The Whole Sale T-shirts Reviews 

53
•
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Hi purchased 10 tshirts paid via internet banking, haven't heard a word. Called peter 5 times emailed 4 but no response. Shouldn't take 10 days for something to come from north island. No communicatio... See more

Rated 4 out of 5 stars

I purchased a "Rose Apothecary" hooded zippered sweatshirt for my wife, and it came as advertised. Good quality, warm without being smothering, she likes it. If there were a way to check shipping an... See more

Company replied

Rated 5 out of 5 stars

First time buying from wholesale! I had a great experience, I bought my dad an x files Christmas sweater which came out amazing. I was updated the entire time on processing and shipment:) will definit... See more

Rated 5 out of 5 stars

We were very happy with the purchase of our pajamas! We bought 8 of them for a family vacation during the holiday break. I was very pleased with the quality of the fabric and how well made they were!... See more

Company replied

Company details

  1. T-Shirt Store
  2. also in
  3. Clothing Store
  4. Custom T-Shirt Store
  5. Winterwear Store

Written by the company

The Wholesale T-Shirts By VinCo was founded in 2015 by Steven to scratch your insatiable itch for cute, funny, popculture-y shirts. Since then, we have made it our goal to provide the best possible experience for you! As we grow and evolve, we have made it our priority to ensure that there is always a real person who can help you with whatever you need. We have the funny Ugly Christmas sweater, family pajamas and matching T-shirt at good prices for your various choice!


Contact info

3.6

Average

TrustScore 3.5 out of 5

53 reviews

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No recent history of asking for reviews

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3.6

All reviews

(53)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Very unique T-Shirt

Very unique T-Shirt. Very beautiful and special.
Incredible customer service! Thank you guys!
Highly recommended!

January 27, 2023
Unprompted review
The Whole Sale T-shirts logo

Reply from The Whole Sale T-shirts

Hi Vassiliki,

It's our honor to support such an adorable customer as you! Thank you for your lovely feedback.

- Customer support team -

Rated 1 out of 5 stars

Terrible customer servicd

Ordered my size and the sweatshirt ran extremely small. The design was a bit blurry as well. Went to return it and they gave me an extremely hard time. Wanted pictured and kept shipping cost. Ended up getting a return thru PayPal customer service. Glas to have payed thru PayPal goods and services otherwise would not have got a refund.

December 10, 2022
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Reply from The Whole Sale T-shirts

Hi Ryan,

Thank you for your feedback. It's Kevin here. I'm sorry for that issue. We only need pics to improve our services later. We'll definitely resolve your issue for you. We care about customers than anything else. Just need your help only. We've been waiting for your pics but no luck. However, we issued the refund for you already. Thank you

Rated 5 out of 5 stars

Thank You!

Thank you for an easy transaction and nice product.

December 5, 2022
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Reply from The Whole Sale T-shirts

Thank you for your feedback. It's our pleasure to serve you.

Rated 5 out of 5 stars

Great gift

Great gift! This was a gift for someone in my family and they were over the moon when they opened it. So happy with the results. It looked just like the picture and the sizing and quality was spot on. Decent price too. Happy all the way around.

December 24, 2022
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Reply from The Whole Sale T-shirts

Thank you so much for your feedback. We're so grateful for that. Happy holidays!

Rated 1 out of 5 stars

The elephant material on the sweater…

The elephant material on the sweater was not good at all it was some kind of stretchy material not sweater like. Sizes way to small. We ordered black and it looked like a dark blue NOT black. Would not recommend 😕

November 10, 2022
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Reply from The Whole Sale T-shirts

Hi Nuvia,

Thank you for your feedback. That will help us improve our product quality. In your case, can you please get back to us via email with your issue? We'll help you figure it out.

Rated 1 out of 5 stars

Cheap and customer service not responsive

Ordered a women’s XS and not only is the material extremely cheap for charging almost $40, it’s huge and does not fit at all. I’ve reached out to customer service WEEKS ago and never got any response. I’d like to return it in new condition for a refund but I have no idea how.

December 1, 2022
Unprompted review
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Reply from The Whole Sale T-shirts

Hi Chichaela,

Thank you for your notice. It’s me, Kevin from The wholesale T-Shirt By VinCo. I'm really sorry for the issue. Please send me your issue to support@thewholesaletshirts.com and I'll handle it right away for you.

Rated 1 out of 5 stars

Part of this was my doing when I…

Part of this was my doing when I ordered I went back to change the color and didn’t see that the size changed back to small. I called but never heard back from anyone. Ordered a Christmas sweater for my husband and it is a sweatshirt not a sweater the picture is great though.

October 31, 2022
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Reply from The Whole Sale T-shirts

Hi Kimberly,

Thank you for your notice. It’s me, Kevin from The wholesale T-Shirt By VinCo. I'm really sorry for the issue. Please send me your issue to support@thewholesaletshirts.com and I'll handle it right away for you.

