The Willoughby Book Club Reviews 543

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the product, finding the book selections to be spot on and perfectly matched to their interests, even when they didn't provide much information. They appreciate the surprise element of receiving a new book each month, which often introduces them to titles they wouldn't have chosen themselves, broadening their reading horizons. The subscription is frequently described as a lovely and thoughtful gift, beautifully packaged, and a source of ongoing enjoyment. However, some people mentioned that the book choices did not align with the interests they had specified for the recipient, sometimes receiving books from popular book club choices that were not suitable. A few other people also felt that some books were unreadable or tedious, indicating that not every selection was a perfect fit for everyone's taste.

What people talk about most

Product

Users describe positive interactions with the product, often highlighting the excitement of receiving new... See more

Subscription

Reviewers mention positive feedback about their subscription experiences, often describing them as a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A lovely gift to receive every month - arrives on time and beautifully presented. I have enjoyed books that fitted into the interests I highlighted when I was given a gift box, but they also broadened... See more

Company replied

Rated 5 out of 5 stars

This was the second Willoughby Book Club children's subscription I have bought for my 9-year old grandson. He loved all the books he received and looked forward to getting his parcel each month. I wou... See more

Rated 5 out of 5 stars

I am surprised to find that receiving a book a month from The Willoughby Book Club is the best thing that happens to me on a regular basis. I am surrounded by illness and death and I struggle to see... See more

Company replied

Rated 5 out of 5 stars

I have now received over 25 books from Willoughby over a three-year period, and only once was I sent a book I had already read. After a quick phone call, a replacement was sent immediately. There... See more

Company replied


Company details

  1. Media & Publishing

Written by the company

An award-winning book subscription service, with thousands of subscribers in almost 40 countries across the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

543 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

An enjoyable journey of discovery

I read all sorts of books I’d never otherwise have discovered. Some of these were unforgettable. Just one of my books was unreadable for me - a promising story but far too violent from the outset.

April 21, 2026
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Reply from The Willoughby Book Club

Hi Catrin,
Thanks so much for your review. I'm so pleased you enjoyed the majority of your books. We don't always get the selections quite right, but it's a joy to try!

Rated 5 out of 5 stars

Wonderful choice

They worked out exactly the books I will not just like, but love

April 28, 2026
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Reply from The Willoughby Book Club

Ah, thank you so much for your lovely review! I am so glad to hear you loved your books!

Rated 5 out of 5 stars

the present which kept giving!

I loved the surprise element of opening the packaging to see what was in store. I found getting to the end of one book, knowing I was going to have a brand new read dropping through the letter box, was quite exciting It was a birthday present which kept giving!

December 25, 2025
Unprompted review
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Reply from The Willoughby Book Club

Thank you so much for your lovely review!
I'm so delighted that you loved your subscription and enjoyed opening your parcels, we love choosing the books and wrapping them to go to their new homes!

Rated 1 out of 5 stars
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Reply from The Willoughby Book Club

Hi Suzi,
Thanks so much for your review. Please drop us a line on hello@thewilloughbybookclub.co.uk if you weren't keen on your book, we'll sort that out for you.

Rated 5 out of 5 stars

Recipient enjoyed the process of…

Recipient enjoyed the process of thinking about reading preferenves and the selections

April 20, 2026
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Reply from The Willoughby Book Club

That is so good to hear! We love hearing about our clients reading tastes too, and it's such a joy to select books for them.

Rated 5 out of 5 stars

A lovely gift to receive every month

A lovely gift to receive every month - arrives on time and beautifully presented. I have enjoyed books that fitted into the interests I highlighted when I was given a gift box, but they also broadened my reading too.

April 2, 2026
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Reply from The Willoughby Book Club

Thanks so much for your lovely review! I am so glad that you've enjoyed your books, it was a joy to choose them for you.

Rated 5 out of 5 stars

I often think I should leave a review…

I often think I should leave a review on things but always forget! However I have absolutely loved receiving these books. I have enjoyed every single one I received over the last 6 months.

May 5, 2026
Unprompted review
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Reply from The Willoughby Book Club

Hi Natalie, thanks so much for taking the time to leave a review! I am so glad that you've enjoyed your books. Thank you for your support

Rated 5 out of 5 stars

The gift that keeps on giving

I’ve been buying subscriptions for my 96 year old Granny for years and she loves it. She say the books are always excellent and always arrive just at the right time. It really is the gift that keeps on giving!

February 19, 2026
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Reply from The Willoughby Book Club

Thank you so much for your review! I am so delighted to hear that your Granny has been enjoying her books, it is a privilege to choose them for her.

Rated 5 out of 5 stars

I absolutely loved the 3 books that…

I absolutely loved the 3 books that were chosen, given that I didn't give much information, the choices were spot on. Beautifully presented too, makes a lovely surprise through the post.

