thewindowboyz.com.au Reviews 

14
•
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Window Cleaning Service
  2. also in
  3. Pressure Washing Service

Information provided by various external sources

Looking for professional and affordable window cleaners and high-pressure cleaners in the Brisbane and the surrounding area? Leave worry out of the equation by taking advantage of our Window Cleaning and High-Pressure Cleaning Service, and letting the experts handle it. Fast, friendly, and fully functional, our professional Window Cleaners and High-Pressure cleaners in the Brisbane is well renowned throughout the South East area. Our team is up for every job, managing projects with the skill and experience our clients have come to expect from professional window cleaners. We are also covered for $20m public liability insurance giving you peace of mind. We always stand behind our work, with customer satisfaction being our #1 priority when it comes to window cleaning and high-pressure cleaning. Contact us to learn more about our incredible staff and how they can help you keep your windows, driveways and house clean! We’d love the opportunity to work with you and show why our exceptional residential and commercial window cleaning service sets us apart from the rest of the field.


Contact info

3.6

Average

TrustScore 3.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(14)

5 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware of unethical practices

We were cold called and were open to doing the work but failed to execute the quote when we realized that just one person would be required to do it all on their own with no one even holding the ladder as they needed to climb 3 levels to clean the solar panels. Their quote was way more than another provider who voluntarily supplied their insurance and safety policy. Then this company tried to scam us to be paid for work not done even though we wrote to to confirm we had never booked them as soon as receiving their email saying they had booked in the job which we never accepted.

November 2, 2026
Unprompted review
thewindowboyz.com.au logo

Reply from thewindowboyz.com.au

With respect Peter, you accepted the quote online and we booked it in as per your agreed date with our serviceman. You received email and sms notifications throughout the process. Sunday night 7.09pm you send a cancellation notification to which we immediately responded that it's too late according to our cancellation policy ie 24 hours or 50% cancellation fee, this is normal business practice.
Then we never heard anything at all, calls and email, sms etc., you just ghosted us !
Our serviceman arrived, rang the door bell and sat outside for 15 minutes, you ignored him.
Then 2 hours later after I sent the bill, you decided its time to communicate and got your wife to call me, and then you chose to swear at me over the phone.
You should have more respect for others and business ethics, the way you treat people is disgusting to say the least. To call us a scam is also defamatory. We will pursue this claim and defamation, expect a formal letter in your email box !

Rated 4 out of 5 stars

Balcony clean

The tradie was very polite quite thorough and whilst it was a small but challenging job he always kept a smile. Would recommend and use again.

June 24, 2026
Unprompted review
thewindowboyz.com.au logo

Reply from thewindowboyz.com.au

Hi Roberta
It certainly was challenging working 6 storeys up without being able to use our high pressure equipment due to the difficult logistics and ages old grime. Happy to see that Kayron was polite, capable and enthusiastic to achieve a great result. Next time we will aim for 5⭐️
All the best
Ian

Rated 5 out of 5 stars

5 stars all the way

5 stars all the way! Fantastic job doing external house wash . Friendly ,helpful and very thorough. Great attention to detail and mindful of the possible need to mop up if water seeped in under doors.
Thank you Karma you and your offsider did an excellent job

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you so much Karma & Tim for the…

Thank you so much Karma & Tim for the excellent job you have done at my premises, with the Gutter Cleaning, Complete House Wash, External Window Cleaning & Pressure Cleaning Pathways & Patios.
So Happy with the whole process from start to finish.
Karma & Tim are friendly guys.
Keep Up the Great Job Guys.

October 8, 2025
Unprompted review
thewindowboyz.com.au logo

Reply from thewindowboyz.com.au

Thank you very much , your fantastic feedback means a lot to our business 😊🙏

Rated 5 out of 5 stars

I had the pleasure of having Jack and…

I had the pleasure of having Jack and Jackson from the Window Boyz here to clean all our screens and windows inside and out. The boys were on time and did a fabulous job, Nothing was too much trouble. The windows are sparkling clean. I will definitely be making a regular booking, thanks team.

May 20, 2025
Unprompted review
thewindowboyz.com.au logo

Reply from thewindowboyz.com.au

That is awesome to hear, thank you for entrusting your window cleaning with The Window Boyz, we really appreciate your support and look forward to next time you need us. We do a multitude of services including House Washing, Pressure Cleaning and other services that may be useful to you , all the best !

Rated 5 out of 5 stars

I recently engaged the services of…

I recently engaged the services of Window Boyz for both pressure cleaning of the driveway and a comprehensive clean of the windows inside and out. I must say, the team delivered a stellar result across the board. The windows, in particular, received some much-needed attention and I can confidently say I’ve never seen them this clean before.

What impressed me most was the attention to detail. The window tracks were in particularly poor condition, but the team returned to them after the windows had dried, using a vacuum to ensure they were thoroughly cleaned — and the results were fantastic.

