TheWindowHub.co.uk Ltd Reviews 

Matthew was very informative and professional throughout the quoting and buying process. We have been impressed by the service so far and cannot wait for fitting day!

Had a representative named Naz come to visit my mother at her property today. He was so patient and understanding of her anxiety and explained every detailed to her slowly. He was a real help. I was concerned how my mother would cope with a potentially pressured sale. It was actually the opposite. I actually hope mum chooses this company for her windows. The longer guarantee and a good quality product. Most importantly he was sensitive to her needs and ours a family. The price was competitive but also I felt supported in explaining her choices not pressured. Thankyou Naz for taking the time, much appreciated.

Excellent service all the way through the process. I had all my doors & windows done in total 10 windows & 2 doors fitted in Irish Oak. Looks amazing, quality of products very good. The scaffolding lads were great. Dan & Dave who did the actual fitting of the windows and doors were fantastic. They were a well oiled machine & all done in about a day & a half. Tided as they went. Would definitely recommend them.

Great customer service from my first contact with the company. My old windows were leaking so I needed to replace them urgently. On the day, Rich and Luke were very helpful, arrived promptly and covered my carpets and furniture. The new windows are perfect and give me a much better view of my garden. My new windows were installed quickly and my home was left in perfect condition.

Just had 3 new windows fitted this morning and the finished look is brilliant. 2 young guys: Rich and Luke got on with the work, both lads were very proffessional, polite and cleaned up when job was completed.

My experience of the window hub.

From start to finish, I should have read the signals as I was quoted for better windows that I had, as the salesman advised their windows are great quality. It started with the fitter came on the first day and worked well on his own to fit 4 windows and the advised us that he had been told to go to another job and we will see him next week. So next week came and he turned up fitted 2 more windows and by lunch time he had to go and did not appear for 2 days then he fitted the back door. He then started to replace the soffit and gutters at the front-end then advised us he won’t be back until the next week. When he was here he worked very well.He arrived the following week to fit the soffit to the rear and fit the front door.

As soon as he had completed the job the next day we got a invoice to which we paid only to get a phone call to advise that they had got the bill wrong and we owe more money as their accounts dept got it wrong and sent out a new invoice asking what is owed to be paid within 48hours.They have to be the worst company for communication, they do not answer email’s and if you leave a message on the answer phone they do not return the call.

The maintenance team do not answer the phone, we have had to send emails to get someone to ring us. We were advised that the windows are more noisy because of the trickle vents and offered f type noise reduction one’s at a price. I asked for a price 5 weeks ago and I am still waiting.

Mathew paid us a visit today for us to sign a contract for replacement patio doors. Very friendly, no false promises, useless gumph and didn't outstay his welcome as most sales people do. Can't wait for fitting and a reasonable price too. Well done and thankyou Mathew.

Excellent service. Had 2 windows fitted from old wood ones. Archie has done a brilliant job, friendly, efficient and basically just got on with it
Thank you

Faultless service and install. I had a full install 10 windows and 3 doors over 3 days. The whole team were really helpful, but Kieran was exceptionally helpful and nothing was too much trouble. He deserves a payrise!

The new door is perfect! Kieran and Steve were very professional, efficient and quick. They tidied up afterwards and made sure that we were satisfied with their job before they left. It was a very good experience and the new door complemented the fitting of most of our windows last year. We would certainly use Window Hub again if required.

Thank you so much to Nathaniel (sales) for his time and patience in answering all my questions about having new sash windows installed - he is so knowledgeable about windows, wow!
Thank you to Martyn (surveyor) for his prompt arrival, completing his job professionally, and answering any further queries that I had about the windows.
And thank you to Gary (installer) who has expertly installed the sash windows to a very high standard. Thank you also to Gary for going above and beyond by putting up a curtain rail in my son's room
so that he had curtains that night!
I am very pleased with the new windows; excellent quality and they really do look fantastic!
I highly recommend The Window Hub.

From the initial meeting with the sales agent to the actual fitting, the whole process went smoothly.
We had 2 bedroom units replaced, a large rear window and our double patio doors. Gary, the fitter was polite, very fast, tidy and friendly.
Would definitely recommend the company to anyone who is looking to have their double glazing installed.
Many thanks.

Kieran & Steve fitted 6 windows and a door, they did a excellent job very clean and tidy, highly recommend.

We had 6 windows and 2 doors replaced by TWH last month. The following bad points are vastly outweighed by the later good ones, hence the rating.

The initial price and sales tactics were a bit wild, but eventually, we reached a very good price. Communication between sales, surveying and fitting wasn't the best - we had to keep on top of all of the things that we'd requested or been offered within the quote (e.g. window restrictors, window board capping) and reconvey the details to the next set of people. The surveyor was not happy about us asking him questions about the details, despite us having been directed to him... maybe he was having a bad day.

But - the fitting team were incredible - very clear, professional and tidy. The whole job was turned around in two days and the end result is fantastic.

In general, I would highly recommend TWH - the staff were all very pleasant, the fitting experience was not at all stressful, the product is the best we came across in our extensive research and the price was right.

Just had the remaining window and patio door fitted. Very pleased with the the previous windows fitted so have now completed my renewal of all the windows.
Excellent quality, great price and service all round.
Good workmanship from the fitters too!
Would have no hesitation in recommending Window Hub to anyone considering renewing their windows!

Fitters good clean job top rate
All employees at the window hub arepolite and friendlyl well done to all.

Great product. Prompt service. Gary who fitted it was excellent. All done in a day. Old cottage so not the easiest but very tidy job. Thanks

Gary has just done a fantastic job of fitting 4 new windows and a front door in just one day. He was professional, cheerful, very efficient and tidy. We would definitely recommend The Window Hub.

Just had the remainder of my 3 bedrooms and bathroom windows fitted today. The installation team of Rich & Luke done an amazing job, very friendly & professional, they left the place clean and tidy. They are a credit to the company. Very happy with my new doors and windows.

From the first moment they seemed like a different window company, having previously had a poor experience with a national company 25 years ago.
The sales, survey and installation cannot be faulted.
The office support and updates on progress of build and delivery and then organising the installation was excellent.
On the three (3) days of installation (17 Windows and 2 doors!) the team were superb, efficient, friendly and above all the final finish was excellent.

There are no negatives here and the final door and arched window will be replaced later in the year (already ordered) hopefully it will be as pleasant an experience as the fist installation was.

Thoroughly recommend The Window Hub as a local regional based company doing better than the nationals.