February 18, 2026
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Reply from The Willoughby Book Club

Thanks so much for your review! I am so glad to hear that the books we selected for you were good choices.

Rated 5 out of 5 stars

10/10 recommend for the book lover in your life!

I was a bit apprehensive about this service, as so many subscription services feel very generic and you pay a lot of money for what appears to be mass produced/mailed.

However, after reading The Willoughby Book Club's website and comparing it with others I felt most confident they could deliver what I wanted and my goodness their subscription is great!

I brought a 12 month subscription for my grandmother who has been an avid reader of whodunit crime novels her whole life. I explained her preferences in great detail in the notes and explained she had read all the works of Agatha Christie and similar authors and waited nervously for her first book (a birthday gift) to arrive... It came and was amazing! The subsequent books have also been outstanding and each month she can't wait for her next one!

I would suggest if you order the subscription to be honest about your reading habits, likes and dislikes - as well as what you have read before to get an accurate subscription but honestly I think this is a stellar gift!

February 1, 2026
Unprompted review
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Reply from The Willoughby Book Club

Thanks so much for your lovely review!
I am so delighted to hear that your grandmother has been enjoying the books we have selected for her, and that you have been pleased with the gift you treated her to.

Rated 5 out of 5 stars

Professional Service

Professional Service we use by many years for our three nephews/nieces

January 19, 2026
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Reply from The Willoughby Book Club

Thanks so much for your support over the years, it means so much to us!

Rated 5 out of 5 stars

A gift of reading

I have really enjoyed this gift of Willoughby books. I have read books that I would not otherwise have done which has been exciting. I had already read some of the books and the friendly staff quickly gave me substitutes.

March 5, 2026
Unprompted review
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Reply from The Willoughby Book Club

Thanks so much for your review! I'm so glad you enjoyed your gift

Rated 5 out of 5 stars

Highly recommend

I’ve been using Willoughby Book Club for personalised book selections and I’m really impressed with how well they match my reading taste.

Some of the books I’ve received include The Bear and the Nightingale, Fluke, and The Unmaking of June Farrow. Each one felt thoughtfully chosen and aligned with the kind of stories I enjoy — immersive, atmospheric, and engaging.

It’s a lovely experience to receive a surprise book that genuinely suits your reading style. I’ve discovered books through this service that I might not have picked up on my own.

Highly recommended for readers who enjoy personalised book recommendations and discovering new authors.

January 21, 2026
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Reply from The Willoughby Book Club

Thanks so much for your lovely review!
I am so glad that you enjoyed your surprise reads, it was a real pleasure to select them for you, I'm very pleased that we managed to choose some that suited your tastes well too.

Rated 5 out of 5 stars

You keep me going.

I am surprised to find that receiving a book a month from The Willoughby Book Club is the best thing that happens to me on a regular basis.
I am surrounded by illness and death and I struggle to see the point in it all, but i love receiving the notification that a book is on its way, I love opening the wrapper and I always love the surprise.
Over a couple of years, you have sent me works of fiction and non-fiction that I would never have chosen for myself, and I have devoured them all. You keep me going. Thank you.

March 3, 2026
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Reply from The Willoughby Book Club

Hi Mark,
Thank you so much for your beautiful review.
I am so sorry that life is a bleak at the moment. All of us here are sending solidarity.
It's a real pleasure to choose books for you.

Rated 5 out of 5 stars

A wonderful gift!

This was a gift and it is one of the best gifts I have received. I am seven books into my subscription and every one has been spot on.

September 5, 2025
Unprompted review
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Reply from The Willoughby Book Club

I am so pleased that you are enjoying your gift! Thank you so much for your lovely comment

Rated 5 out of 5 stars

Beautuful…

Such a beautifully packaged and thoughtful gift! Already ordering more for friends birthdays. Thank you!

November 24, 2025
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Reply from The Willoughby Book Club

Thank you so much for taking the time to leave a review!

Rated 5 out of 5 stars

Fantastic book picks!

I received a three month subscription and I really love the books that have been chosen so far (one to go!). They’ve listened to my feedback and matched my interests so well. Can’t wait to get the final book! I’d highly recommend Willoughby Book Club.

November 20, 2025
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Reply from The Willoughby Book Club

Thank you so much for your lovely review!
It's been a delight selecting books for you. I hope you love the last book- but if not do let us know. Happy reading

Rated 5 out of 5 stars

Excellent Service

I've had a great experience. The books received are beautiful, relevant to the interests & ages of the children. Deliveries are on time. I'm a very happy customer & will continue to use your services. Well Done!

October 30, 2025
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Reply from The Willoughby Book Club

Thank you so much for your lovely review!
I'm so delighted to hear that the books have been well received and that you're happy

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