacting me to say the only 2 they still had in stock were damaged, so I searched the internet for another. I'd never heard of Shebang before, so always a bit dubious ordering from a new company but glad I took to risk. I'm now the proud owner of the 71cm tall Gremlin, which arrived in perfect condition in just a few days. Plus it was cheaper than the one I'd originally ordered! He makes the perfect addition to our movie room! Very happy. Thank you!

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Happy

A great person to purchase items from. Kept me well up to date on delivery. The item arrived at a reasonable time and perfectly packaged 📦 Thank you.

June 30, 2025
Rated 5 out of 5 stars

Customer service is second to none

Ordered three TMNT figures. The Donatello figure had a defect with the hips, making posing nigh on impossible. Matt sent me a return label to send it back and he sent me a replacement out after confirming the issue.

Highly recommended store for action figures. NECA's QC is a bit dodgy.

Buy with confidence at The Whole Shebang.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Prompt Delivery - Excellent Customer Service!

I've been searching for a one-of-a-kind wrestling collectible for quite some time now. I was at my wits' end.
I contacted this business to see if they could help me - I am pleased to report - they had the item in stock and ready to sell.
Item arrived securely and quickly via a trusted delivery courier and said collectible is sitting pretty in my display cabinet. Will definitely use again.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Great quality products and excellent choice very much appreciated a quick response to my questions regarding my order and delivery was very next day. I would highly recommend this company for any action figures and movie related collections A+++++

June 27, 2025
Unprompted review
Rated 1 out of 5 stars

Really disappointed

Really disappointed. Pre ordered an item almost 5 months ago and no updates were given unless I personally emailed them. After going back and forth with different excuses I've gone through PayPal for a refund and won't be returning in the future.

Edit to reply to the snotty response - I actually emailed on Saturday with no response,not Monday. I'm relieved I cancelled my order now- it seems you don't take well to any criticism

June 24, 2025
Unprompted review
The whole Shebang logo

Reply from The whole Shebang

Suppliers are the key here, anyone who collects Mezco will know that items can be delayed we answered all your emails and we would of given you a refund if you asked, but you didnt you went through paypal to get a refund which we accepted straight the way. You emailed Monday opened a case up Monday in the space of a few hours of each other, not giving us much time to answer or tell you that these are on route to us they are here end of next week and we could of shipped your order to you, these are not a UK offered item USA exclusive, hence you can't get it anywhere here. Perhaps before leaving a review because your item didn't come on time you consider why and what caused the delay (tariffs, mezco delaying stock, production issues, supplier shipping etc) and understand the suppliers are the key goal to items arriving on time we can only pass on messages and updates when we get them which is not much unless we chase them - I see you on jump on Trustpilot to give negative reviews only.

*Added * I think the point your missing and seems to be more about a argument for you, than actually taking on what I'm saying is there is never going to be a perfect transaction all the while, especially when you have manufacturers, suppliers, buyers and sellers involved on a chain of one figure line. There is things can go wrong somewhere delays can happen, but being at the end of the chain we get the blame, when it can be someone higher up the chain that has caused the delay or issue - i was just saying consider that before you post a one review about us

* Update as of Monday 10th August this item that was due in is now in stock, as we said it would be just a little later than expected due to suppliers delays, shame it has to go these lengths you are aware we can see who you support on trustpilot lol we will leave it there

Rated 5 out of 5 stars

Helpful seller

Helpful seller. The item arrived in excellent A1 condition.
The items in my experience are well packed
And arrive on time
Recommended for collectors.

June 1, 2025

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