Rated 1 out of 5 stars

You sent me the wrong pajamas and would…

You sent me the wrong pajamas and would not allow a return

November 1, 2022
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Reply from The Whole Sale T-shirts

Hi Christopher,

It’s me, Kevin from The wholesale T-Shirt By VinCo. I'm so sorry for that. This is unacceptable. Have you contacted us regarding to this issue? We'll definitely replace them for you. Please get back to us to support@thewholesaletshirts.com

No worries. We'll figure it out for you.

Sincerely,
Kevin

Rated 5 out of 5 stars

First time buying from wholesale

First time buying from wholesale! I had a great experience, I bought my dad an x files Christmas sweater which came out amazing. I was updated the entire time on processing and shipment:) will definitely order from again!

November 17, 2022
Unprompted review
Rated 1 out of 5 stars

Everything Bad.

November 4, 2022
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Reply from The Whole Sale T-shirts

Hi Joseph,

I'm so sorry to hear that. On checking your information, I just found out that your last email was replied and no response after that. Can you please tell me more about your issue? It's my pleasure to assist you.

Rated 5 out of 5 stars

Awesome Service

Awesome Service! I needed a Club Hellfire t-shirt within 9 days. I reached out to Whole Sale T-shirts on Oct. 5th and with the help of Steve and Kevin - received it by Oct. 12th. It was perfect - size and great quality t-shirt.
I can't thank Kevin and Steve enough for walking me through the process and getting it to me on time. I will definitely being shopping from them.

October 5, 2022
Unprompted review
Rated 1 out of 5 stars

I will never shop here again

I will never shop here again, and I will tell everyone I know to never shop here. I ordered 3 shirts and a Christmas ornament.

The shirts that came are comfortable but the logo is faded like it's old, even though it is clearly new.

The ornament was customizable, which I was thrilled about. I was already worried that it wouldn't accept what I was going to put in, but I tried it and it accepted it. The ornament said "First Christmas 2022 Mr. & Mrs." Then you can customize the last name. However, I am polyamorous, so I wanted it to say "First Christmas 2022 Mr. & Mrs. & Mr. Phoenix". So the words I added in were "& Mr. Phoenix" The system didn't tell me that I entered something that wouldn't work and it showed me a preview of it and it looked great. Later I got an email and noticed there was no preview of my item, so I contacted them, they sent me a message back and asked what I wanted the ornament to say, so I told them but they never responded. I started emailing and texting them a lot because I didn't want them to send it to me wrong, but no one was talking to be other than to say "there was a problem but it's been taken care of" I kept trying to get ahold of them because I had a feeling they changed what I wanted. When I finally spoke to someone they told me that they did in fact change it to just say "Mr. & Mrs. Phoenix" and I told them that was wrong and they said that they refused to do it my way. I told them about my relationship and said that if they didn't allow it, they should have told me from the start, and then I asked for my money back, but they stopped talking to me. Then the order came, it was wrong, and I threw it in the garbage where it belonged!

There was no way I was going to fight with them again after they showed me that they not only don't care about the customers but they don't even bother talking to them.

What a waste! I'll just go to a company that is inclusive.

August 17, 2022
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Reply from The Whole Sale T-shirts

Hi Sioohahn,

Thank you for your notice. It's me, Kevin here. I'm so sorry for the email issue. We replied to your email but we've never got your response. Can you please check it?

https://prnt.sc/UXlyZpvrZJLv

We send your the preview and that design only can personalized that way. We will go ahead and refund your ornament now.

If you need to exchange it, Please let me know.

I issued the ornament.

Rated 5 out of 5 stars

I ordered a shirt for a great nephew…

I ordered a shirt for a great nephew and accidentally ordered the wrong size. He was waiting awhile and was disappointed! When I ordered again and stated with my order, what I had done. The right size shirt arrived quite quickly and I was thankful for that. He LOVED the shirt!!! Thanks Wholesale T-shirts!

August 31, 2022
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Reply from The Whole Sale T-shirts

Thank you so much. We are glad to hear that you love it.

Rated 1 out of 5 stars

I ordered white raglan 3/4 with black…

I ordered white raglan 3/4 with black sleeves (hellfire club shirt). But the one i received was the one with gray sleeves. Its a real hassle since i ordered from spain, i paid additional fee, but i didnt get what i really want... sucks...

September 12, 2022
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Reply from The Whole Sale T-shirts

Thank you for your feedback. Please get back to us with your order ID. We'll resolve your issue right away.

On checking your order, I haven't received any email regarding to your issue. We just sent email to you. Please get back to us as quickly as possible. Thank you!

Rated 5 out of 5 stars

Very responsive when I reached out to…

Very responsive when I reached out to customer service and quality of shirt was amazing!

October 4, 2022
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Reply from The Whole Sale T-shirts

Thank you so much for your feedback. This really helps us improve our quality and service. Have a wonderful day!

Rated 5 out of 5 stars

I had a Good experience

I had a Good experience. I got my shirt very fast..
It was exactly what I ordered..
I highly reccomend them..

Thank you..

August 4, 2022
The Whole Sale T-shirts logo

Reply from The Whole Sale T-shirts

Thank you so much for your feedback. This really helps us improve our quality and service. Have a wonderful day!

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