Ian was extremely punctual and helpful in guiding me through the process, promptly directing me to their website for booking and obtaining a quote. The entire system is efficient, user-friendly, and clearly well-managed.

I can’t recommend Window Boyz highly enough. Their professionalism, quality of work, and customer service were outstanding. I will most certainly be using their services again in the future.

May 2, 2025
Unprompted review
thewindowboyz.com.au logo

Reply from thewindowboyz.com.au

Hey James
Your review is most appreciated, thank you for taking the time to detail your experience with us and our service to you. We really appreciate your feedback, this helps us thoroughly to engage and procure new valuable clients . Thanks again and we look forward to helping you out next time 🙏😁🙏💯

Rated 5 out of 5 stars

Extremely satisfied!

The Window Boyz bring the highest quality of professionalism and experience. With excellent value for money, the guys were respectful and kind and would highly recommend.

May 2, 2025
Unprompted review
thewindowboyz.com.au logo

Reply from thewindowboyz.com.au

Thank you very much Mathew, we really appreciate your wonderful review ! We look forward to helping you again 🤩🙏

Rated 1 out of 5 stars

Do not use this company

The Window Boyz directly sprayed the motor of our recently and professionally installed motorised/electric blinds, internal to our verandah, and burnt out the motor. An electrician has confirmed the cause to be direct water infiltration from the Window Boyz house wash. We are thousands of dollars out of pocket. The Window Boyz have refused multiple attempts to resolve the matter directly. In the most recent email Ian called me "pathetic". In addition the Window Boyz were by far the most expensive of all the quotes I received, and they arrived 2.5 hours late due to using an incorrect Gold Coast address for us when we are in Brisbane (noting they did give a 10% discount for this error).

The Office of Fair Trading contacted them on my behalf to try and negotiate a remedy and advised that "unfortunately the trader was unwilling to provide you with a remedy" and ""the OFT cannot force a trader to provide a remedy". They categorically did not agree with the Window Boyz untrue claim that the blinds were installed improperly.

November 7, 2024
Unprompted review
thewindowboyz.com.au logo

Reply from thewindowboyz.com.au

The Office of Fair Trading contacted us via email as well as telephone. They asked for our terms and conditions, after inspecting them as well as our due process, they decided not to pursue your invalid and unwarranted claims. Unfortunately your fittings were not properly sealed. Some houses have leak issues and we cannot control your property conditions, this is your responsibility. This hardly ever happens but unfortunately you just happen to be a part of that statistic.

Rated 5 out of 5 stars

Excellent service!

What can we say, these guys really are the best ! Communication throughout , and action on job was impeccable, we won’t be using anyone else again ! We have tried and tested a few different House and Window Cleaners and they are by far the best we have ever had. We can only recommend them 5/5 stars and we would give 10 stars if we could. We had them softwash the house , high pressure clean the pathways and patios, clean the windows inside and out and we are ready for Xmas, thanks so much !

December 9, 2023
Unprompted review
Rated 1 out of 5 stars

A nightmare and a scam, beware!On initial contact cleaning of screens…

On initial contact cleaning of screens was requested but not included in the quote which was submitted in a written form Cleaning of screens was confirmed verbally at the time of the booking but not done on the day. Do they clean screens???? The quality of the work that was completed was sub-standard, streaky windows, water marks and dirty window sills. The cleaners returned and completed some of the work saying the screens were not included in the quote which I received after the job was completed. I suspect a scam for me to pay more money to do the job properly. I would never recommend this company
and would warn any further clients to be wary.

December 5, 2023
Unprompted review
thewindowboyz.com.au logo

Reply from thewindowboyz.com.au

Dear Ruth
We certainly are not a scam, nor did we rip you off. We agreed to do the job as per the same cost you paid a different company in the past, with that no inflation was added either. There was a misunderstanding since you instructed the Boyz not to do the back screens, as confirmed by my supervisor. Then you came back to complain that they weren’t done ? We didn’t argue and immediately booked a return visit. Upon completion our supervisor confirmed you were very happy with the outcome, he was also very confused that you left a terrible review. I was also there on day one to run through the job with our team, so I was also initially confused as to why the screens were left undone. Your review is emotionally charged and causes unwarranted damage to our small business, and it’s untrue. To call us a scam and warn people to be wary it below the belt ! Go to google reviews and see what 236 other people have to say !

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. I highly recommend Window Boyz for window cleaning. Communication from initial quote to follow up after service was brilliant. They were on time, did a fantastic job, clean and tidy and very friendly. Without hesitation I will use these guys again.

March 16, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you wonder boyz

Thank you wonder boyz, sorry Window Boys for the excellent job cleaning our windows and screens on Monday. We can now see out of them, didn't realize how dirty they were. You were very efficient in keeping in contact with the whole process. Will most definitely use you guys again. Keep up the good work.
Beryl, Ormiston

December 5, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look